Is Tree Tops Guest House pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Tree Tops Guest House?

Self parking is free at this property.

What time is check-in at Tree Tops Guest House?

Check-in start time: 3 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

Where is Tree Tops Guest House located?

Situated in Neath, this guesthouse is within 3 mi (5 km) of Victoria Gardens, Gwyn Hall, and Neath Abbey Ruins. Neath Golf Club and Surf School Wales are also within 6 mi (10 km). Briton Ferry Station is only a 4-minute walk.

Reviews, Deals & Photos 2025

10/10 Excellent

Pete

Jul 22, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location outside city

Convenient, close to city with good transport links. Small room but perfect as a single.. friendly owner and flexible. Owner happy to organise a very early breakfast for another family. Would stay there again.

2/10 Terrible

Siva

Aug 30, 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Where do I start.... middle of nowhere ,the key code didn't work, the front door never locks (always open) only one bathroom toilet for 8+ rooms, bedroom door does't shut properly, after hard try the door still wobble( gap between door and the frame), car park is very narrow, No kitchen space to wash the cup or els. To top all of that this scary looking black and white photo of a long hair victorian lady everywhere. Even if come free I won't even stay there again.

Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Aug 19, 2019

Liked: Room comfort

Disliked: Cleanliness, staff & service

disappointing experience

Difficult to contact before arrival as the call is forwarded to a mobile number that has a bad connection Self check-in, the key was in a key safe and the room door was in room 8 was broken anyway so you don't really need a key to enter. No room service for 2 days and they only changed the towels when we asked them to. TV not working in the room and the ones that worked in the lounge was taken away No cutlery, crockery, just a couple of bowls. Very bad experience. There's beds are comfy though

Stayed 4 nights in Aug 2019

4/10 Poor

Verified traveler

Jul 21, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is in need of renovating and updating. Very strong smell of cats as soon as you enter the building. over priced for what you get.

Stayed 1 night in Jul 2019

6/10 Okay

Damon

Jul 10, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Mixed, room nice, but never stayed, moved hotels

I never actually stayed the night, I was happy enough with the room but there was no wifi and didn't seemed to be getting fixed so I was moved to another guest house

Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Jul 3, 2019

Liked: Staff & service

Disliked: Property conditions & facilities

Location was fine. The property looked fine from outside but unfortunately our room was below our expectations. Having said that the beds were clean and comfortable.

Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveler

Jun 26, 2019

Disliked: Property conditions & facilities

The building of the guest house is very nice and has character. There are plenty of parking facilities but would benefit from having a designated parking bay for disabled guest. The website is informative and all photos showed rooms with en-suite. When I booked I made this assumption but ending up with shared bathroom which was my error. On arrival, access was via keysafe so there was no one at the guest house. We entered into a hall way which sadly smelt unpleasant. Our room was big, nice and clean with tea/coffee facilities and fresh clean towels. However, it’s the small things that made the stay a little disappointing. Our curtain was half hanging off and being at the front of the guest house meant all could see in. The TV did not work and had very little plug access for three adults. When we did need the light we had to go outside our front door to put the light on which then had only two bulbs working out of five. It stated that wifi was free. However, you had to sign up allowing the guest house to have access to what you are viewing/GDPR which I felt was an invasion and ended up using 4G when I had service. The bathroom was a walk down the hallway. It was big and clean. However, the shower was just a trickle. The bathroom could also benefit from having a blind on the window as it is on the ground floor as the frosted glass is not enough. Unfortunately it’s the small things that let the guest house down to what was a nice, big clean room

Stayed 1 night in Jun 2019

4/10 Poor

Andrew

Jun 10, 2019

Liked: Cleanliness

Disliked: Staff & service, room comfort

Very stressful experience!

It was an absolute nightmare just trying to gain access to the property. It is unmanned, so they work a lock box system to get your key, only the code wasn't sent and the 24/7 helpline doesn't get answered! If it wasn't for the cleaner turning up, we would have been stranded. According to the landlady at the local pub, this happens all the time and is a standing joke in the village. Once in the room, it was tidy, clean and well presented but the bed was horrendously uncomfortable and the shower didn't work.

Stayed 1 night in Jun 2019

2/10 Terrible

Tyrone

Jun 3, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

May 8, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Spacious rooms pet friendly hassle free service nice quiet location and free onsite parking

Stayed 1 night in May 2019

8/10 Good

Jonathan

Mar 7, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveler

Mar 7, 2019

Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveler

Mar 7, 2019

Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveler

Mar 7, 2019

Stayed 2 nights in Mar 2019

8/10 Good

Sean

Jan 16, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very nice guest hpuse

Very nice and clean property I will be stopping there again in future. Very well priced

Stayed 2 nights in Jan 2019

6/10 Okay

Tony, USA

Jan 11, 2019

Liked: Cleanliness, staff & service, room comfort

Nice for a short stay - 1 or 2 nights, no breakfast provided but kitchen with microwave, cutlery, crockery fridge etc

Stayed 3 nights in Jan 2019

10/10 Excellent

Ewa

Dec 3, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic place very comfortable and clean.I recommend this place.

Stayed 1 night in Dec 2018

4/10 Poor

karen

Nov 26, 2018

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities

Stayed 1 night in Nov 2018

8/10 Good

Adie, Torwuay

Nov 13, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couldnt fault the room, very clean, comfy beds ,good parking, albeit a little tight, but everything youd need. However, and its not the fault of the hotel itself, our room was situated by the front door, which meant guests arriving back late ,talking quite loudly, were heard very clearly, waking us up. Also, the room above resonated with every sound, so talking, the tv and, unfortunately, the bed squeaking!!! were heard very clearly. I was staying with my 18 & 19 year old kids, so it was a little embarrasing, but if itd been younger kids, it could have been very awkward. I dont know if its possible to get some sound isolation between floors, but itd be very desirable.

Stayed 1 night in Nov 2018

6/10 Okay

Steve, Scotland

Nov 6, 2018

Adequate for my requirements as a budget place to sleep. Would benefit from en-suite bathrooms as queuing to use the bathroom or toilet is not always ideal.

Stayed 3 nights in Nov 2018

6/10 Okay

noelle

Oct 30, 2018

Liked: Cleanliness

Disliked: Staff & service

Peut mieux faire

Aucun accueil, donc j'aurais au moins espéré un mail ou un texto pour indiquer où se trouvaient les clés. Il a fallu que j'envoie 2 messages + 1 mail + que je téléphone en arrivant pour pouvoir avoir enfin l'information. La chambre était correcte, même si un peu petite pour 3 personnes.

Stayed 1 night in Oct 2018

10/10 Excellent

Tony

Sep 23, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Aug 17, 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Great Stay

Great little B&B, communication was good, parking was easy, although I worry if it was very busy their wouldn’t be enough spaces. WiFi needs to be sorted as nothing of mine would connect and I had to get the password off of another guest. Price is very reasonable.

Stayed 1 night in Aug 2018

6/10 Okay

Verified traveler

Aug 11, 2018

Liked: Cleanliness

Disliked: Property conditions & facilities

Familienzimmer als Durchgangstation

Guesthouse mit verblichenem Charme. Lage an einer Durchgangsstrasse und die direkte Umgebumg ist nicht schön. Als Absprungstation Richtung Meer und Berge aber gut geeignet. Vermutlich früherer Aufenthaltsraum total zugestellt, was zu einem ungemütlichen Eindruck führt. Internetanschluss ist versprochen, funktionierte aber nicht.

Stayed 4 nights in Aug 2018

6/10 Okay

Verified traveler

Aug 6, 2018

Liked: Cleanliness

Disliked: Staff & service

No breakfast

Stayed 1 night in Aug 2018

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Tree Tops Guest House Reviews

Reviews

7.8/10

6.8/10

6.0/10

6.8/10

Reviews

10/10 Excellent

Pete

Good location outside city

Pete

2/10 Terrible

Siva

Siva

4/10 Poor

Verified traveler

disappointing experience

Verified traveler

4/10 Poor

Verified traveler

Verified traveler

6/10 Okay

Damon

Mixed, room nice, but never stayed, moved hotels

Damon

4/10 Poor

Verified traveler

Verified traveler