Does Neptune Paradise Beach Resort & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Neptune Paradise Beach Resort & Spa?

As of Sep 28, 2025, prices found for a 1-night stay for 2 adults at Neptune Paradise Beach Resort & Spa on Oct 1, 2025 start from P 16,040.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Neptune Paradise Beach Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Neptune Paradise Beach Resort & Spa?

Self parking is free at this property.

What time is check-in at Neptune Paradise Beach Resort & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Neptune Paradise Beach Resort & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Neptune Paradise Beach Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Neptune Paradise Beach Resort & Spa?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions).

Where is Neptune Paradise Beach Resort & Spa located?

Nestled on the beach, this Galu Beach resort is within 3 mi (5 km) of Galu Kinondo Beach, Diani Beach, and Kaya Kinondo Sacred Forest. Colobus Conservation is 1.4 mi (2.2 km) away.

Neptune Paradise Beach Resort & Spa Reviews, Deals & Photos 2025

About the neighborhood

Located on the beach, Neptune Paradise Beach Resort & Spa is in Galu Beach, a neighborhood in Diani Beach. Diani Beach and Shimba Hills National Reserve reflect the area's natural beauty and area attractions include Colobus Conservation and Diani Snake Park. With windsurfing and fishing nearby, you'll find plenty of adventures in the water.

Visit our Diani Beach travel guide

View more Resorts in Mombasa

10/10 Excellent

Peter

Jun 12, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Amazing place to go to, facilities and the staff were amazing, the beach was beautiful during the day and night, comfortable accommodation and food was in abundance and the drinks, all in all 5* from me

Stayed 7 nights in Jun 2024

10/10 Excellent

Trizah

Apr 7, 2024

Stayed 3 nights in Apr 2024

10/10 Excellent

Andrea

Dec 28, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Dec 2023

8/10 Good

Ronny

Nov 12, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradis på Neptune

Dette var igjen et fantastisk opphold. Servicen var upåklagelig, renholdet var likeså. Maten var også bra. Ikke så bra som tidligere opphold, men tipper at når hotellene generelt i Kenya slutter å blø på grunn av Coronaen så blir det nok samme standard som tidligere. Gleder meg allerede til å komme tilbake.

Stayed 6 nights in Oct 2021

4/10 Poor

Verified traveler

Jun 26, 2019

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Beautiful looking. Clean pools. Friendly and welcoming staff. Amazing white sand beach. Aggressive monkeys. Appalling food hygiene - got ill on 2nd day. Left on 4th morning when I was well enough to travel. Hot food not actually hot. Orange juice watered down so it was a pale yellow colour. Flies everywhere in the food pavilion in and around the buffet. A lot of food not covered. Salads etc not kept in cool cabinet, just out in the open. Tablecloths filthy and not changed while we were there. Ridiculous pre booking required for pizzeria including ordering food 24 hours in advance.

Stayed 8 nights in Jun 2019

8/10 Good

Verified traveler

May 1, 2019

Stayed 5 nights in Apr 2019

6/10 Okay

Verified traveler

Mar 21, 2019

Liked: Staff & service

Stayed 4 nights in Mar 2019

8/10 Good

Juha

Jan 26, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jan 2019

10/10 Excellent

Hana, London

Sep 2, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neptune Paradise holidays

Stunning beach, great location, spacious and very clean room, nice and friendly staff, just perfect holidays. I also did 2 days Safari in Tsavo East and day trip to Mombasa town and Haller Park where you can feed giraffes.Marco Polo agency is just accross the road.

Stayed 6 nights in Aug 2018

8/10 Good

GREGOIRE

Aug 11, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon rapport qualité prix

Complexe sympa. Chambres moyennes mais bonne literie et au calme. Mention très bien à tout le staff restaurants et bars.

Stayed 10 nights in Aug 2018

10/10 Excellent

Verified traveler

Jul 30, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Diani beach is a gem

Amazing beach front ! white sands, clean and good food.

Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Jul 30, 2018

Liked: Staff & service

Disliked: Cleanliness

The setting is amazing. The hotel, itself, is okay. The food needs improvement as do the quality of the included drinks. The rooms are average. The staff is wonderful. Overall, I would recommend this place, but it's definitely not a 4 star place.

Stayed 6 nights in Jul 2018

8/10 Good

Chris, Zürich, Schweiz

Mar 22, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All inclusive Hotel am weissen Sandstrand

Die Hotelanlage ist gepflegt und liegt an einem weissen, breiten Sandstrand. Der Service ist für afrikansiche Verhältnisse effizient und auch äusserst herzlich und zuvorkommend. Wir hatten All Inclusive gebucht und das Essen war abwechslungsreich. Es gab für jeden Geschmack immer etwas, frische Gemüse, Salate und verschiedene Fleischsorten. Wir haben uns sehr wohl gefühlt und kommen gerne wieder!

Stayed 7 nights in Mar 2018

10/10 Excellent

Verified traveler

Feb 12, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous all-inclusive resort on pristine beach

Wonderful! Looking forward to staying at Neptune again.

Stayed 2 nights in Feb 2018

10/10 Excellent

Rebecca, Milano

Jan 7, 2018

Liked: Staff & service, property conditions & facilities, room comfort

Sentirsi a casa

abbiamo passato 6 bellissimi giorni in questo resort.Dal primo minuto ci siamo sentite a casa e coccolate.il personale è molto gentile e disponibile e l'animazione è super.tutto il giorno ci sono un sacco di attività divertenti e gli animatori ci hanno coinvolte con estrema gentilezza e professionalità.ci siamo divertite da subito e per tutta la vacanza facendo sempre cose diverse.ogni sera c'è uno spettacolo diverso.la camera era spaziosa e comodissima.i diversi bar e ristoranti danno la possibilità di avere in ogni momento quello che si desidera.la spa offre molti trattamenti ed è pulita e in una posizione strategica.la spiaggia è facilmente accessibile e molto sicura,sempre controllata.grazie a Happy John,Daniel,Ronnie,MK,Alibaba,Ken,Andy,Moses e tutti gli altri per la bellissima vacanza.

Stayed 5 nights in Dec 2017

10/10 Excellent

Marina , Milano

Dec 29, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax e armonia estetica sull'Oceano Indiano

Mio marito e io ci siamo trovati molto bene, una settimana a cavallo di Natale 2017. Eravamo stanchi e volevamo solo riposarci in un bel posto all inclusive tra la natura. Così è stato!

Stayed 7 nights in Dec 2017

10/10 Excellent

Marf, London

Dec 24, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome location and Excellent Service

I stayed at Neptune Paradise Hotel and Spa - I was very delighted with the service. The smiling and friendly staff made my stay at the hotel very pleasant. The range of activities available on site makes are fun and make the time fly by fast. I had a great time at the hotel and would definitely recommend it to all my friends and family. Thank you Staff of Neptune Hotel for making my holiday awesome.

Stayed 10 nights in Dec 2017

10/10 Excellent

lilu

Dec 22, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with beautiful grounds.

It was a very nice stay. Easy to get around and lots to do. We enjoyed the food and the whole ambience. I would definitely recommend.

Stayed 4 nights in Dec 2017

8/10 Good

Winnie, Nairobi

Aug 29, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel!

Beautiful hotel with clean white sand beach. The staff is very helpful and amazing. Beautiful ambience. I'm definitely coming back!

Stayed 2 nights in Aug 2017

8/10 Good

Kanti

Jul 24, 2017

Liked: Staff & service

Stayed 4 nights in Jul 2017

8/10 Good

Stephanie

Jun 6, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Empfehlenswert

Einziges Minus sind die nervigen Beach-Boys am Strand. Ansonsten eine wunderschöne Anlage mit tollem Service. Essen war nichts für Veganer und könnte auch ein bisschen abwechslungsreicher sein. Vor allem das Frühstück bot wenig Abwechslung. Wer jedoch Pancakes, Waffeln und Omelettes liebt, kommt hier auf seine Kosten.

Stayed 9 nights in May 2017

10/10 Excellent

Poppa Jones, Texas

Apr 30, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Texan's in Paradise

We stayed in the garden area in two upstairs rooms. Very clean and was comfortable with outside balcony. Basically just used the place for sleeping. If we didnt have anything planned for the day we spent time at the large pool with swim up bar. Douglas is a great guy and he took care of us while we were there. When the pool closes at 6 PM, we just headed over to the main bar and Gerald was the man of the hour. The Resort had entertainment at 9 PM every night that we were there and was awesome. All of the Resort staff was great to us and restaurants were very impressive. Buffet style with all kinds things to try. The resort can make arrangements for fishing, snorkeling, scuba diving, etc.

8/10 Good

Zak, London

Mar 12, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Grounds, excellent staff

The hotel was extremely welcoming and each staff member does their bit to make you feel welcome. The grounds are very pleasing and relaxing.

4/10 Poor

Karl, Dubai

Mar 7, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fell well below my expectation

-Overall I would not come back here again, I was not impressed Staff: Most of the staff in the restaurant were not attentive and were very slow in processing orders. The staff at the cooking station were not friendly. On the other hand, the security guards along the beach area were talkative to the point they would not leave us alone which I found to be very annoying when I travel so far away to relax, rather then to be constantly distrubed Food Quality: The food quality was utterly disappointing to such an extent that I would not feed it to my pet. The food has absolutely no taste whatsoever and needs drastic improvement Checking time: the checking time took way too long, approx 45 minutes Room design: the rooms need to be renovated and updated. Toilet did not flush properly

10/10 Excellent

Gregory

Jan 22, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem in gula beach

The location , the food, the servers, the beach!! Everything is incredible! This place is a gem! I want to go back !!

Neptune Paradise Beach Resort & Spa

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