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The Hermitage Hotel Mount Cook

4.5 star property
Luxury eco-certified hotel, walk to Mount Cook National Park

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for The Hermitage Hotel Mount Cook

Bar (on property)
Point of interest
Aerial view
Soundproofing, free WiFi, bed sheets, wheelchair access
2 restaurants, breakfast served
Reviews
8.4

Very good

Popular amenities

  • Parking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Restaurant
  • BarBarBar
  • HousekeepingHousekeepingHousekeeping
The price is P13,706
P15,762 total
includes taxes & fees
May 22 - May 23

Enjoy the neighborhood

Map
89 Terrace Road, Mount Cook National Park, Mount Cook, 7999
  • Popular LocationSir Edmund Hillary Alpine Centre1 min walk
  • Popular LocationAoraki / Mount Cook Visitor Center4 min walk
  • Popular LocationKea Point Walk18 min walk
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Room options

View all photos for Superior Twin Room, Mountain View

View from room

Superior Twin Room, Mountain View

8.9/10 Excellent

Highlights

Furnished balcony or patio
Soundproofed
Flat-screen TV
Private bathroom
Hydromassage showerhead
Hair dryer
Separate bathtub and shower
Coffee/tea maker
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Mount Cook

Located in Mount Cook, The Hermitage Hotel Mount Cook is in the mountains and in a national park. Travelers eager for a bit of culture can stop by Sir Edmund Hillary Alpine Centre, while those wishing to experience the area's natural beauty can explore Te Wahipounamu and Mount Cook National Park. Aoraki / Mount Cook Visitor Center and Red Tarns are two other places to visit that come recommended.
Visit our Mount Cook travel guideOpens in a new window

What's nearby

  • Sir Edmund Hillary Alpine Centre - 1 min walk
  • Mount Cook National Park - 1 min walk
  • Aoraki / Mount Cook Visitor Center - 4 min walk
  • Kea Point Walk - 18 min walk
  • Tasman Lake - 10 min drive

Restaurants

  • Old Mountaineers' Cafe, Bar and Restaurant - 4 min walk

About this property

The Hermitage Hotel Mount Cook

Luxury eco-certified hotel near Mount Cook National Park
Located close to Sir Edmund Hillary Alpine Centre and Aoraki / Mount Cook Visitor Center, The Hermitage Hotel Mount Cook provides a terrace, a coffee shop/cafe, and a garden. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to a playground and laundry facilities, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Bike rentals, a porter/bellhop, and a front-desk safe
  • Multilingual staff, coffee/tea in the lobby, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 164 rooms offer comforts such as free WiFi and sound-insulated walls.
More amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alpine Restaruant
  • Panorama Room
  • Sir Edmund Hillary Cafe
  • Snowline Bar

Things to do

  • Bicycle rentals
  • Hiking/biking trails
  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Low-height counter and sink
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator on request

More

  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 28.0 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: NZD 28.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

A car is required for transportation to and from this property

National rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Hotel property is rated 4 star plus and is displayed on this page as 4.5 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Hermitage Hotel Mount Cook
Hermitage Mount Cook
The Hermitage Mount Cook
The Hermitage Hotel Mount Cook Hotel
The Hermitage Hotel Mount Cook Mount Cook
The Hermitage Hotel Mount Cook Hotel Mount Cook

Frequently asked questions

Is The Hermitage Hotel Mount Cook pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Hermitage Hotel Mount Cook?

As of May 21, 2024, prices found for a 1-night stay for 2 adults at The Hermitage Hotel Mount Cook on May 22, 2024 start from P 13,706.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Hermitage Hotel Mount Cook?

Self parking is free at this property.

What time is check-in at The Hermitage Hotel Mount Cook?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at The Hermitage Hotel Mount Cook?

Check-out is at 10 AM.

Where is The Hermitage Hotel Mount Cook located?

Situated in a national park, this luxury hotel is steps from Te Wahipounamu, Sir Edmund Hillary Alpine Centre, and Mount Cook National Park. Aoraki / Mount Cook Visitor Center and Kea Point Walk are also within 1 mi (2 km).

The Hermitage Hotel Mount Cook Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 476 out of 1000 reviews" "
Rating 8 - Good. 337 out of 1000 reviews" "
Rating 6 - Okay. 119 out of 1000 reviews" "
Rating 4 - Poor. 41 out of 1000 reviews" "
Rating 2 - Terrible. 27 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Catalina

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Building is overpriced for what it is, same as the restaurants, they take seriously that they are the only facility in Mount cook and take advantage to rip people off, buffet dinner for guests still extra $79 which is ridiculous. The hotel is old and smells, the TV has 0 signal and it was impossible to watch anything which is bad considering there is nothing to do at night around the area. The place should at least have smart tvs. The bathrooms are small. For 3 people we paid $999 for 2 nights which for that price I would have expected so much more. I would definitely not stay again in this place Don’t let yourself fool by the pictures online, it’s nothing like that. Only positive part is staff was friendly and the view of the hotel was nice.
Stayed 2 nights in May 2024

8/10 Good

Sudhir, Herndon

Traveled with partner
Liked: Amenities
Great views but an ageing hotel
Stayed 1 night in May 2024

8/10 Good

Mei

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The two ladies at the reception were very nice and helpful. As it was raining hard, we could not go to the park, so they helped us to move into our room quickly. The hotel has two restaurants, both have more than two hours wait list. Both have set menus and fixed, high price. No a la carte. There is no room service available. So hotel guests are forced into captives of the restaurants.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Great hotel at Mt. Cook!
The location is perfect! The room is with great views! One can gaze stars right out of the building! The buffet dinner is high quality!
Stayed 1 night in Jan 2024

10/10 Excellent

Abbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location
Location was spectacular! Our room wasn’t ready when we arrived so we went for a hike. The room was pretty standard and the bathroom a little dated but the view made you forgot about all that. Not sure you would get a view like that anywhere in the world!
Stayed 1 night in Jan 2024

8/10 Good

Ravi

Liked: Cleanliness, staff & service
Our room was clean and in good condition. However, the common areas were worn out and not in good condition.
Stayed 1 night in Dec 2023

10/10 Excellent

kanchana

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Oct 2023

10/10 Excellent

yujing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Lim

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is ok.
Stayed 2 nights in Aug 2023

2/10 Terrible

Daniel

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We had a bad impression from the moment we met with reception. We checked in, greeted by a blunt staff member. As we entered the lobby where our room was located, it became immediately apparent the decor is dated, and in need of repair. The carpet was heavily stained, and it felt like a dirty, dark and dingy motor in, not a $500 per night hotel. The room we had had a nice view. It too was heavily dated. Rusty fittings on the toilet, a broken window in the hallway, and to top off our first impression a pamphlet on the bed welcoming our feedback was bent and tossed carelessly on the bed. A clear indication that management doesn't motivate their staff to take pride in the presentation of rooms. Come 430 pm we felt like having a wine and watching the sunset over the mountains on the balcony (best seat in the house) - however this is accessibile via the cafe that closes at 4pm... The bar area was nice for a wine in front of the window with the mountain view, though located on the ground floor. Come dinner, there is only 1 option. The buffet - $65pp. There were some elements of the buffet that were okay, however there were some concerning, unsafe food practices that was off putting. The beef sitting in a bay-maree that was cold, bbq pork ribs coming out "fresh" however being cold and chewy - these too in the bay-maree which should be keeping them at a safe temperature. A glass of wine costing minimum $15-$16 (the same whole bottles available from a supermarket for that price).
Stayed 1 night in Aug 2023