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Mccloud Mercantile Hotel

2.5 star property
A charming mountain retreat where visitors can shop, enjoy spa treatments, and savor excellent meals without ever leaving the property grounds

Choose dates to view prices

The Mccloud Mercantile Hotel blends rustic charm with modern comforts in Mccloud. Guests can book a sports massage to soothe hiking-weary muscles, explore the garden in bloom, or savor local flavors at the three on-site restaurants.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
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About this property

Mccloud Mercantile Hotel

  • Property highlights
  • At Mccloud Mercantile Hotel, you can look forward to shopping on site, a coffee shop/cafe, and a garden. Treat yourself to a Swedish massage or other spa services. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and a fireplace in the lobby.
  • You'll also enjoy perks such as:
    • Free self parking
    • Coffee/tea in the lobby, smoke-free premises, and concierge services
    • A ballroom, an elevator, and a water dispenser
  • Room features
  • All guestrooms are individually furnished, and have comforts such as air conditioning, as well as amenities like free WiFi.
  • More conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • LCD TVs with cable channels
    • Heating and daily housekeeping

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Shasta Inn
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  • Parking included
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9.0 out of 10, Wonderful, 1,002 reviews
The price is P7,780
P8,869 total
includes taxes & fees
May 25 - May 26
Shasta Inn
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 8:30 AM - 5:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 15.0 per day

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Mccloud Mercantile Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mccloud Mercantile Hotel?

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM. Late check-in is available during limited hours.

What time is check-out at Mccloud Mercantile Hotel?

Check-out is at 11:00 AM.

Where is Mccloud Mercantile Hotel located?

Situated in McCloud, this hotel is 1.6 mi (2.6 km) from McCloud Golf Club and within 9 mi (15 km) of McCloud Falls - Upper Fall and Mt. Shasta Nordic Center. Mount Shasta Ski Park and Sacred Mountain Spa are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 90 out of 110 reviews
Rating 8 - Good. 13 out of 110 reviews
Rating 6 - Okay. 4 out of 110 reviews
Rating 4 - Poor. 0 out of 110 reviews
Rating 2 - Terrible. 3 out of 110 reviews

Reviews

Verified

6/10 Okay

Sherry

Liked: Staff & service
Quaint but a little too rustic for me.shower was difficult, wiring and extension cords seemed unsafe. I appreciate this is a very old hotel but I prefer something less musty. The staff was lovely and helpful.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are cute shops nearby, but they close early, so plan ahead. Ski area was easy to get to.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to snowmobile and the snow didn’t cooperate but we settled in to our sweet thoughtfully detailed room. We were told it was the smallest of the rooms but as a couple we enjoyed it and the Mountain View’s. We took advantage of the eateries downstairs loving the Butcher Block grill gotta try the steak sandwiches!! So good. Loved exploring the area and coming back to the common areas and a toasty fire. The history of this place is so cool and got to have a lovely conversation with the owner who was very friendly and welcoming. Would love to visit again and catch some snow next time. Thank you!
Evening light
Warm cozy common areas
Our room
Front of the mercantile
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
My favorite place to stay. I have stayed in just about every room. The rooms are meticulous, beds are comfortable, you can contact the staff if you need anything. The town of McCloud is just so charming.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

CARL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to stay. Our room was clean and beautifully decorated. They have great dining options close by.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, amenities, property conditions & facilities
Very warm and cozy welcome! All clean and neat.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
My room was very clean and cozy. Very quiet and comfortable. I slept well and peaceful.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restful stay in an historic building. Delicious breakfast. Greeted and bid goodbye by a helpful owner.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great historic stay the rooms are adorable…
Stayed 1 night in Aug 2023
Verified

8/10 Good

Gary

Liked: Cleanliness, staff & service
Small town, quaint, family owned. Has a rustic vibe. Quiet. Beautiful surrounding area.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here! So cute and quaint and the room was lovely. Will definitely come again!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the stay. Very friendly owners. Cute lovely rooms. Gorgeous area. I will stay there again.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how everything was old style but well kept clean and pretty. What I didn't like is that I happened to come when shops were closed but that has nothing to do with the hotel.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Dawn

Liked: Cleanliness, property conditions & facilities
Unique and historic property. Huge and spotless rooms, a breakfast credit valid at two great places, nice restaurant/bar on site. We stayed in the Arts & Crafts room and it was so charming and comfortable. The claw-foot tub was just what the doctor ordered after a full day of hiking. Great stay!
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

mimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sarah was amazingly helpful with local restaurants & place to visit etc.. Our hotel room ( Art & Craft) was Fantastic! Huge room with very tasteful interior & very comfortable bed! It was Best hotel experience! Thank you Sarah!
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorite place to stay. I have been staying here since the early 2000s and have stayed at least 10 times (if not more). The Inn is beautifully and meticulously restored keeping with the time-period of the building but adding modern conveniences such as excellent water pressure, comfortable beds, and many other amenities. The owners are so warm and welcoming. I recommend the Mercantile Inn to everyone I know.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5 Stars My husband and I recently had the pleasure of staying at this hotel, and we couldn't be more impressed! The location was perfect - quiet and clean, making it an ideal getaway from the hustle and bustle of daily life. Our room was truly amazing and beautifully decorated. We felt right at home! Downtown, we enjoyed some fantastic food at the local restaurants. Our waitress (unfortunately, I've forgotten her name) was incredibly helpful and attentive. However, two staff members truly made our stay exceptional: Darlene and Stacy. Darlene went above and beyond to ensure our stay was remarkable, and Stacy's coffee shop downstairs served up an amazing breakfast! We highly recommend this hotel to anyone looking for a relaxing and enjoyable getaway!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful old 1890's building in mountain town. Kitchen down the hall had hot drinks available. Surprised to find no hair dryer in the room. Should have packed mine. Nice toiletries in the bathroom. TV had no signal, but it may be due to the weather. Woke up to snow in the morning, so we left without trying the breakfast. Sign in the cafe listed $12 for hotel guests.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

RAYYAN

Liked: Cleanliness, property conditions & facilities
Great place
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
The cutest hotel! The owners were so friendly. The room was adorable and spacious. The community area was lovely to hang out in by the fireplace and visit with other guests and play games at night.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Judith

Liked: Cleanliness, property conditions & facilities
Most charming hotel ever. Friendly, clean and cozy!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Yolanda

Love this place. I have been coming here since they were open.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Ildiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place full if okd world charm restored to modern standards with taste .Owners and locals are a pleasure to get to know and be around. Most customers come back year after year. We love this place:)
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

blake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genuinely one of the coolest hotels I've ever stayed at!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean and so incredibly quaint! The atmosphere of the whole inn was perfect. Looking first to another stay!
Stayed 1 night in Aug 2025