"Please beware and stay here only if you literally have NO other options or if there is a complete overhaul! This hotel is along the same corridor (White Bluff & Abercorn) as several other chains and appears on the site to be on par with the others in terms of ratings and price. But please, don't be fooled!!! We typically stay at the Fairfield Inn Midtown which is always clean and completely "on-point", but not this nightmare! Firstly, we needed a room with two beds and were put in an accessible room on the first floor. We would not have minded, but the tub chair in the roll-in shower was not at all clear and we felt sorry for those who needed to use it. The bathroom was filthy! There was literal black mold on the ceiling, the floor had clear ground-in filth and the corners had dirt and mold. What's worse, when we finally got to our room to sleep at about 10 PM there was a man using an extremely loud industrial vacuum on the carpet in the hallway- at 10 PM!!! To sum up this hotel is a dirty mess. The lobby is dated and appears unkempt. The room was flat-out nasty. It scares me to think about what was ground into the carpet! Fortunately, Expedia was amazing and got our second night credited back and we were free to leave int he morning! Please take my word, the pics. online are very deceiving. Horrible hotel very close to many other great choices, avoid at all costs!"
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