Mombasa hotel rooms a the Accor Hotels

"Everything was so exceptional so clean, welcomg staff, amazing food and great drinks "

"Our stay at Serena Bay was absolutely outstanding from start to finish. The service was exceptional — truly a 10/10 experience thanks to the warm, attentive, and professional staff who made us feel welcome every single day. We stayed for 8 days in a beautiful room overlooking the beach, and waking up to that stunning view every morning was unforgettable. The food was fantastic across both restaurants — delicious, fresh, and beautifully presented. One of the highlights was the daily afternoon tea from 4–5 p.m., which offered a lovely selection of treats in a relaxing setting. The spa team was wonderful as well professional, friendly, and they created such a calm, peaceful atmosphere that made it easy to unwind completely. For families, the kids club was an absolute gem. Our 3-year-old daughter adored it and looked forward to going every day. The staff were incredibly caring, patient, and engaging, we could see how much they genuinely enjoyed spending time with the children. Overall, Serena Bay exceeded all our expectations. It’s the perfect place for both relaxation and family fun. We can’t recommend it highly enough and can’t wait to return!"

"Beautiful property with friendly monkeys"

"beautiful property"

"Amazing place to be. Fabulous views of the ocean, the rooms are cleaned daily and the staff are all amazing! Well done team."

"The staff are one of the biggest assets of this hotel. The are super friendly and helpful. We could not fault them."

"Bar well stocked, all frendly and helpful staff. Options of swimming pools..."

"Me and my wife loved the stay there. The rooms were cool after a long day in the sun, the beds were very comfortable and the staff were all very friendly. The food and bars on the resort are the best we’ve had at a hotel. "

"Lovely complex with friendly staff. Pools and gardens are lovely. Some nice restaurants nearby if you take a taxi. "