Hyatt Carmel Highlands, Overlooking Big Sur Coast

Photo gallery for Hyatt Carmel Highlands, Overlooking Big Sur Coast

Primary image
Beach nearby
Beach nearby
Outdoor pool
Outdoor pool

Overview of Hyatt Carmel Highlands, Overlooking Big Sur Coast

Hyatt Carmel Highlands, Overlooking Big Sur Coast

4.0 star property

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
120 Highland Dr, Carmel, CA, 93923

Explore the area

  • Popular LocationGibson Beach1 min drive
  • Popular LocationChina Cove11 min drive
  • AirportMonterey, CA (MRY-Monterey Peninsula)14 min drive
  • Popular LocationHidden Beach20 min drive

Choose dates to view prices

About this area

Carmel

Located in Carmel, Hyatt Carmel Highlands, Overlooking Big Sur Coast is in a state park and near the beach. Monterey Bay Aquarium is a popular attraction and the area's natural beauty can be seen at Carmel Beach and Monterey Bay. Dennis the Menace Park and North Fremont Street are also worth visiting. Spend some time exploring the area's activities, including whale-watching.

What's nearby

  • Point Lobos State Natural Reserve - 10 min walk
  • Gibson Beach - 1 min drive
  • Monastery Beach - 3 min drive
  • China Cove - 11 min drive
  • Hidden Beach - 20 min drive

Getting around

  • Monterey Station - 23 min drive
  • Monterey Peninsula Airport (MRY) - 14 min drive

About this property

Hyatt Carmel Highlands, Overlooking Big Sur Coast

4-star resort with free valet parking and fitness center
Along with an outdoor pool, this smoke-free resort has a restaurant and a fitness center. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a spa tub, and spa services.
Hyatt Carmel Highlands, Overlooking Big Sur Coast offers 142 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Each accommodation is individually furnished. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels and pay movies. Full-sized refrigerators/freezers and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Carmel resort provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.

Languages

Dutch, English, Filipino, Spanish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 15-35 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Pacific's Edge

Things to do

  • Fitness center
  • Outdoor pool
  • Spa services
  • Spa tub

Family friendly

  • DVD player
  • Free cribs/infant beds
  • Full-sized refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • DVD player
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 3 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 22.10 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Business center/computer access
  • Newspaper
  • Phone calls
  • Faxes
  • In-room safe
  • In-room coffee
  • Concierge service
  • Laundry facilities
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 15 and USD 35 per person (approximately)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Carmel Highlands
Carmel Highlands Hyatt
Carmel Hyatt
Carmel Hyatt Highlands
Hyatt Carmel
Hyatt Carmel Highlands Overlooking Big Sur Coast Hotel
Hyatt Highlands
Hyatt Highlands Carmel
Hyatt Highlands Hotel
Hyatt Highlands Hotel Carmel
Carmel Highland Inn
Highlands Hotel Hyatt Carmel
Hyatt Carmel Highlands Hotel Carmel
Hyatt Carmel Highlands Hotel
Hyatt Highlands Overlooking Big Sur Coast Hotel
Hyatt Carmel Highlands Overlooking Big Sur Coast Resort
Hyatt Highlands Overlooking Big Sur Coast
Hyatt Highlands Overlooking Big Sur Coast Resort
Hyatt Carmel Highlands
Hyatt Carmel Highlands, Overlooking Big Sur Coast Resort
Hyatt Carmel Highlands, Overlooking Big Sur Coast Carmel
Hyatt Carmel Highlands, Overlooking Big Sur Coast Resort Carmel

Frequently asked questions

Does Hyatt Carmel Highlands, Overlooking Big Sur Coast have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hyatt Carmel Highlands, Overlooking Big Sur Coast?

As of Aug 16, 2022, prices found for a 1-night stay for 2 adults at Hyatt Carmel Highlands, Overlooking Big Sur Coast on Aug 28, 2022 start from P 33,448.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Carmel Highlands, Overlooking Big Sur Coast pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hyatt Carmel Highlands, Overlooking Big Sur Coast?

Self parking and valet parking are free at this property.

What time is check-in at Hyatt Carmel Highlands, Overlooking Big Sur Coast?

Check-in is from 4 PM - 3 AM.

What time is check-out at Hyatt Carmel Highlands, Overlooking Big Sur Coast?

Check-out is at noon.

Where is Hyatt Carmel Highlands, Overlooking Big Sur Coast located?

Situated in a state park, this resort is within a 15-minute walk of Point Lobos State Natural Reserve and Gravity Garden. Point Lobos Ranch and Hidden Beach are also within 3 mi (5 km).

Can I cancel my reservation for free at Hyatt Carmel Highlands, Overlooking Big Sur Coast and receive a full refund?

Yes, Hyatt Carmel Highlands, Overlooking Big Sur Coast offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Carmel Highlands, Overlooking Big Sur Coast cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 288 out of 492 reviews
5 - Excellent 59%
Rating 4 - Good. 99 out of 492 reviews
4 - Good 20%
Rating 3 - Okay. 59 out of 492 reviews
3 - Okay 12%
Rating 2 - Poor. 30 out of 492 reviews
2 - Poor 6%
Rating 1 - Terrible. 16 out of 492 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4.0/5

Eco-friendliness

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with awe inspiring views
Stayed 3 nights in Aug 2022

2/5 Poor

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
For the price, this was a major let down. I should have been warned by all the other negative reviews. The property is in a major need of a renovation as their rooms and washrooms especially, are very dated. There is also a very strong, musky odour in the rooms. The parking was also quite far and confusing. We were offered help to bring our luggage from the car by the front, but instead just given instructions. What we had to do was to go through two sets of gates, roll our luggage through the pool area and out another gate, down a set of stairs, and into our room. The only positive of all of this is that I only spent one night there and had a much better time in Monterey.
Stayed 1 night in Aug 2022

4/5 Good

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has nice views and quiet. Good breakfast. Convenient to Big Sur and Carmel.
Stayed 1 night in Jul 2022

3/5 Okay

Traveled with family
Disliked: Property conditions & facilities
View was amazing. Rooms are not nice and stairs need to walk with luggage ( no elevator)
Stayed 1 night in Jun 2022

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Thanks!
Stayed 3 nights in Jun 2022