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Chateau du Puits es Pratx

A peaceful retreat in Haut-Languedoc Regional Nature Park with an outdoor pool and spa treatments that help travelers fully unwind in natural surroundings

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Chateau du Puits es Pratx, in Haut-Languedoc Regional Nature Park, offers a quiet getaway with a coffee shop, garden, outdoor pool, and spa treatments. Cyclists enjoy scenic routes. Guests have laundry facilities, free self-parking, and multilingual staff to help plan activities.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

The front desk is open daily from 3:00 PM - 7:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 18 per accommodation, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Restrictions apply; for more information contact the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for EUR 15.0 per day

Cribs (infant beds) are available for EUR 30 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.32 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 12.50 for adults and EUR 12.50 for children
  • Pet fee: EUR 18 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30 per night
  • Rollaway bed fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Chateau du Puits es Pratx have a pool?

Yes, this property has a seasonal outdoor pool.

Is Chateau du Puits es Pratx pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 18 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Chateau du Puits es Pratx?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Chateau du Puits es Pratx?

Check-out is at 10 AM.

Does Chateau du Puits es Pratx provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs 10 AM–6 PM on request.

Where is Chateau du Puits es Pratx located?

Situated in a rural location, this spa castle is 5.2 mi (8.3 km) from Haut-Languedoc Regional Nature Park and within 12 mi (20 km) of Narbonne Cathedral and Basilica of St. Paul Serge. Canal de la Robine and Narbonne Market are also within 12 mi (20 km).

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Reviews

Reviews

8.0

Very Good

8.0

Cleanliness

8.0

Location

8.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 2 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

Verified

10/10 Excellent

francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil agréable et souriant. Hôtel charmant et très bon repas.
Stayed 1 night in Aug 2020
Verified

8/10 Good

Maryse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

maison bourgeoise

Maison bourgeoise historique, dont la cour est du plus bel effet. Entouré par les vignes. Un conseil prendre les chambres « du chateau »
Stayed 1 night in Aug 2020
Verified

6/10 Okay

Verified traveler

Entorno precioso, personal escaso

Sitio muy tranquilo. Quizás demasiado. No hay servicio de bar ni restaurante tal como ves en la web. Solo desayunos y el resto del dia es difícil encontrar a alguien del chateaux. Tampoco nos hicieron la habitación. Solo cambiaron las toallas. Resumiendo, el entorno precioso, el personal escaso. Si el establecimiento es nuevo en hoteles.com, espero que vayan corrigiendo para mejorar. Porque el entorno vale la pena!
Stayed 2 nights in Aug 2018
Verified

6/10 Okay

Raymond

Disliked: Property conditions & facilities, room comfort
De locatie was goed, maar de AC werkte niet (kon niet verholpen worden), een aanwezig kluisje werkte ook niet evenmin als enkele lichten. De kamer was erg gehorig, maar gelukkig waren onze bovenburen tamelijk rustig. Wel kon je iedere stap van hen horen. We waren op de fiets en hadden daarom een hotel met restaurant uitgezocht, maar het restaurant was om onduidelijke redenen gesloten. We wilden de volgende dag vroeg vertrekken maar toen we om 8.45 wilde ontbijten, kon dat nog niet (werd 9.00).
Stayed 1 night in Jun 2018
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020