Neptunia Hotels

"Billed a 5 star but it's a 3 star at best. Needs a good clean and overdue repairs. First room on check in had a death rattle in the aircon, the second room I was shifted to had no study desk and flooded in heavy rain. Bonus though had a balcony. It was disappointing that charges like the city tax and the laundry were in USD not peso. Location is good, close to restaurants, shopping mall and a 15 minute walk to the Rambala"

"very nice staff, decent location "

"The breakfast buffet was super fresh and with a variety of option! The sky bar offered various cocktails and snacks with a very moody vibe. The rooftop pool offered a relaxing experience away from the city below. Overall, an excellent stay!"

"Located on a safe, pretty, leafy street with several restaurants proximate. Staff (and Uruguaians in general) spoke english well. The breakfast area turns into a lunch/dinner restaurant and with something ordered can act as a gathering spot as there is not such an area in the lobby. Hotel is within 2 blocks from the Rambla (pictured), a lovely 17 mile walkway along the coast. I got a third floor room with private terrace and terrace shared space with multiple air conditioner units (these are not the highest level terraces pictured on website) but sliding door in my room did open to 3rd floor pool area which had patio with seating. "

"We had a wonderful beach view room in this new hotel. Great bathroom with wonderful shower and bidet toilet! Great food and pastries. Don't let the menu fool you, gourmet tapas, a must try are the camarónes with mushrooms. Amazi. Plus the Viereas,(scallops) awesome. "

"The breakfast was very poor , there is no. variation , always the same , no god ham , always the same cakes"

"Amazing staff!"

"Great looking reception area, lobby, restaurant and outdoor area. However the room is very dated as are all other facilities - gym, solarium and pool. Breakfast was average at best. "

"Honestly no idea how this property has scored anything above a 2. Plus points. Handy to bus station. Friendly check in staff. Nice reception area. Bad points. Room falling to bits. Bathroom horrible and dirty. Windows and floors dirty. Breakfast extra $10 (we didn't bother after seeing the state of the hotel). Advertised as having a guest laundry - it doesn't but has a paid (and expensive) laundry service/dry clean. The area around the bus station is grotty and lots of homeless and dirt. Four hotels so far in South America This was the worst except the nice friendly female at reception was very pleasant and helpful. Stay in the old town/port area or near the southern beaches This area is unpleasant to stay in and it's worth the cost of the uber to stay somewhere else."