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Best Western Patagonia

3.5 star property
Hotel in Natales with 2 hot tubs and free breakfast

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Photo gallery for Best Western Patagonia

Relax in a hot tub on a deck overlooking a serene landscape with a body of water and distant mountains.
Step up to a unique retreat with a wooden staircase, surrounded by vintage mirrors and eclectic decor.
Relax in this spacious living room with a stunning view of the coastal landscape and mountains beyond. Enjoy a drink from the bar area, featuring a refrigerator stocked with refreshments.
Relax in this stylish living room with a breathtaking view of the water and distant landscape.
Situated on a grassy area, this building features large windows and a welcoming entrance.

Popular amenities

  • Hot Tub
  • Bar
  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Parking included

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Twin Beds, Non Smoking, Ocean View

View from room

Standard Room, 2 Twin Beds, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Smart TV
Separate bedroom
Premium bedding
Private bathroom
Rainfall showerhead
Hair dryer
Electric kettle
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Smart TV
Separate bedroom
Premium bedding
Private bathroom
Rainfall showerhead
Hair dryer
Electric kettle
  • Ocean view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Ocean View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Smart TV
Separate bedroom
Premium bedding
Private bathroom
Rainfall showerhead
Hair dryer
Electric kettle
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 3 Twin Beds, Non Smoking, Ocean View

View from room

Standard Room, 3 Twin Beds, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Heating
Smart TV
Separate bedroom
Premium bedding
Private bathroom
Rainfall showerhead
Hair dryer
Electric kettle
  • 16 sq m
  • Ocean view
  • Sleeps 3
  • 3 Twin Beds
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About the neighborhood

Map
Huerto 282 Lote 11 Ruta 9, Natales, Magallanes y Antartica Chilena, 6161278

What's nearby

  • Mirador Cerro Dorotea - 2 min drive - 2.1 km
  • Costanera - 3 min drive - 2.4 km
  • Puerto Natales Casino - 3 min drive - 3.1 km
  • Old Pier - 3 min drive - 3.1 km
  • Plaza de Armas - 3 min drive - 3.1 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 17 min drive

Restaurants

  • ‪Pizzeria Mesita Grande - ‬5 min drive
  • ‪Asador Patagónico - ‬5 min drive
  • ‪Pizzeria Napoli - ‬4 min drive
  • ‪Cafe Kau - ‬4 min drive
  • ‪El Brisket - ‬4 min drive

About this property

Best Western Patagonia

Hotel near a boardwalk/promenade
At Best Western Patagonia, you can look forward to a free breakfast buffet, a free manager's reception, and a coffee shop/cafe. Active travelers can enjoy spelunking, hiking/biking, and ecotours at this hotel. For some rest and relaxation, visit the sauna or the 2 hot tubs. Be sure to enjoy a meal at Borde Glaciar, the on-site restaurant. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
You'll also enjoy the following perks during your stay:
  • Free self parking
  • A reception hall, tour/ticket assistance, and a 24-hour front desk
  • A nature reserve, smoke-free premises, and concierge services
Room features
All guestrooms at Best Western Patagonia include perks such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Rainfall showers, hair dryers, and shampoo
  • 40-inch Smart TVs with satellite channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 5:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Borde Glaciar

Things to do

  • 2 hot tubs
  • Ecotours
  • Hiking/biking trails
  • Sauna
  • Spelunking

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Area rugs in room
  • Doorbell and phone notification
  • Grab bar near toilet (28 inches high)
  • Handrails in stairways (33 inches high)
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (28 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 2019
  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from May 1 2025 to September 15 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
  • Sauna
  • Hot tub
The property is closed during June, July, and August.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Hot tub fee: CLP 40000 per accommodation, per night
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Laundry fee: CLP 3000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Best Western Patagonia pet-friendly?

No, pets are not allowed at this property.

How much is parking at Best Western Patagonia?

Self parking is free at this property.

What time is check-in at Best Western Patagonia?

Check-in begins at 3:00 PM.

What time is check-out at Best Western Patagonia?

Check-out is at 11:00 AM.

Where is Best Western Patagonia located?

Situated near a boardwalk/promenade, this hotel is within 2 mi (3 km) of Última Esperanza Fjord, Costanera, and Cueva del Milodon. Mirador Cerro Dorotea and Old Pier are also within 2 mi (3 km).

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Best Western Patagonia Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 26 out of 37 reviews
Rating 8 - Good. 5 out of 37 reviews
Rating 6 - Okay. 4 out of 37 reviews
Rating 4 - Poor. 0 out of 37 reviews
Rating 2 - Terrible. 2 out of 37 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

7.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very clean and perfect for commuting to Torres del Paine!
Stayed 3 nights in Apr 2025

10/10 Excellent

Katty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great, the receptionists were super helpful and the restaurant staff as well. Amazing view from the room, I loved the hotel
Stayed 5 nights in Mar 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely and the bed was very comfortable!
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel just outside Puerto Natales

Great hotel just outside town. The staff are very helpful, and even gave us a welcome drink!
Stayed 1 night in Nov 2024

10/10 Excellent

Xiaohong

Liked: Cleanliness, staff & service, property conditions & facilities
I am very happy that I chose this hotel. It's next to the water and walkable to downtown. The staff there were very nice and helpful, especially Paula. She helped us with our issues and took very good care of us. We truly appreciate her services!
Stayed 2 nights in Mar 2025

10/10 Excellent

Daryl L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and staff were excellent. Restaurant was very good. Only small critique was neighboring property was trashy. Best Western property was well maintained.
Stayed 1 night in Jan 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
A little expensive for what you get. Nice rooms with big windows with sea view. However outside of Puerto Natales town, so not much around (and hotel bar and restaurant closed on Sundays) and breakfast was very basic.
Stayed 1 night in Feb 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service is awesome, they helped me out extending the checkout and stored my luggage when I needed to lunch after checkout. You could enjoy a walk from hotel to the downtown for about 25 minutes
Stayed 3 nights in Oct 2024

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is great. Restaurant is good. The driveway from the main road to the hotel is gravel and frankly atrocious. Cab drivers hated it.
Stayed 1 night in Dec 2024

8/10 Good

Sadik

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property with excellent view to the lake and reasonable parking (unpaved road), closed to Ruta 9. Staff were very friendly. Public areas were ample and well kept. Would give 5*, but in my room there was no hot water in the shower...
Stayed 2 nights in Oct 2024

10/10 Excellent

Elizabeth Marie

Liked: Amenities
Very nice rooms with comfortable beds. The staff was very helpful and kind. The food was fine, not spectacular, but good. My only minor complaint was that our room was next to the stairs and it was very loud when people would come up/down. However, this didn't really bother our sleep. It is out of town, but it was super easy to get a cab/uber and was walkable in nice weather. But being out of town meant a quiet hotel with an amazing view.
Stayed 4 nights in Nov 2024

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Couple of miles out of town with ZERO signage, which is ok but very hard to location (find the turn off) and almost impossible at night. Not available on google maps or Apple. Staff friendly and spoke English. Breakfast limited and below other hotels in area. Room clean and WiFi good.
Stayed 1 night in Mar 2024

8/10 Good

Harish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the room was very beautiful. We had to drive on a dirt road for a good distance to get to the main road and the ride was bumpy. The road to the property needs to be tarred for ease of accesss. The staff was friendly and helpful.
Stayed 2 nights in Nov 2023

2/10 Terrible

Kara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible road into hotel. Staff very rude and don't trust them. Souvenir wine glass stolen from room and front staff said it was our problem. Didn't want to even try to find. Unsafe feeling. Do not recommend this place.
Stayed 5 nights in Feb 2024

2/10 Terrible

Stuart

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I typically don't leave negative reviews, however I this one is warranted. We booked this hotel as a bit of a splurge to celebrate the end of our hike in Patagonia. One big selling point was thay they had hot tubs which would have been very welcome after spending a week on the trail. When we arrived, we were very much looking forqard to getting a shower. Unfortubstely there was no hot water. We also found that our double room had two single beds. When we address these issues with the staff they did nothing to help. I can understand that they aren't plumbers and can't fix the water on a whim, however when I inquired about getting a cold shower then jumping in the hot tubs they wanted to charge an additional $35000 CLP and said it woukd take at least an hour to get the hot tubs running. It was a frustrating experience. The good is that the facilities are new and modern and the rooms have a great view. Unfortunately the staff weren't as nice as the hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al llegar al hotel y abrir la puerta principal te teletransportas en ese momento a un hotel en Suiza o Noruega, volteas y ves el esplendor que caracteriza la ciudad de puerto natales, pudimos tener la buena suerte de salvó nuestro último día de estancia completa; climas favorables que hacían que las ventanas fueran pinturas renacentistas, es increíble las vistas, el mobiliario hace referencia a la generación milenial y centenial con la bañera y pinturas rupestres, las diferentes exhibiciones de vino hacen de cada lugar una experiencia, y la habitación que nos tocó la 201 creo al ser la última del ala noroeste tuvimos la dicha de poder disfrutar los atardeceres que nos regaló nuestro cuarto, increíble, incomparable, definitivamente la siguiente vez que vaya pelearé esa habitación.
Stayed 4 nights in Mar 2025

6/10 Okay

HANNAH

Property is modern and clean. Situated outside of town, 40 minute walk into town, 8 min drive to the airport. Heating is controlled centrally, personally 24c is way too hot. Breakfast is limited and basic. I wouldn’t rate the breakfast at all. Restaurant and bar are closed on Sundays which isn’t ideal with the location.
Stayed 1 night in Mar 2025

10/10 Excellent

Cory Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Rooms are simple with great views. Breakfast was very basic and hotel is just slightly outside of town but wouldn't hesitate to stay here again
Stayed 3 nights in Mar 2025

8/10 Good

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth Picolli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravilhoso

Vista incrível!! Atendimento ótimo!! Boa localização!! Apenas não tem elevador para quem tem necessidade … Vale o custo/benefício.
Stayed 5 nights in Feb 2025

10/10 Excellent

Richard

Stayed 1 night in Feb 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025