Neukalen Hotels

"Selv om at The Reset slår sig op på kurophold m.v, så er det også velegnet til en almindelig slotsferie. Slottet er under renovering, og man fornemmer at de nye ejere gør meget ud af, at alle detaljer er perfekte. Den værelsesfløj vi boede i var færdigrenoveret, og værelset var meget stort og velindrettet med sans for de små detaljer. Til værelset var der en terrasse med udsigt over søen. Morgenmadsbuffet blev serveret i flotte omgivelser i selve slottets festsal. Her kan man også bestille...

"- Smelly of smoke, mole, dirty textiles etc - Mediocre service - Uncomfortable and old beds - Noisy, you can not move a centimeter without creating quirky noises - We got a room without toilet even it was booked We will not come back, 100% for sure and I recommend to stay somewhere else. "

"Also ich versuche das mal wie folgt zu formulieren : Ich habe mir an der hochstehenden Teppichniederhaltskunststoff irgendwas einen Zeh angerissen, sieht so etwas keiner ? Das feuchte Handtuch von gestern wurde mir genauso feucht, ordentlich zusammengelegt auf der Toilette präsentiert. Der Klopapierrollrenhalter ist lose, es gibt Schwarzschimmel hinter der Tür und keine Heizung im Bad, woraus dieser wohl bedingt ist. Der Duschkopf muss dringen erneuert oder zumindest entkalkt werden. Das...

"Sauna kostet 20€ extra, was bei Buchung nicht erkennbar ist. Frühstück sehr überschaubar. Zimmer groß aber nicht besonders schön. Im großen und ganzen ok, werde aber nächstes Mal was anderes suchen"

"Nice pool area. We had it to ourselves."

"Charming small hotel visited a week before Easter 2024 - not their peak season so I suspect it is sometimes harder to get the lovely room on the 5th floor - but the room itself was a solid without being outstanding. The breakfast included in the room was decent - perhaps not as good as in some larger hotels but it would be unfair to expect them to provide as much variety in such a small hotel - and the made to order choose your eggs was a nice touch. The sauna area which we had to ourselves was...

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"Such a lovely place"

"We get to the hotel and greet the receptionist and say we have a reservation and she starts speaking in german and say we don't have a reservation (i think) in a very angry way, and when i didn't understand she got even angrier and gesticulates at us, and then guy shows up that speaks good enough english and we ask what's wrong and he says nothing and we get our key. If I hadn't already paid for the room i would just have left. The angry receptionist really caught us by surprise, we have been...

"Fantastic location and a very nice apartment "

"Noise outside already at 7:15 a.m."

"Fin overnatning. Lækkert med eget bryggeri"