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"Obvious room renovations. They were very nice. The bathroom was beautiful. Not sloppy workmanship like you often see in many hotels. Had all the amenities."

"Quick checkin, clean rooms."

"The lady that checked me in was very nice and polite. Very helpful. The room was nice but needs to be updated. The carpets are old and have a mildew smell. But it was a very nice stay. I would have like to have breakfast at the hotel. There is a dinner on the same property. But the food on a scale of 1-10 was about a 2. Waitress was very nice. I ordered a Mystic Sunrise mocktail and was brought one that tasted like beer. When I asked she said it had champagne in it, and I reminded her that was supposed to be in mocktail so she took it away and returned with the correct one. But it definitely was beer.."

"The room was very clean, comfortable, and spacious. The staff was very professional and courteous. Would definitely recommend Best Western Hotel to family and friends."

"Room was clean . The bed was very comfortable. Would stay again."

"I had a clean, modern and well laid out room. The staff were all nice and accommodating and Amy was outstanding. "

"What a wonderful place. Rooms and service were exceptional. The front desk clerk was very helpful sharing her knowledge and recommendations on places to see and eat around mystic. The included continental breakfast was delivered to our room making the service even better. "

"Staff"

"Thevstaff was friendly and helpful."