Nalagasdeniya Hotels

"We went for this hotel based on the trust in the Riu brand, location, all inclusive basis and general good reviews. Overall the hotel was very good. We’d stop short of rating it as excellent based on some of the amenities looking / feeling slightly tired - probably on the basis of having been worked hard. Some key thoughts; We visited during the Middle East war / crisis and consequently the hotel was much quieter than normal. Therefore everything felt more spacious, less crowded and easier to access. We wondered how our very good experience might of been if the hotel had been close to full as we were told is the normally the case. The food was outstanding - particularly for an all inclusive. The choices were broad and quality excellent. The themed restaurants were also superb and easy to book. The Pan Asian and Sauté restaurants were particularly good. The staff were brilliant, so polite, helpful and curtious - a real credit to the hotel and Riu. There were 3 big pools but only one with an easy bar access which was also strictly (and enforced) adults only. That suited us but with parties including under 18s may be an inconvenience and something to consider. The rooms were big, clean with functional facilities and simple decor designs. The hotel is right on a stunning public beach. You can swim but need to take care due to big waves and strong currents. Overall, we’ve done lots of all inclusives and this one is defiibately up there as one of the better we’ve experienced! "

"The hotel has no restaurant. No milk in room for tea. Only breakfast is provided. "

"Everything listed on this property online is as is in person. We arrived during the week so it was quiet an not as crowded. The staff was very polite and hospitable. I enjoyed everyone and everything. Thank you for serving my husband and I. We would love to come again! "

"A beautiful boutique hotel that makes for a wonderful haven from the chaos on the streets. Beautiful rooms, restaurants, pool and facilities. Food at both restaurants great and the rooftop Japanese restaurant was magnificent. Would definitely return to this hotel and recommend it to others."

"Yes to all "

"The was as advertised, however the restaurant and menu certainly were not 5 star. I complained to the manager regarding the lack of wine available with meals and lack of choice. This was escalated to the chairman. After much to and fro it was agreed I would receive a refund of two nights as we left early due to lack of choice and general incompetence. This refund was promised within 15 days on my payment card. Needless to say no refund and no reply to my enquiry. Their email system was also hacked. Not impressed and would not recommend. Very disappointed and not 4 star "

"Great location. Nice staff. Large rooms. Great breakfast. Small pool with stagnant water. "

"Les petits dejeuners sont delicieux L accueil et le service du personnel sont tres attentionnes Le cadre est magnifique "

"Rooms were very clean and very roomy. Pool was lovely but cool built on shaded side of buildings. Little further out than I thought. Restaurant was handy and okay for food or drinks."