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"There was no Air Conditioning in the room. The staff said it was because it was cool outside but it was 80 degrees in the room. The fan they supplied didn't really help. "

"The staff was very pleasant and made checking in and checking out easy. The beds were very comfortable and the space accommodated my family of 3. We would definitely stay here again."

"The room I had was the nicest view of Busan and the room was super clean. Very affordable with that luxury feel. Definitely booking when I return. "

"We had a wonderful time staying there. "

"Absolutely amazing! Loved staffs being super duper friendly and helpful, great room condition, even foods, dessert, coffee! I didnt use the pool but sauna also was great. Deff coming back, and recommend everyone whos visiting Busan! Great location!"

"Room had unpleasant odour, the toilet area in particular smelt unclean. The photos are misleading, room overall felt run down and unclean. The air conditioning is managed via centralised control and fixed at heating, Busan has been very warm so I got little sleep with no cooling. The rooms are not sound proof - I could hear people in neighbouring rooms watching movies, showering, coming and going. This is a particular problem seeing as I was on level 6, and on level 5 is a bowling club open til 4am… Overall really unpleasant and I couldn’t wait to check out. "

"My time at the Lotte Hotel Busan was outstanding. They were able to provide great service all around. They were very accommodating and helpful when our air conditioning in our room was not working. Definitely will be back! "

"It was a nice stay. The room was clean and comfortable "

"Its not so big problem."