Verified review
2/10 Terrible
Harper
Nov 11, 2026
Disliked: Cleanliness, amenities, property conditions & facilities
I booked this place for 13 nights for a work trip. As I checked in, I realized the place was not what it seemed to look like in the pictures. It was pretty dirty, dark and smelled like someone's lunch was left in the microwave. The room I booked was also pretty dirty. The attention to detail was poor. There was a hair in my bed, and the floors were dirty enough that I never took my socks off. One of the TVs didn't work. The coffee pot was turned upside down. I ended up cancelling after the first night and found another hotel. The staff made me pay three nights worth of fees. I'm sure this hotel could be fine, but they need a new cleaning crew. I suggest the ownership walk through the rooms at some point to validate that their staff is doing their job. I felt like the ownership was trying to cut costs around every turn.
I don't like leaving poor reviews, but when you are paying thousands of dollars, they need to be aware of what they are getting into. I hope the ownership/management team sees this and takes it seriously. The attention to detail needs to be improved.
Stayed 14 nights in Oct 2026
