Pet friendly Hotels in Near West End, Richmond

"I had booked this hotel as a treat for my daughter and myself so that she could have a good relaxing stay the night before we moved her into accommodations for an internship. We spent the whole night listening to the squeak of the elevator. It had need of some repairs clearly and was loud enough to disrupt us all night. It was a shame because we’ve been looking forward to it."

"I checked in around 8 PM to a corner room and the bathroom was very dirty - hair in shower, thick pink mold along slider door, and bottom of shower was super scraped. It almost looked like it hadn't been cleaned. Told hotel staff (3 folks there) and 2 of them seemed annoyed (which I assume was more toward the cleaning crew, but less than professional). They switched my room and again, it was not very clean (again hair on the floor and in sink, pink mold but far less, very scratched shower). I was too tired at this point to bother changing rooms, though in retrospect I should have asked. The hotel staff is hit and miss in terms of customer service and friendliness. Woman working at bar was super nice and friendly. Amenities are great too. Overall I would not stay here again for the cleanliness alone. "

"All of the staff were so friendly, especially the valets. We had a large, beautiful room that was perfect for our needs. Location is great!"

"The hotel is ok for the price. The room was ok but the person next door was smoking in their room doorway, which caused our room to smell a little smoky. The room didn't have a blow dryer for my wife and they don't include them in the amenities list. This is important to note for my wife."

"do not stay close to an elevator it has the loudest motor and kept us up all night. The walls are thin. I did not get an ounce of sleep at this hotel. Will never stay here again. "

"Everything is exceptional. "

"For your own sake, do not even bother attempting to stay in hermitage. I pulled in late night for a quick sleep and head out early morning. On arrival bldg lobby was dimly lit. No cars in parking lot, a few homeless people outside. Clear to me that this hotel was a shelter of sorts. I left after no answer and suspicious looks from some of the residents. 3 cars in parking lot of a bldg allegedly close to sold out. Please hotels.com , do even a little bit of homework before offering this to your clients. We deserve at least that. I booked another hotel at twice the price and will happily eat the cost of hermitage. I love to save a dime, but if my adult daughters were there I’d ask for a “I’m ok” communique in am"