Is Nairobi Upperhill Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Nairobi Upperhill Hotel?

Self parking is free at this property.

What time is check-in at Nairobi Upperhill Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. After-hours check-in is not available.

Where is Nairobi Upperhill Hotel located?

Located in Upper Hill, this hotel is within 2 mi (3 km) of Kenya Railway Golf Club, Nairobi Railway Museum, and Strathmore University. Royal Nairobi Golf Club is 2.2 mi (3.6 km) away.

Nairobi Upperhill Hotel Reviews, Deals & Photos 2025

About the neighborhood

Upper Hill, a neighborhood in Nairobi, is home to Nairobi Upperhill Hotel. Travelers looking for local activities can try Kenya Railway Golf Club and Royal Nairobi Golf Club, while those looking to experience a bit of culture can stop by Nairobi Railway Museum. Strathmore University is another place to visit that comes recommended. Spend some time exploring the area's activities, including golfing.

Visit our Nairobi travel guide

2/10 Terrible

Verified traveler

Jun 5, 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Experience

I stayed at the hotel for 3 nights. It was an absolute nightmare The elevator did not work The room was changed on 2nd night The wifi did not work They did not let me speak to the manager. I asked for a refund and they did not let me speak to anyone in the management Worst hotel. Worst location

2/10 Terrible

TITUS O

Jan 24, 2021

Stayed 2 nights in Jan 2021

2/10 Terrible

Samson

Dec 24, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible!

The hotel was closed down, yet my booking was accepted and payment received

Stayed 1 night in Dec 2020

2/10 Terrible

Verified traveler

Dec 11, 2020

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Stayed 2 nights in Dec 2020

2/10 Terrible

nathan

Nov 28, 2020

Disliked: Staff & service, property conditions & facilities, room comfort

WORST EVER!

The premises are good but "under renovation" goes the claim from the receptionist. No power, a noisy generator was running which was switched off at 2am! Only 1 light bulb above the bed, no warm water, no tv, no food services! No running water after the generator was turned off! I moved to another hotel.

Stayed 1 night in Nov 2020

6/10 Okay

Verified traveler

Apr 20, 2020

Stayed 1 night in Apr 2020

2/10 Terrible

Verified traveler

Mar 15, 2020

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Nothing. No power. Dirty. Lift out of service. No tv .

Stayed 1 night in Mar 2020

6/10 Okay

Erick

Mar 12, 2020

Liked: Cleanliness, staff & service

Stayed 1 night in Mar 2020

4/10 Poor

René

Mar 1, 2020

Disliked: Staff & service

Stayed 7 nights in Feb 2020

2/10 Terrible

Abraham

Nov 11, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty Experience at Nairobi UpperHill Hotel

The experience of my stay at Nairobi UpperHill Hotel was awful. The place is abandoned, both the hotel and the neighborhood. The hotel is old and unrepaired. The walls have mold due to water soaking in them. The corridors are dark with no lights, I was actually scared for the first night thinking that probably someone might attack me. It does not look secure at all. The bathrooms are old and worst of all not hot water. It was a nasty experience! The photos on the web are very deceptive

Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveler

Oct 30, 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveler

Oct 11, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aucun point positif, chambre sans eau chaude, pas d'ascenseur, hygiène laisse à désirer, je ne fais que constater, je n'y suis pas resté j'ai préféré me rendre dans un hôtel avec de meilleures prestations, Quand au restaurant vérifié vos tasse la mienne était sale avec des poils à l'intérieur !!

Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Aug 15, 2019

Liked: Staff & service

Disliked: Cleanliness

They do not changed my duvet and my pillows was sdme like 3 days

Stayed 11 nights in Jul 2019

2/10 Terrible

Eric

Jul 17, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skit

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Jul 17, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nyachol

My stay was amazing!

Stayed 1 night in Jul 2019

2/10 Terrible

Eric

Jul 16, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Skit

Stayed 3 nights in Jul 2019

8/10 Good

Aoko

Jun 26, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Jun 2019

6/10 Okay

Eric

Jun 24, 2019

I did not set any expectations since I had read the reviews (which were not so good) and the hotel was cheap. All I wanted was a room to lay my head down because I had events to attend within the city and did not want to drive home to Kajiado county. The room was ok. Water was luke warm. Appears there was a power issue when I checked in however they got a generator. I believe the place needs a facelift. It is in a good quiet location and it can do so much better with a little attention.

Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveler

Jun 24, 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Constant interruption of electric and internet. No TV service although there was one in the room. Quality of food was horrible. Rooms were in desperate need of repair. Rooms were not what was advertised on Expedia website. Water was cold for most of time. Power for for hotel was dependent on a generator constantly running. Workers operated a kitchen at times with no electric or running hot water.

Stayed 11 nights in Jun 2019

8/10 Good

Verified traveler

May 29, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A home away from home

A beautiful and quiet place to stay, either short or long term. The proprietor is the best host ever! The hotel bar and music is very good.

Stayed 1 night in May 2019

8/10 Good

Stephen

May 26, 2019

Liked: Cleanliness, property conditions & facilities

Hello, Nairobi Upper hill hotel is well situated, however the staff are not well armed with information and power to address issues raised by the clients.

Stayed 1 night in May 2019

8/10 Good

Carlo

May 10, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place in Upper Hill

Clean and well maintained, staff are friendly and helpful. A good accommodation in the Upper Hill area.

Stayed 1 night in May 2019

8/10 Good

Verified traveler

Feb 7, 2019

Liked: Cleanliness, staff & service

This is a good establishment and well situated, the cost is fair, at the time of my stay however the elevators were not working, the breakfast fare should be revised too.

Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveler

Nov 28, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities

This place was horabke wont recommrnd anybody to stay hare, stuff are un proffesion and big thieve

Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveler

Nov 21, 2018

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Poor workmanship of the property. No hot water in my shower.

Stayed 2 nights in Nov 2018

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