Verified
8/10 Good
Vite
Aug 30, 2020
Liked: Amenities, property conditions & facilities
Vite
Stayed 1 night in Aug 2020
Hotel Real de San Antonio
2.5 star property
Travelers find a peaceful retreat at Hotel Real de San Antonio, where garden surroundings create a natural gathering place for relaxation
Choose dates to view prices
Photo gallery for Hotel Real de San Antonio
Hotel Real de San Antonio, nestled in lush gardens, offers a genuine retreat. Guests can use barbecue grills, let kids enjoy the playground, or gather in the banquet hall. Free WiFi is available, and staff can help arrange local tours and tickets.
Reviews
7.87.8 out of 10
Good
Popular amenities
- Parking included
- Housekeeping
- 24/7 front desk
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About this property
Hotel Real de San Antonio
- Property highlights
- Hotel Real de San Antonio provides amenities like a garden and a playground. Stay connected with free WiFi in public areas.
- Additional perks include:
- Free self parking
- A banquet hall, tour/ticket assistance, and a 24-hour front desk
- Barbecue grills
- Extra amenities include:
- Bathrooms with showers and free toiletries
- 32-inch LED TVs with satellite channels
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Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 5:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MXN 120.0 per night
Cribs (infant beds) are not available
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash Breakage deposit: MXN 500 per stay
We have included all charges provided to us by the property.
Optional extras
- Rollaway bed fee: MXN 120.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
This property is professionally cleaned
We should mention
This property does not have elevators
Frequently asked questions
Is Hotel Real de San Antonio pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Real de San Antonio?
Check-in start time: 2 PM; Check-in end time: 5:00 PM.
What time is check-out at Hotel Real de San Antonio?
Check-out is at noon.
Where is Hotel Real de San Antonio located?
Situated in Mineral del Chico, this hotel is 0.5 mi (0.7 km) from El Chico National Park and within 9 mi (15 km) of University of Football and Sports Science and Monumental Clock of Pachuca. Independence Square and Mirador Pena del Cuervo are also within 9 mi (15 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.4
Location
7.2
Staff & service
7.4
Property conditions & facilities
Rating 10 - Excellent. 7 out of 28 reviews
10 - Excellent
7
Rating 8 - Good. 13 out of 28 reviews
8 - Good
13
Rating 6 - Okay. 5 out of 28 reviews
6 - Okay
5
Rating 4 - Poor. 2 out of 28 reviews
4 - Poor
2
Rating 2 - Terrible. 1 out of 28 reviews
2 - Terrible
1
Reviews
Verified
8/10 Good
Antonio
Aug 22, 2020
Liked: Cleanliness, room comfort
Una estancia que se puede repetir
Es un hotel para descanso, alejamiento del mundo moderno y de contacto con la naturaleza, a pesar de que hay televisión e internet.
Antonio
Stayed 2 nights in Aug 2020
Verified
10/10 Excellent
Rafael
Aug 3, 2020
Liked: Cleanliness, room comfort
Muy acogedor
Es un lugar excelente muy acogedor, muy cerca de mineral del chico, una vista hermosa.
Rafael
Stayed 1 night in Aug 2020
Verified
10/10 Excellent
Sandy
Mar 16, 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito, buen servicio. Lugar tranquilo y familiar
Sandy
Stayed 1 night in Mar 2020
Verified
10/10 Excellent
IRASEMA IVONNE
Dec 31, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito lugar y la atención excelente.
IRASEMA IVONNE
Stayed 4 nights in Dec 2019
Verified
6/10 Okay
elsi yolanda
Oct 28, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DIOS ESTÁ EN TODOS LADOS.
LA ATENCIÓN DE HOTEL, FUE EXCELENTE, PERO MI ESTANCIA NO ERA DE VACACIONES, ERA DE TRABAJO EN PACHUCA, POR LO QUE MI ESTANCIA FUE DIFÍCIL, PERO NO FUE CULPA DEL HOTEL NATURALMENTE, FUERON CIRCUNSTANCIAS, YO ACEPTE IR AUNQUE ESTUVIERA FUERA DEL ÁREA QUE NECESITABA, YA NO HABÍA CUPO EN HOTELES EN EL ÁREA QUE NECESITABA, QUE ERA PACHUCA, LO QUE SI ME LLAMO LA ATENCION ES QUE NO TIENE RESTAURANTE, PERO AMABLEMENTE ME LLEVARON UN TERMO CON CAFÉ POR PARTE DE LAS PERSONAS ENCARGADAS, PERSONAS SENCILLAS Y BUENAS, QUE ESTUVIERON PENDIENTES DE MI, POR CIERTO. YO VIAJE SOLA Y SOY ADULTO MAYOR, PERO ME SENTÍ PROTEGIDA POR ELLOS. (NO TOMÉ FOTOS PORQUE NO IBA DE VACACIONES, PERO EL LUGAR ES MUY BELLO.
elsi yolanda
Stayed 4 nights in Oct 2019
Verified
8/10 Good
ANDREA
Oct 22, 2019
Liked: Cleanliness, property conditions & facilities, room comfort
Buena opción de descanso
Todo estuvo muy bien, los espacios y distribución de la cabaña así como el área verde e infantil En buenas condiciones, la limpieza en general bien. La atención únicamente la necesaria para entregar llaves, lo único malo se encierra un poco de más el humo de la chimenea.
ANDREA
Stayed 1 night in Oct 2019
Verified
10/10 Excellent
Verified traveler
Oct 6, 2019
Liked: Cleanliness, amenities, property conditions & facilities
Que es la decoración es muy buena, un lugar muy limpio.
Muy buena atención!!!
Verified traveler
Stayed 1 night in Oct 2019
Verified
2/10 Terrible
Verified traveler
May 27, 2019
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Imposible descansar .... fiesta toda la noche y sin poder dormir , no había agua caliente y dejo de salir agua en la regadera , no recomendable
Verified traveler
Stayed 1 night in May 2019
Verified
10/10 Excellent
Verified traveler
May 20, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for R & R
Great place for resting and relaxing. There is a forest behind the chalets. The main bedroom is quite spacious, as is the loft. There is a well equipped kitchen.
Verified traveler
Stayed 1 night in May 2019
Verified
6/10 Okay
Diana Ángel
May 14, 2019
Disliked: Staff & service, property conditions & facilities
Poco recomendable
La habitación grande, pero la chimenea no servía, los utensilios de cocina muy limitados y el baño pequeño y caía muy poca agua de la regadera
Diana Ángel
Stayed 1 night in May 2019
Verified
4/10 Poor
Alejandro
May 6, 2019
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Discusting
Didn't got hot water, the people there dont's care about.
sewer makes all the room smells
Alejandro
Stayed 2 nights in May 2019
Verified
6/10 Okay
VICTOR EDUARDO
Apr 16, 2019
Disliked: Property conditions & facilities
Al ingresar tienes que buscar la recepción, no esta muy visible. Asigna el lugar no te dan especificaciones con lo que cuenta la habitación. No hay señal de Internet como lo menciona en la pagina, no llega a la habitación. No hicieron la habitación a pesar que se les informo, la estufa no encendía, hasta que tuvimos que abrir la llave del gas, se apago el calentador y tuvimos que prenderlo, solo tres canales de televisión.
VICTOR EDUARDO
Stayed 2 nights in Apr 2019
Verified
8/10 Good
Verified traveler
Mar 20, 2019
Liked: Cleanliness, property conditions & facilities, room comfort
Detalles
Bien en general, les hace falta un poco de atención en los detalles como lugares para toallas en el baño y toalla de manos. Solo se paga en efectivo y se tiene que hacer al llegar. No hay wifi en las habitaciones ni servicio de internet en la zona
Verified traveler
Stayed 2 nights in Mar 2019
Verified
4/10 Poor
Verified traveler
Mar 20, 2019
Liked: Cleanliness
Disliked: Staff & service, amenities
Las camas tienen sabanas calientitas y suficientes cobijas, cosa que se agradece pues hace mucho frió. No había toallas y hay que pelear por ellas, el personal de recepción es pésimo!
Verified traveler
Stayed 2 nights in Mar 2019
Verified
10/10 Excellent
joseeduardo
Feb 25, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente muy agradable lugar y muy buena antencion
joseeduardo
Stayed 1 night in Feb 2019
Verified
8/10 Good
ruth
Nov 11, 2018
Liked: Staff & service
Disliked: Cleanliness
Caro para el servicio que presta
El humo de la chimenea llenaba el cuarto, limpieza deficiente, el Wi-Fi no funciona en la habitación, tv con muy pocos canales
ruth
Stayed 2 nights in Nov 2018
Verified
6/10 Okay
Gabriel
Nov 5, 2018
Liked: Cleanliness
NO MUY CONFORTABLE
NO HAY INDICACIONES DE QUE TE APROXIMAS AL HOTEL, LA SEÑAL DE WI-FI ES POBRE, LA ENERGÍA ELÉCTRICA SE FUE TODA UNA TARDE
Gabriel
Stayed 2 nights in Nov 2018
Verified
8/10 Good
Claudia
Nov 5, 2018
El lugar es bonito, las cabañas estan limpias y tienen agua caliente. No hay señal solo en la recepcion. Los señores del servicio son atentos.
Claudia
Stayed 1 night in Nov 2018
Verified
8/10 Good
Verified traveler
Jul 16, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
agradable y tranquilo
Un lugar cómodo agradable limpio y con buena atención
Verified traveler
Stayed 1 night in Jul 2018
Verified
8/10 Good
Verified traveler
Jun 28, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El camino es complicado para llegar y en la descripción no lo dice. De ahí en fuera el hotel esta en buenas condiciones.
Verified traveler
Stayed 3 nights in Jun 2018
Verified
6/10 Okay
Daniela
Mar 31, 2018
Liked: Staff & service, property conditions & facilities, room comfort
Cabaña perfecta para pasar un fin de semana
Las cabañas están bien equipadas y cuidadas aunque la limpieza no es la mejor. Está cerca de Mineral del Chico (en coche) y de distintos parques para actividades.
Lo malo, solo aceptan efectivo y los calentadores de agua no funcionan al 100%
Daniela
Stayed 1 night in Mar 2018
Verified
8/10 Good
Verified traveler
Mar 14, 2018
Liked: Cleanliness, staff & service
Por el precio, el hotel es muy bueno
Un hotel agradable, construcción nueva. Pequeños detalles podrían mejorar las habitaciones. Un lugar para colgar ropa, toallas en los baños y un gancho para colgar tu ropa o las toallas. Por el precio es muy recomendable. El personal muy atento y amable.
Verified traveler
Stayed 2 nights in Mar 2018
Verified
8/10 Good
LAURA
Oct 25, 2021
LAURA
Stayed 1 night in Oct 2021
Verified
10/10 Excellent
Verified traveler
Nov 27, 2020
Verified traveler
Stayed 1 night in Nov 2020