Does Palazzo Caracciolo Naples have a pool?

Yes, this property has an indoor pool. The pool is closed seasonally each year from September 1 to April 30.

How much does it cost to stay at Palazzo Caracciolo Naples?

As of Oct 5, 2025, prices found for a 1-night stay for 2 adults at Palazzo Caracciolo Naples on Nov 3, 2025 start from P 9,038.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palazzo Caracciolo Naples pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 11 lbs per pet. There's a fee of EUR 20 per pet, per day. Service animals are exempt from fees.

How much is parking at Palazzo Caracciolo Naples?

Valet parking is available for EUR 30 per day.

What time is check-in at Palazzo Caracciolo Naples?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Palazzo Caracciolo Naples?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Does Palazzo Caracciolo Naples provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 30 per vehicle applies.

Where is Palazzo Caracciolo Naples located?

Located in Naples City Centre, this luxury hotel is within a 10-minute walk of Museum Madre and Spaccanapoli. Via Toledo and Port of Naples are also within 2 mi (3 km). Piazza Cavour Station is 7 minutes by foot and Principe Umberto Tram Stop is 9 minutes.

Palazzo Caracciolo Naples Reviews, Deals & Photos 2025

10/10 Excellent

Tatyana

Sep 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

very beautiful hotel

Stayed 2 nights in Aug 2025

10/10 Excellent

Audrey

Sep 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Hotel staff was very friendly and helpful. Located in the newer part of Naples close to shopping and restaurants.

Stayed 1 night in Sep 2025

6/10 Okay

paul

Sep 6, 2025

Disliked: Property conditions & facilities

The bed was uncomfortable, shower drain was very very slow .

Stayed 1 night in Sep 2025

10/10 Excellent

Adedayo Adewole

Aug 15, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I can’t help but commend the incredible staff at this hotel for making our stay as comfortable and enjoyable as possible. When my daughter felt uneasy the first night, they went above and beyond by upgrading us to interconnecting rooms—an act of kindness that truly made a difference. Every member of the team was consistently helpful and attentive throughout our stay. A well-deserved five-star recommendation for their outstanding hospitality.

Stayed 4 nights in Aug 2025

10/10 Excellent

Elizabeth

Jun 15, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This is a gem in Naples. Highly recommend.

Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

May 23, 2025

Liked: Cleanliness, property conditions & facilities

The rooms are very clean and comfortable! The staff is very nice and helpful.

Stayed 1 night in May 2025

8/10 Good

Brandy

Jun 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was memorable being in such a historic building. We had a nice evening in the bar in the covered courtyard. Our room was good and we had what we needed.

Stayed 2 nights in Jun 2025

8/10 Good

Richmond

May 10, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Large hotel, walk to much of central Naples.

Stayed 1 night in Apr 2025

8/10 Good

DIANA

Aug 3, 2025

Liked: Property conditions & facilities

The hotel is very nice. Our room was very clean and comfortable. Hotel has a beautiful section for dining. We had breakfast included which was an amazing spread. Location is well suited for exploring the historical sites however we questioned whether it was safe for walking… Most of the staff was very helpful and friendly. My experience with the reception area wasn’t pleasant. Not so helpful at checkout, rude, seemed also impatient.

Stayed 3 nights in Jul 2025

10/10 Excellent

Rocio

Apr 26, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente experiencia

Es increíble el alojamiento, excelente servicio. Y la habitación hermosa, muy grande para ser Europa y con todas las comodidades. Precioso lugar

Stayed 3 nights in Apr 2025

10/10 Excellent

Aaron

Jul 23, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a very nice hotel smack in the middle of a pigeon’s paradise. The streets are dirty, the city is loud. Do not attempt (women) walking the city in open toed footwear.

Stayed 1 night in Jul 2025

10/10 Excellent

Janine Clare

May 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful building, clean room,

Stayed 4 nights in Apr 2025

2/10 Terrible

Raj

Aug 20, 2025

Disliked: Staff & service, amenities, property conditions & facilities

We have 2 rooms back side with no sunlight, windows has view of restaurant, covered by canopy. 3 days we come only for late sleep, feel sad when go in rooms , breakfast joke no potatoes , they bring check middle of breakfast force to sign , like I am running away. My fiancé came with me one day she not want breakfast they watching her are she having breakfast . Never recommend

Stayed 3 nights in Aug 2025

10/10 Excellent

susan

Jun 8, 2025

Liked: Cleanliness, amenities

The hotel service was extremely nice. The lobby, bar and restaurant were all updated and looked great. The room was very comfortable but a bit worn. The door had scratches all over it. It would have been nice to have a coffee pot in the room with pods. Breakfast was wonderful.

Stayed 2 nights in Jun 2025

8/10 Good

John

Jun 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is the place to stay if you want a nice hotel with big rooms and friendly staff. The area around it is not great but the staff helped us get taxis and it felt safe while on the grounds. Breakfast was very good but not amazing. Taxis about 15 Euros to get to most places My brother stayed at the Renaissance which seemed like a nicer hotel (great upstairs rooftop bar/restaurant) but he paid $200 more per night. We were in town for his son’s event so he wanted a fancy place

Stayed 2 nights in Jun 2025

6/10 Okay

Anne-sophie

Aug 10, 2025

Hôtel avec un fort potentiel, malheureusement situé dans un quartier qui ne donne pas vraiment envie de s’y attarder. La chambre, pour nous déjà le numéro 13 — qui ose encore attribuer ce numéro ? :) — dispose d’une salle de bain sans VMC, ce qui laisse une odeur d’humidité persistante dans toute la chambre. La chambre n’est pas hyper propre, mal agencée, avec un mobilier vieillot. Située au 1er étage côté rue, nous avons eu droit à un véritable concert nocturne : bagarre, alarme de voiture… bref, la rue a passé la nuit avec nous.

Stayed 1 night in Aug 2025

8/10 Good

Ana Paola

Aug 4, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

El hotel muy bonito, el servicio muy bueno.

Stayed 3 nights in Jul 2024

10/10 Excellent

Vincent

Mar 4, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel, would definitely stay here again

Stayed 3 nights in Mar 2024

10/10 Excellent

Daniel

Nov 12, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun trip!

Great place to stay. Traffic noise was evident but quieted down substantially by 9pm. We would stay here again.

Stayed 2 nights in Nov 2024

10/10 Excellent

Laith

Mar 18, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very nice people there and the hotel is perfect from everything

Stayed 1 night in Mar 2024

10/10 Excellent

Rocco

May 22, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great Hotel in very good location. Excellent service, rooms, food.

Stayed 3 nights in May 2023

10/10 Excellent

Jackie

Aug 20, 2024

Liked: Staff & service, property conditions & facilities, room comfort

Naples Everyday

WE were very happy and impressed with the room and service.

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Dec 23, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nära gamla stan!

Väldigt trevlig service och fin underhållning varje dag, konsert och piano på morgonen. Fantastiskt! Härliga stora rum, härliga duschprodukter. God frukost!

Stayed 3 nights in Dec 2024

4/10 Poor

Danielle

Aug 11, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities

Does not have a pool despite a swimming pool being mentioned multiple times on the Expedia page. Annoyingly only just seen that someone else has talked about this in a review from December - and yet the page has still not been updated. Has a jacuzzi in their spa area which was closed when we were there. Room was large but not inviting - it felt in much need of work with chipped furniture, wardrobe doors coming off hinges and limescale covering all the bathroom fixtures. Air con wasn’t great. Not as luxurious as made out online. Common areas of hotel were quite nice but very business focused. Confusing layout with confusing signage, wasn’t that easy to find our room. Staff were polite. Not in a very nice area. As others have said, I would recommend skipping Naples altogether and heading straight to Sorrento/Amalfi coast/Capri. If a night in Naples is required then I would recommend a stay by the coast, in the area near Castel dell’Ovo, for a much more enjoyable experience.

Stayed 2 nights in Jul 2025

10/10 Excellent

Juliana

Jul 29, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor hotel em que me hospedei

Melhor hotel em que ja estive! As camas sao ótimas, a impressão é de que você dorme em uma nuvem, uma delicia! A equipe é muito atenciosa, o café da manhã é excelente. O restaurante tambem é muito bom.

Stayed 4 nights in Jul 2024

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