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"Everything about this hotel is superior The hotel is stunning. The food is excellent. Customer service is amazing. "

"Nice new hotel close to train station. Room was very nice. Only unfortunate thing was room is just above staff smoking area and the garbage. It was so hot in the room with no fans or AC but if window was open we choked on smoke. After midnight it was nicer and cooled room off. "

"Great stay"

"Very cozy. Breakfast included. Great location and views."

"We had a fantastic stay at Resort La Ginabelle. The location is excellent — just a short walk to restaurants, shops, and with a beautiful view of the Matterhorn. The complimentary shuttle to and from Zermatt station was a great convenience. The staff were consistently warm and helpful — from reception to housekeeping to the breakfast team. Housekeeping made sure our room was always spotless, especially while we were out. The buffet breakfast was delicious with a wide selection to start the day right. A lovely bonus was the kids’ room, which our toddler really enjoyed. It made our stay even more family-friendly. Would definitely recommend for anyone looking for a comfortable and welcoming base in Zermatt. "

"Seems to be family owned and operated. Everybody was very friendly and helpful."

"Although the hotel is dated and basic, it was really clean and in a great location. Check in was easy and we had a great time."

"Comfortable room, friendly staff, good breakfast. If you have large luggage, maybe a taxi will help. "

"Flexible check in time. Spacious attic suite. Friendly staff. "