Search Cottages in Mineola

"The. Path tub had some kind of sealant tape patching a hole. It was just very dated and needed some maintenance"

"Not as new as photos made it look - at all. This is an old motel. Also, not as large as pictures. Overall, pretty run down for the Best Western name. Not what I expected from Best Western - the reason I trusted it. More in line with an outdated Super 8. The only part I would give 5 star is the back lit vanity mirror which was spotless too. Tub had no traction and was super slick. Shower curtain was white and a little dingy. Bedding was white and looked old and dingy. The pillows on the king bed were about 12" square (2 per person). King beds need king pillows - or at least 4 standard minimum. These tiny pillows were crazy. Roll over, and you fall off the pillow. Door had an old rusted chain security lock. Carpet was blue and hid the dirt but had a dirty "feel" to it. No "do not disturb" sign. I noticed one person had put a home-made sticker on their door for that. Outside: 2-story "motel". Concrete cracked and stained. Everything needs a good pressure wash and things in general need an update that just paint won't fix. Paid $350 per night for a normally $80 room (about what its worth) because of special event weekend every month they jack up the prices. At check-in, although friendly, they said if you want more towels, etc. you have to come get them because "we are short staffed"."

"Could be a little more variety on the breakfast but the staff are amazing loved staying with them while I was taking care of my sister before she went home to be with Jesus Thank you to all the staff there "

"Best I can say is we'd stay here again when in the area"

"The room was clean and the air conditioner worked great!"

"I ran out of toiletries and front office clerk whom was not allowed by motel owner to leave the office by night brought me the necessary product. I’d like to commend this young man for going out of his way. Thank you sir. "

"The pool was not open it had sludge knee deep in the deep end, all of the ice machines and the vending machines were all boarded up the main office was full of trash and hotter than hayties"

"Breakfast was great.. We had to change rooms when we got there because we were on 3rd floor and something on roof wood come on really loud and stay on for 5 seconds and then go off for 5 seconds Very annoying . we moved to another room and had a dog next door that barked "

"Did not eat "