"I got an upgrade to their 4 star resort Hotel Porta Cervino. It is brand new property and is really good. Great rooms with Balcony, coffee machine, accesible charging points."
"Nice location in the village. Good-size room with an older-looking bathroom. You have to go to the hotel next door to check-in where they only had one person doing the work for a few of us showing up at the same time. More illogically, they had three people at the desk the next morning for checking out. Good breakfast."
SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel
10/10 Excellent
"This property is amazing. It was, by far, the highlight of our trip traversing Switzerland. Alexandria at check in was amazing. She helped us to navigate and shift our itinerary due to closures. She was beyond kind. Our room, wow, AMAZING! We had a lovely little balcony with direct views of the Matterhorn. We were so very pleased. I highly recommend Schloss Zermatt. Best breakfast and afternoon snacks."