Neuvelle-lès-la-Charité Hotels

"Staff were friendly and helpful. The room was clean, fresh and very colourful. Bed was very comfortable. Bar had plenty of choice. Enjoyed my breakfast. "

"I found later I had been charged €20.40 for local taxes, which is far too much for one night and the invoice sent through Expedia said it would be only €1.69. This needs to be investigated and either explained or refunded appropriately. Room was beautifully clean and the hotel generally well maintained. Very convenient for transport as it's right opposite the station and bus and tram stops. "

"The staff at the hotel was lovely! The room was spacious and clean. The Hotel breakfast buffet was really nice. They had a lot of options to choose from. Locatio is very close to the train station which is very convenient, and it is also a short walk away from the city center. I recommend staying here!"

"It was disgusting. The hotel was worn, dingy, needs maintenance and the room smelled af smoke. The door to the room could hardly be closed."

"The room was small. Bathroom was very compact and had a drainage smell. The bathroom door handle was loose causing a problem getting in and out. The air con was great but when switched off it would rattle intermittently which meant we had an awful night’s sleep. Main door to first floor squeaked causing more disturbance through the night. "

"This motel-style place is quite worn and in need of re-furbishment. August- restaurant closed but bar drinks available! Sitting on the terrace was like sitting in a dirty ashtray- smelled terrible. Room was basic but bed was clean. Reception on arrival very helpful. Unfortunately in the morning area smelled of cannabis. Would not stay here again "

"A lovely hotel, friendly staff, secure parking. "

"Don't stay at this hotel! We chose this place because we wanted a little more comfort, even though there's a cheaper option right next door. We were given a room without a working shower because the water wouldn't drain. We couldn't contact the front desk because no one was there, and the phone numbers provided didn't answer. We had to use all the towels to save the room from flooding. My husband diligently cleaned the shower drain, removing about half a pound of fluff. (Where is the management here? Why don't they check the rooms?!) We went to bed without a shower (because we had no dry and clean towels left) at 1:30 am., and at 6:30 a.m., we were woken by the crew working on the hotel expansion (6:30 a.m.!!!). "