Mnasra Hotels

"Ras"

"I saw the negative reviews for this apartments but decided to give it a chance. The listing stated that it was 15 minutes walking distance to Hassan tower, this was not at all true, it was a fair distsnce walk from the tower. The room promised a hair dryer, there was none. The iron was burnt and rusty. The hot water became cold as soon as one person showered. And the icing on the cake was that the apartment was crawling with ants! There was an ant infestation!! Absolutely disgusting. I was travelling with my elderly mother and two small children. "

"Siamo arrivati e ci hanno detto che non c’erano camere e ci hanno lasciato di notte in mezzo alla strada senza pietà Staff maleducato e arrogante Posizione pessima e fa un po paura "

"Friendly staff and a clean room . Wonderful menu at the restaurant."

"Just perfect"

"Everyone was kind and helpful. You could see that this is a family enterprise and they made you feel at home."

"The rooms were nice and clean, beds were comfortable. Thank you for a great stay!"

"Please see other review for explanation of what was not good about hotel in general. But for this specific stay, the date was booked incorrectly. I immediately changed the reservation and informed Relax hotel of the situation via a phone call. Relax told me over the phone that I would be able to receive a refund if I spoke to reception about it in person at check in. But then they refused this upon checking in. Awful stay on top of everything else."