"The staff is very helpful. The hotel is centrally located in Times Square. The room is small but was very clean. The maid service came every other day to make the beds, provide new towels and sundries. We liked everything about tge place except the elevators. They were initially difficult to figure out as there is a particular elevator and you dont know which one will be taking you to your floor.It isnt anything we've ever seen before but after awhile we got the hang of it. This causes alot of confusion and crowds can grow large as people try to figure out how to use this new system. Also breakfast was quite good but get there early! Tables are quickly taken and seating can be a problem."