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"Clean room, staff are courteous. We arrived early and accommodated us for early check in. "

"With the hotel attached to the mall, you have access to all sorts of dining. No need to drive around in heavy traffic or heavy rains!"

"Staff always very helpful and friendly. 5 star food wish I would cook like this. 100% will be back with my family and friends. "

"Great stay!"

"Always a excellent stay. Clean, comfortable rooms. Awesome customer service and the best breakfast buffet in Bacolod"

"Everything was great service room the beach the pool very relaxing!"

"Perfect oceanfront getaway. Just know that there is no sandy beach here other than that an excellent property. "

"I have stayed here at this hotel several times. The staff is excellent and go beyond their duties to make sure we have everything we need. My wife and I agree that citadines is like our second home. Thank you!"

"Everything was perfect - every little detail thought through. "