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Aparthotel

Paradise Resort Apartments

3.0 star property

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Paradise Resort Apartments overlooks the ocean, offering a peaceful retreat with thoughtful amenities. Relax in the spa tub, swim in the outdoor pool, or stroll through the garden. The 24-hour front desk arranges activities, while free in-room WiFi keeps everyone connected.

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Free WiFi
  • Air conditioning
  • Laundry
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Policies

Check-in

Check-in start time: noon; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Frequently asked questions

Does Paradise Resort Apartments have a pool?

Yes, this property has an outdoor pool.

Is Paradise Resort Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Paradise Resort Apartments?

Check-in start time: noon; Check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Paradise Resort Apartments?

Check-out is at 10 AM.

Where is Paradise Resort Apartments located?

Situated by the ocean, this aparthotel is within a 15-minute walk of Haller Park and City Mall. Nyali Beach and Wild Waters are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.0

Good

7.4

Cleanliness

8.0

Location

7.0

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 3 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 2 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

Reviews

Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ongelooflijk prijs/prestatie verhouding. Incredible value for money. For a third of a hotel night you get a complete apartment. Clean pool nice green garden and friendly staff. Lots of parking space in an attractive part of Mombasa near shopping center and restaurants.
Stayed 2 nights in Sep 2019
Verified

6/10 Okay

Per

Disliked: Cleanliness, staff & service
Var ikke fornøyd. Aircondition fungerte dårlig men fikset etter hvert. Det står t det er med frokost en de serverer ikke frokost. Dette har jeg betalt for. Wifi fungerte dårlig
Stayed 6 nights in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
I liked the fact that the place is quiet. They need to improve on room service, we had to chase for soaps, tissues, room cleaning, there was no microwave in the room. But the caretaker is very friendly and ready to help
Stayed 2 nights in Dec 2018
Verified

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Staff & service

Better places in the area

On arrival, we were able to access the property earlier than the stated check in time. But do note that not all units are as modern as the photos shown. We were in a room with an outdated bathroom. The original listing stated that breakfast was included, but we were informed this was inaccurate and nothing was done to recify the inaccuracy. Finally, I left a phone charger in the room and informed them not long after leaving that I could come back for it. But it was "not found".... There are better places to stay in the area. I wouldn't return to this property
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Genial

The place is simple, but quite, with very nice and good people
Stayed 12 nights in Apr 2018
Verified

6/10 Okay

Fredrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Besviken på bokningen som blivit fel.

Min bokning hade inte kommunicerats till mitt hotell, så det var fullbokat när jag kom fram. Jag fick boka nya hotell på plats och fick ett mycket dyrare boende än planerat med mycket extra arbete som följd. Brister i kommunikationen hade det varit för nio andra bokade till samma ställe och ägaren var helt uppgiven när jag kom till hotellet. Han var rädd att namnet dragits i smutsen, då deras agent aldrig talat om de bokningar som kommit in via Hotels.com vilken var en stor besvikelse!!!
Stayed 13 nights in Dec 2017
Verified

2/10 Terrible

Mark

Disliked: Staff & service

Reservation? What reservation?

Arrived about 10pm with a confirmed and paid-for Expedia reservation, including late check-in. No one there except pkg lot security. No booking. No room. Thanks for stranding me at night in a foreign country. Expedia now involved and the simple solution was to pay for my emergency alternative accommodation. So far-- crickets.....
Stayed 3 nights in Dec 2017
Verified

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great space with large patio/balcony serene and qu

I arrive to Paradise Resort after tiring flight and taxi drive. The check in was a little slow but when I received an unexpected penthouse flat with roof top patio and exceptional views of the ocean, it quick was quickly forgotten. Quiet and comfortable. 4 min walk to coffee shop, shopping and groceries. 15 min walk to beach. I enjoyed my stay and recommend Paradise Resort Apartments.
Stayed 3 nights in Sep 2017