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Naraya

4.0 star property
Ryokan with a bar, steps from Yubatake

Choose dates to view prices

Photo gallery for Naraya

Hallway
Lobby lounge
Lobby
Front of property - evening/night
Hot springs

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Room options

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About the neighborhood

Map
Kusatsu 396, Kusatsu, Gunma, 377-1711

What's nearby

  • Yubatake - 1 min walk - 0.2 km
  • Sainokawara Park - 4 min walk - 0.4 km
  • Kusatsu Town Onsen Museum - 5 min walk - 0.4 km
  • Ohtakinoyu Hot Springs - 6 min walk - 0.5 km
  • Kusatsu Onsen Ski Resort - 16 min walk - 1.4 km

Restaurants

  • 三國家
  • ‪上州麺処平野家 - ‬2 min walk
  • やすらぎ亭
  • ‪茶房 ぐーてらいぜ - ‬2 min walk
  • 鴨鉄

About this property

Naraya

Upscale ryokan near Yubatake
Located close to Sainokawara Park, Naraya provides an indoor mineral hot spring (onsen), a coffee shop/cafe, and a bar. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Hot springs on site, a water dispenser, and an elevator
  • Free newspapers and a 24-hour front desk
Room features
All guestrooms are individually furnished, and have amenities such as free WiFi, safes, and free bottled water.
Other amenities include:
  • Bathrooms with spring water tubs and hydromassage showers
  • Refrigerators and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Hot springs

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Water dispenser

Guest services

  • Housekeeping (daily)

Spa

  • Hot springs
  • Public bath open from 1:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shared bathroom (in-room sink)
  • Spring water bathtub
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests booking rooms with Half Board should check in by 7 PM. Half Board dinner is a fixed menu and cannot be customized.

Renovations and closures

The property is closed between June 21 and June 26.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 17 years old and younger are not permitted at this property
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Naraya Inn Kusatsu
Naraya Inn
Naraya Kusatsu
Naraya Ryokan
Naraya Kusatsu
Naraya Ryokan Kusatsu

Frequently asked questions

Is Naraya pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Naraya?

Check-in start time: 2:00 PM; Check-in end time: 7 PM. After-hours check-in is not available.

What time is check-out at Naraya?

Check-out is at 11:00 AM.

Where is Naraya located?

Situated in Kusatsu, this ryokan is within a 5-minute walk of Yubatake and Sainokawara Park.

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Naraya Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 71 out of 109 reviews
Rating 8 - Good. 31 out of 109 reviews
Rating 6 - Okay. 4 out of 109 reviews
Rating 4 - Poor. 1 out of 109 reviews
Rating 2 - Terrible. 2 out of 109 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and sincerely. Room is clean and tidy. Outlook and interior design are excellent.
Stayed 1 night in Nov 2022

8/10 Good

Jungsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
meals are not as good as I expected, so as the meal service.
Stayed 2 nights in Nov 2022

8/10 Good

Jada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great with the yubatake right around the corner. Nice ryokan with large rooms and onsens, but the building itself was not particularly exceptional. Very good, but not great considering the price. However we had several wonderful surprises for our kaiseki dinners and breakfasts. We stayed 3 nights and 2 nights towards the end of dinner a sushi chef came into our dining room and we were able to order as much sushi as we could eat. In the morning another chef came in and made individual tamago-yaki to go along with the rest of the breakfast. And the best surprise were the large individual tear drop ice igloos at one dinner with sashimi inside. Absolutely beautiful and stunning and of course the sashimi excellent.
Stayed 3 nights in Nov 2022

10/10 Excellent

Eng Kiat William

Liked: Cleanliness, staff & service, property conditions & facilities
We love staying at historic hotel. Best feature of Natalya is it's on-site onsen which is convienently accessible for hotel guests. Dining was great but they need more staff training for international guests. Checkout was a bit chaotic and inefficient with guests sitting around in the lobby waiting for the turn to be checked out (two staff at reception, and only one was doing all the checkouts). Otherwise, the hotel is convienently located close to town center and walking distance to the bus terminal, public onsens, etc.. we booked a room that overlooked the kusatsu yubatake.

10/10 Excellent

K

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊前に予約確認のメールを頂いた際にバスターミナルまでお迎えをお願いしました。到着したら連絡くださいとの返信がありましたが、当日到着時間にお迎えにきてくださりとても助かりました。 口コミでお料理のことを書かれている方がいて気になっていましたが、そんな心配もなく、夕食、朝食共に大変おいしかったです。お湯も間違いなくすばらしいです。男女交代制です。
Stayed 1 night in Dec 2022

10/10 Excellent

Charine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Cheuk

Stayed 1 night in Nov 2022

8/10 Good

Iwao

Stayed 1 night in Oct 2022

4/10 Poor

Ryoko

Stayed 1 night in Oct 2022

10/10 Excellent

ノリコ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉が白旗源泉なのでとても肌がすべすべになり清潔感もある綺麗な宿でした。
Stayed 1 night in Oct 2022

10/10 Excellent

yoshiko

Stayed 1 night in Sep 2022

8/10 Good

TETSUYA, SUZAKA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
低層階にのみ階段が存在するのはちょっと残念。 しかし立地や温泉は抜群ですし、料理も創意工夫が施されていて、何回行っても飽きません。
Stayed 1 night in Jul 2022

10/10 Excellent

リュウノスケ

Liked: Staff & service, amenities, property conditions & facilities
ホスピタリティの高いお宿でした！ お料理もとても美味しかったし満足なボリュームで、温泉も落ち着く空間でよかったです！
Stayed 1 night in Jul 2022

2/10 Terrible

Naohiko

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

YOSHIE

Stayed 1 night in Jul 2022

10/10 Excellent

tetsuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

最高な宿です。

伝統ある温泉旅館で古い所を生かし、でもトイレや部屋はきれい。とっても掃除が行き届き 快適でした。従業員もとても良い対応でした。また、行きたいです。料理も美味しい。
Stayed 1 night in May 2022

10/10 Excellent

Hidenori

Stayed 1 night in Apr 2022

8/10 Good

yumiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
老舗旅館らしい趣のある宿です。以前から気になっていたので今回宿泊させていただきました。時節柄食事処が個室なので安心でした。ただ味付けが私には濃かったようで、碗ものや煮物などどれも似た味に感じてしまいました。そこだけが残念でした。草津の湯は何度も入ると湯あたりしそうなイメージがあったのですが、そんなことはなくとても良かったです。 ちょっとしたアクシデント(宿に取材が来て騒がしかった)があったのですが、宿の方のご対応で結果的にはのんびり快適に過ごせました。
Stayed 1 night in Feb 2022

6/10 Okay

teruaki

Stayed 1 night in Jan 2022

10/10 Excellent

Takahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事も美味しく、設備も充実していました。
Stayed 1 night in Jan 2022

8/10 Good

nozomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

makoto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

MAKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

MISAKO

Stayed 1 night in Oct 2021

10/10 Excellent

MASAFUMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021