The Westin Santa Fe, Mexico City

Choose dates to view prices

Luxury
4.5 star property
9.2

Wonderful

Luxury hotel near Paseo de la Reforma

At The Westin Santa Fe, Mexico City, you can look forward to a rooftop terrace, a garden, and dry cleaning/laundry services. Indulge in a massage, a facial, and a body treatment at Heavenly Spa, the onsite spa. Be sure to enjoy a meal at the 6 on-site restaurants, including breakfast, lunch, and dinner. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a bar and a 24-hour gym.

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
The current price is P9,823
P11,738 total
includes taxes & fees
Oct 2 - Oct 3

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a TV.

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(40 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Deluxe Room, 2 Double Beds

9.0 out of 10
Wonderful
(22 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Valley View

A hotel room with a large bed, a desk, a chair, and a TV.

Premium Suite, 1 King Bed, Valley View

7.0 out of 10
Good
(4 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner

A hotel room with a large bed, a desk with a chair, a TV, and large windows offering a city view.

Junior Suite, 1 King Bed, Corner

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Valley View

A hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Deluxe Room, 1 King Bed, Valley View

9.0 out of 10
Wonderful
(2 reviews)
  • Valley view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Valley View

A modern hotel room with a large TV on a wooden stand, a bed, and a view of a cityscape and mountains through large windows.

Club Suite, 1 King Bed, Valley View

  • City view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Double Bed, Valley View

A hotel room with two beds, a desk with a TV, and a large window with curtains.

Presidential Suite, 1 Double Bed, Valley View

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed

Room

  • Sleeps 3

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Deluxe Room, 1 King Bed

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a TV.

Deluxe Room, 1 King Bed

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

A hotel room with a large bed, a sofa, a desk with a chair, a TV mounted on the wall, and a view of the city through large windows.

Deluxe Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • Canal view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a TV.

Deluxe Room, 1 King Bed

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room

  • Sleeps 3

Room

  • Sleeps 3
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About the neighborhood

Located in Santa Fe neighborhood, The Westin Santa Fe, Mexico City is connected to a shopping center. Paseo de la Reforma and Paseo Interlomas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chapultepec Park and Alameda Central. Check out an event or a game at Autódromo Hermanos Rodríguez, and consider making time for Palacio de Bellas Artes, a top attraction not to be missed. Visit our Mexico City travel guide
Map
Javier Barros Sierra 540, Lomas Santa Fe, Mexico City, 01219

What's nearby

  • A cityscape with modern high-rise buildings, a green park area, and a complex road network.
    Parque La Mexicana
    17 min walk - 1.5 km
  • Samara Shops
    3 min walk - 0.3 km
  • Tecnologico de Monterrey - Santa Fe
    10 min walk - 0.9 km
  • Expo Santa Fe Mexico
    10 min walk - 0.9 km
  • Santa Fe Center Mall
    2 min drive - 1.2 km

Getting around

  • Santa Fé Station
    4 min drive
  • Mexico City Fortuna Station
    20 min drive
  • Benito Juarez International Airport (MEX)
    51 min drive

Restaurants

  • Vapiano
    3 min walk
  • Loma Linda
    3 min walk
  • Cascabel
    14 min walk
  • Don Capitán
    1 min walk
  • Central Central
    1 min walk

About this property

The Westin Santa Fe, Mexico City

  • Luxury hotel near Paseo de la Reforma
  • At The Westin Santa Fe, Mexico City, you can look forward to a rooftop terrace, a garden, and dry cleaning/laundry services. Indulge in a massage, a facial, and a body treatment at Heavenly Spa, the onsite spa. Be sure to enjoy a meal at the 6 on-site restaurants, including breakfast, lunch, and dinner. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with a bar and a 24-hour gym.
  • You'll also enjoy perks such as:
    • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • Massage treatment rooms, multilingual staff, and a ballroom
    • Concierge services, a 24-hour front desk, and free newspapers
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 259 individually furnished rooms include comforts such as 24-hour room service and premium bedding, as well as perks like heated floors and laptop-compatible safes.
  • More conveniences in all rooms include:
    • Free infant beds and free extra beds
    • Recycling and LED light bulbs
    • Bathrooms with showers and free toiletries
    • 32-inch HDTVs with Netflix, streaming services, and cable channels
    • Wardrobes/closets, heated floors, and separate dining areas

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Secured, covered self parking on site (MXN 140 per night)
  • Secured, covered valet parking on site (MXN 140 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:30 AM for a fee: MXN 660 for adults and MXN 330 for children
  • 6 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Market Kitchen

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Steam room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,100 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (24 inch wide door)
  • Height-adjustable showerhead
  • Portable bathtub seat
  • Smooth flooring in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 2010
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: MXN 1800

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per pet, per stay, plus a one-time cleaning fee of MXN 1000 and a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 660 for adults and MXN 330 for children
  • Airport shuttle fee: MXN 3180.60 per vehicle (roundtrip, maximum occupancy 2)
  • Covered self parking fee: MXN 140 per night
  • Covered valet parking fee: MXN 140 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per pet, per stay plus MXN 1000 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: MXN 1800

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is The Westin Santa Fe, Mexico City pet-friendly?

Yes, pets are allowed at this property. There's a deposit of MXN 1000 per stay and a fee of MXN 1000 per pet, per stay. A cleaning fee of MXN 1000 also applies. Service animals are exempt from fees.

How much does it cost to stay at The Westin Santa Fe, Mexico City?

As of Sep 22, 2026, prices found for a 1-night stay for 2 adults at The Westin Santa Fe, Mexico City on Oct 2, 2026 start from P9,823, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for MXN 140 per night. Valet parking is available for MXN 140 per night.

What time is check-in at The Westin Santa Fe, Mexico City?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Westin Santa Fe, Mexico City?

Check-out is at noon. Late check-out is available for MXN 1800.

Does The Westin Santa Fe, Mexico City provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 3180.60 per vehicle applies.

Where is The Westin Santa Fe, Mexico City located?

Located in Santa Fe, this luxury hotel is within a 10-minute walk of Samara Shops and Expo Santa Fe Mexico. Tecnologico de Monterrey - Santa Fe and Parque La Mexicana are also within 1 mi (2 km). Santa Fé Station is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Westin Santa Fe, Mexico City Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 711 out of 1001 reviews
Rating 8 - Good. 173 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 33 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

Reviews

Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness
An hotel that’s aging, the staff is really excellent
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Extremely friendly and competent staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the staff. Great restaurant.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was excelent, had an excelent stay.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here, very safe and comfortable
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lots of restaurants walking distance
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kind of hotel, staff is very kind and helpful..
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked there’s many options to eat around. The hotel is clean and excellent service.
Stayed 2 nights in Feb 2024
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Courteous staff and good breakfast, especially enjoyed the Mexican treats. Nearby restaurants were also delicious. The hotel itself needs improvement. Our AC did not work despite it being quite loud. We did not have a restful night during our stay due to hot room.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Modern and comfortable property with superb service standards
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Excellent hotel. Friendly. Very clean.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, well run hotel. Great attention to detail
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin Santa Fe offers an exceptional experience with its outstanding service. The staff is incredibly attentive and friendly, ensuring a comfortable and welcoming stay. The facilities are top-notch, from the clean and well-appointed rooms to the delicious dining options. The hotel's convenient location in Santa Fe makes it an ideal choice for both business and leisure travelers. Overall, the Westin Santa Fe excels in providing a memorable and pleasant stay with its exemplary service
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good, staff kind and helpful. Restaurants are very good cuality.. one item just to comment , your bar is very overpriced on Scotch and liquor,, For Example in every bar and restaurants Chivas 12 price is doubled in price …450.00 for one shot and in every bar in the area costs 200.00 to 2.200.. and so on..
Stayed 6 nights in Sep 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

It is very expensive for what they offer.

Common use facilities such as the restaurants, spa, meeting rooms are in perfect conditions. The problem is having to pay more than $550 USD per night to stay at the Westin Santa Fe. They no longer have bell boys, each guest is responsible for their own suitcases and figuring out how to get to the room. I booked the option with 'view of the hill' and they gave me one with a grotesque view of Banobras. In the closet they leave you only put one hanger, and they no longer have a clothes iron. They also no longer provide bathrobes or slippers. Internet is included, but it is useless, the Guests network connects at 1 or 2 Kbps, so I had to use my own mobile data to be able to work. I urge to consider options like the Holiday Inn or other hotels which offer better features in the rooms. When I went to share my comments at the front desk, they told me that they are still recovering from the pandemic, which, 4 years later, is just an excuse.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service, specially at the SK!!!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in an excellent location. Convenient, Restaurant and activities around within a safe environment !
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was great.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel; spectacular guest service ♥️
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfecttttttttttttttttttt
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place, we love it.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 9 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pricy but worth every penny
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Good hotel for business trip
Stayed 3 nights in Nov 2025