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Sheraton Maria Isabel Mexico City Reforma

4.0 star property
A tranquil retreat in Mexico City's vibrant center where travelers can enjoy spa treatments, relax by the outdoor pool, and recharge between adventures

Choose dates to view prices

Sheraton Mexico City Maria Isabel Hotel offers a break from urban exploration. Guests value the helpful staff, grocery store, and on-site shopping. The garden is peaceful, and the sauna, steam room, massage services, and 24-hour health club offer relaxation.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Air conditioning
The current price is P13,303
P15,898 total
includes taxes & fees
May 30 - May 31

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About this property

Sheraton Maria Isabel Mexico City Reforma

  • Upscale hotel near U.S. Embassy
  • Located close to Angel of Independence Monument and British Embassy, Sheraton Maria Isabel Mexico City Reforma provides a grocery/convenience store, a terrace, and shopping on site. For some rest and relaxation, visit the sauna or steam room, and indulge in a facial, a massage, or a body treatment. Fitness classes are offered at the 24-hour health club; the property also has a coffee shop/cafe, a garden, and a hair salon. In-room WiFi (surcharge) is available to all guests, along with dry cleaning/laundry services and a bar.
  • Additional perks include:
    • An outdoor pool
    • Buffet breakfast (surcharge), tennis courts, and valet parking (surcharge)
    • A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
    • Luggage storage, ATM/banking services, and a water dispenser
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 756 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and safes. Guest reviews speak positively of the clean rooms at the property.
  • Extra amenities include:
    • Hypo-allergenic bedding and free cribs/infant beds
    • Bathrooms with eco-friendly toiletries and showers
    • 32-inch flat-screen TVs with premium channels
    • Recycling, coffee/tea makers, and daily housekeeping

Awards and affiliations

  • Eco-Certified Property
  • This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 100 per pet, per stay, plus a one-time cleaning fee of MXN 1300
Service animals are welcome, and are exempt from fees
1 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 460 for adults and MXN 230 for children
  • Fee for in-room wireless internet: MXN 199 per night (rates may vary)
  • Fee for wireless internet in public areas: MXN 199 per night (rates may vary)
  • Airport shuttle fee: MXN 1242.00 per vehicle (one-way, maximum occupancy 3)
  • Valet parking fee: MXN 200 per day
  • Pet fee: MXN 100 per pet, per stay plus MXN 1300 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sheraton Maria Isabel Mexico City Reforma have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Sheraton Maria Isabel Mexico City Reforma?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Sheraton Maria Isabel Mexico City Reforma on May 30, 2026 start from P13,303, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Maria Isabel Mexico City Reforma pet-friendly?

Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 40 lbs per pet. There's a fee of MXN 100 per pet, per stay. A cleaning fee of MXN 1300 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Valet parking is available for MXN 200 per day.

What time is check-in at Sheraton Maria Isabel Mexico City Reforma?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Sheraton Maria Isabel Mexico City Reforma?

Check-out is at noon. Late check-out is available for a fee.

Does Sheraton Maria Isabel Mexico City Reforma provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 1242.00 per vehicle applies.

Where is Sheraton Maria Isabel Mexico City Reforma located?

Located in Reforma, this hotel is steps from U.S. Embassy and Angel of Independence Monument. British Embassy and Diana the Huntress Fountain are also within 10 minutes. Insurgentes Station is 12 minutes by foot and Sevilla Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 1706 out of 2324 reviews
Rating 8 - Good. 341 out of 2324 reviews
Rating 6 - Okay. 152 out of 2324 reviews
Rating 4 - Poor. 56 out of 2324 reviews
Rating 2 - Terrible. 69 out of 2324 reviews

Reviews

Verified

10/10 Excellent

Romana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice classic hotel with great service and amenities. Everyone was super nice and helpful, and we slept great! Central location and great for walking everywhere.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Rolando Gallart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super neat and luxurious without breaking the bank
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jimena

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, great location, great amenities
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff and food was great.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ligia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and location!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as always clean , neat and organized, and most importantly the locations is super convenient, I will stay here again
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marianela

Clean room , nice staff, excellent location
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kwari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great spot. The room was nice. The staff was very helpful and the ride to and from the airport was not bad
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities
The staff was great, beautiful and nice location. The carpet in the room needed to be updated, the window treatments needed to be updated. The lobby and bar are very nice, great view. There is an OXO that is convenient. Many good restaurants near the property.
Stayed 8 nights in Apr 2026
Verified

8/10 Good

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and nice staff. Great location!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Excellent, very clean lobby and room experience, very courteous staff
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place, with Great People
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Muneshwarie

Liked: Cleanliness, staff & service
Wonderful staff, they made the trip great. They gave recommendations on places to visit, always friendly and helpful
Stayed 14 nights in Dec 2025
Verified

10/10 Excellent

Naga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, awesome staff
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, breakfast waiters always very friendly great service, every staff member always very polite
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, property conditions & facilities
Staff excellent clean rooms
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel. Convenient location and close to many places.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities
Good clean room. Friendly staff.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Autumn

Liked: Cleanliness, amenities, property conditions & facilities
Best service ive ever had. The staff was so friendly and the hotel was clean and smelled so good. 10/10
My waiter was amazing, and the mixed drinks were so tasty
Beautiful mural with history and culture
Restaurant/ bar
Piano bar
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Philippe

Liked: Cleanliness, staff & service, amenities
Was good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Luis

Everything was amazing service room nas location was excellent. Only thing was the lady at the door was
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the costumer service. Great breakfast
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Eve

Liked: Cleanliness, staff & service
Great stay. Room was good, housecleaning was very good, location was good. Buffet was great. They made my daughter a separate omelet in the kitchen to accommodate her gluten allergy.
Stayed 7 nights in Dec 2025