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Hill Country Inn & Suites - New Braunfels / Gruene

2.5 star property
Travelers find relaxation at this New Braunfels retreat where the outdoor pool beckons with comfortable loungers and a spa tub offers soothing moments

Choose dates to view prices

SureStay Hotel by Best Western in central New Braunfels offers guests a continental breakfast, on-site shopping, an outdoor pool, free WiFi, and laundry facilities. Visitors appreciate the attentive staff and practical comforts.

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Air conditioning
The current price is P4,144
P4,683 total
includes taxes & fees
May 26 - May 27

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About this property

Hill Country Inn & Suites - New Braunfels / Gruene

  • Hotel near Guadalupe River
  • You can look forward to free continental breakfast, shopping on site, and laundry facilities at Hill Country Inn & Suites - New Braunfels / Gruene. For some rest and relaxation, visit the hot tub. Stay connected with free WiFi in public areas, and guests can find other amenities such as a business center.
  • You'll also find perks like:
    • An outdoor pool along with sun loungers
    • Free self parking
    • Express check-out, a 24-hour front desk, and free newspapers
    • A vending machine and a front-desk safe
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 50 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like WiFi and sound-insulated walls.
  • Extra conveniences in all rooms include:
    • Bathrooms with hydromassage showers and shower/tub combinations
    • 37-inch flat-screen TVs with premium channels
    • Wardrobes/closets, mini fridges, and coffee/tea makers

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day, plus a deposit of USD 200 per stay
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.1 per stay (rates may vary)
  • Pet deposit: USD 200 per stay
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM

Frequently asked questions

Does Hill Country Inn & Suites - New Braunfels / Gruene have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–10:00 PM.

How much does it cost to stay at Hill Country Inn & Suites - New Braunfels / Gruene?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Hill Country Inn & Suites - New Braunfels / Gruene on May 26, 2026 start from P4,144, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hill Country Inn & Suites - New Braunfels / Gruene pet-friendly?

Yes, Hill Country Inn & Suites - New Braunfels / Gruene allows pets (limit 2 total). There's a deposit of USD 200 per stay and a fee of USD 25 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Hill Country Inn & Suites - New Braunfels / Gruene?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hill Country Inn & Suites - New Braunfels / Gruene?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Hill Country Inn & Suites - New Braunfels / Gruene located?

Situated in New Braunfels, this hotel is 0.4 mi (0.6 km) from Guadalupe River and 2.7 mi (4.4 km) from Schlitterbahn New Braunfels Waterpark. Lake Dunlap and Comal Park are also within 10 minutes.

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Reviews

Reviews

7.4

Good

7.4

Cleanliness

7.8

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 328 out of 1001 reviews
Rating 8 - Good. 312 out of 1001 reviews
Rating 6 - Okay. 141 out of 1001 reviews
Rating 4 - Poor. 76 out of 1001 reviews
Rating 2 - Terrible. 144 out of 1001 reviews

Reviews

Verified

10/10 Excellent

SUSIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Beds very comfortable. Staff was friendly.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Micha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and property. Street noise is a bit loud at times overall we had a very nice stay.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Aaron

Liked: Staff & service, amenities, property conditions & facilities
Room floor needed to be mopped. Hot tub was nice.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Rebeca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The iron didnt work properly until I moved it to a different outlet but it still did not steam. Overall it was very clean and spacious . Most importantly...they made accomodations on the first floor for my 90 yr old mother with health issues.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

PEGGY

Liked: Cleanliness, amenities, property conditions & facilities
Yes.. staff was great. Room accomodating. Nice location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No frills hotel with clean room that had refrigerator and coffee machine, and all the basics.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cecil

Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent. Very clean and comfortable. The staff was friendly and helpful
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, amenities
Very clean. Good breakfast will stay again
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Shelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was one of the cleanest and up kept of any budget hotel that we’ve ever stayed in. Front desk and breakfast staff was very kind and helpful. We travel a lot and would definitely stay here again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

larry

Liked: Cleanliness, amenities, property conditions & facilities
The room was great! Clean, nice and friendly staff.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Cesar

Liked: Cleanliness, staff & service
Clean rooms great price
Stayed 1 night in Nov 2025
Verified

8/10 Good

Dana

Liked: Cleanliness
Room was clean and felt safe. They were great with my dog.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Sandra

Liked: Amenities
Room was very clean.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Cassandra

Liked: Cleanliness, property conditions & facilities
While this is definitely not a luxury accommodation, it met the needs of our stay. The staff was very friendly and courteous, the room was clean and very spacious, the bed was comfortable, and it was located in close proximity to Landa Park.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, property conditions & facilities, room comfort
Great room
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful, friendly
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and check in was simple. Room was very clean with multiple, nice towels. Bed was comfortable! Just a nice, simple clean place to stay!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rating the stay

We only stayed one night but is was very good. The little breakfast was just right.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Chip

Liked: Cleanliness, staff & service, amenities
Staff was fine the 5 minutes we interacted. The building is older, it shows , sets on a major intersection, near a fire department. Alot of activities in the parking lot.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and clean
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 mins from gruene and New Braunfels swimming pool and hot tub clean
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you! Great value, great location. Clean room.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

TERESA

Liked: Cleanliness, amenities, property conditions & facilities
Great clean room. Nothing fancy but just what we expected.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Thirsa

Liked: Cleanliness, staff & service
The lady who serves breakfast, Jennifer-? Is amazing.
Stayed 1 night in Sep 2025