Hilton Mexico City Santa Fe

Property class: 4.5

Choose dates to view prices

Reviews

9.2 out of 10
Wonderful
Located close to Samara Shops and Tecnologico de Monterrey - Santa Fe, Hilton Mexico City Santa Fe provides a poolside bar, a free grocery shopping service, and a free daily manager's reception. The on-site international cuisine restaurant, Madera, offers breakfast, brunch, lunch, dinner, and garden views. In addition to a rooftop terrace and a shopping mall on site, guests can connect to free WiFi in public areas, with speed of 25+ Mbps.
The current price is P9,438
P11,278 total
includes taxes & fees
Oct 24 - Oct 25

Popular amenities

  • Pet friendly
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for 1 King Bed Executive Floor

A reception desk with a computer monitor, a lamp, and a shelf with various decorative items.

1 King Bed Executive Floor

  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed

A hotel room with a large bed, a TV, a nightstand with a phone, and a view of the city at night.

1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with a city view.

2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

A hotel room with a wooden desk, a chair, a sofa, and a bed.

Room, 1 King Bed

9.6 out of 10
Exceptional
(28 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

A hotel room with two beds, a desk with a chair, a TV, and a large window with curtains.

Room, 2 Double Beds

9.6 out of 10
Exceptional
(41 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

A hotel room with a wooden desk, a chair, a sofa, and a bed.

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

A hotel room with two beds, a desk with a chair, a TV, and a large window with curtains.

Executive Room, 2 Double Beds

  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a bed, a sofa, a desk, and a decorative wall panel.

Junior Suite, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (1 King bed)

A modern hotel room with a large bed, a desk with a lamp, a chair, and a decorative wall panel.

Suite, 1 Bedroom (1 King bed)

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

A hotel room with a large bed, a nightstand with a phone, a wall-mounted lamp, and a city view.

Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Santa Fe neighborhood, Hilton Mexico City Santa Fe is connected to a shopping center. Samara Shops and Arcos Bosques are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Parque La Mexicana. Don't miss out on a visit to KidZania Santa Fe. Visit our Mexico City travel guide
Map
Antonio Dovali Jaime No. 70, Mexico City, 1219

What's nearby

  • A cityscape with modern high-rise buildings, a green park area, and a complex road network.
    Parque La Mexicana
    19 min walk - 1.6 km
  • Samara Shops
    1 min walk - 0.0 km
  • Expo Santa Fe Mexico
    10 min walk - 0.9 km
  • Tecnologico de Monterrey - Santa Fe
    15 min walk - 1.3 km
  • Santa Fe Center Mall
    19 min walk - 1.6 km

Getting around

  • Santa Fé Station
    17 min walk
  • Mexico City Fortuna Station
    20 min drive
  • Benito Juarez International Airport (MEX)
    51 min drive

Restaurants

  • Starbucks
    1 min walk
  • La Imperial
    2 min walk
  • Vapiano
    2 min walk
  • Loma Linda
    3 min walk
  • El Cielo Bar Hotel Hilton
    1 min walk

About this property

Hilton Mexico City Santa Fe

  • Luxury hotel near Samara Shops
  • Located close to Tecnologico de Monterrey - Santa Fe and KidZania Santa Fe, Hilton Mexico City Santa Fe provides a poolside bar, a free grocery shopping service, and a free daily manager's reception. The on-site international cuisine restaurant, Madera, offers breakfast, brunch, lunch, dinner, and garden views. Stay connected with free WiFi in public areas, with speed of 25+ Mbps, and guests can find other amenities such as a rooftop terrace and a shopping mall on site.
  • Other perks include:
    • An outdoor pool along with sun loungers
    • Breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • An electric car charging station, express check-out, and express check-in
    • A 24-hour front desk, a banquet hall, and a TV in the lobby
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 260 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like safes and WiFi.
  • Other amenities include:
    • Bathrooms with rainfall showers and free toiletries
    • 50-inch LED TVs with cable channels
    • Microwaves, cookware/dishes/utensils, and free infant beds

Similar properties

A spacious lobby with a high ceiling, a large vertical garden, and a modern staircase.
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  • Spa
  • Pet friendly
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The price is P5,899
P7,049 total
includes taxes & fees
Oct 10 - Oct 11
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Self parking on site (MXN 150 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: MXN 415 for adults and MXN 208 for children
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Madera

Things to do

  • Gym
  • Outdoor pool
  • Shopping mall
  • Stereo
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7,363 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2014
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Microwave
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 900 per pet, per stay (maximum MXN 900 per stay), plus a deposit of MXN 2000 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for to-go breakfast: approximately MXN 415 for adults and MXN 208 for children
  • Airport shuttle fee: MXN 2100 per vehicle (roundtrip, maximum occupancy 4)
  • Self parking fee: MXN 150 per day
  • Pet deposit: MXN 2000 per day
  • Pet fee: MXN 900 per pet, per stay (maximum MXN 900 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Mexico City Santa Fe have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hilton Mexico City Santa Fe?

As of Oct 4, 2026, prices found for a 1-night stay for 2 adults at Hilton Mexico City Santa Fe on Oct 24, 2026 start from P9,438, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Mexico City Santa Fe pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 75 lbs per pet. There's a deposit of MXN 2000 per day and a fee of MXN 900 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for MXN 150 per day.

What time is check-in at Hilton Mexico City Santa Fe?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

What time is check-out at Hilton Mexico City Santa Fe?

Check-out is at noon.

Does Hilton Mexico City Santa Fe provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 2100 per vehicle applies.

Where is Hilton Mexico City Santa Fe located?

Located in Santa Fe, this luxury hotel is within 1 mi (2 km) of Samara Shops, Parque La Mexicana, and KidZania Santa Fe. Tecnologico de Monterrey - Santa Fe and Teatro Zentrika are also within 2 mi (3 km). Santa Fé Station is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Mexico City Santa Fe Reviews

9.2

Wonderful

9.6

Cleanliness

10

Location

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 746 out of 1002 reviews
Rating 8 - Good. 138 out of 1002 reviews
Rating 6 - Okay. 61 out of 1002 reviews
Rating 4 - Poor. 30 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay at hotel, staff were so awesome and friendly and it was a pleasure !!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lacation is great , the staff are extremely helpful and professional , the manager is the most professional , and helpful staff I’ve ever had
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Cleaning staff was very nice and did a great job on our room
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe Hotel.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. Additionally, we loved how conveniently it was located to a variety of shops.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great price point for such an updated and modern hotel. Rooftop pool was beautiful and room service was quick.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, great location.
Stayed 5 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,onsite restaurants..pool.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice, clean and friendly staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, and the hotel is nice. I think the bedding is too warm.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was good.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, hotel was clean, excellent customer service, 24 hour room service, overall excellent.
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Facilities were impecable and location ideal.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
The room was very comfortable. The service of the staff was great. The room was clean and in good conditions
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! The staff was great, very helpful, inviting... the hotel was clean and had everything you needed at your fingers. Showers were very spacious and gorgeous. GREAT STAY!
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great service from Giovanni in the front desk so welcoming and friendly respectful best expierence ever
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Property was beautiful the staff are unique they are very attentive very polite they'll help you in any way they can they usually go out of their own way to help you rooms clean beautiful perfect location close to La Mexicana Park shopping mall restaurants it does has it all.
Stayed 9 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and very clean
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exemplary staff that was attentive and gracious. The property is immaculate, easy to navigate transportation to sights throughout CDMX and very convenient to have small grocery store attached in the shopping center -
Stayed 5 nights in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, quiet, good location I do not understand why they do not offer servibar in rooms.
Stayed 2 nights in Feb 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The room was not as pleasant as I expected. The TV did not have internet according to the front desk, the whole hotel did not have one tv. And the fridge, it was not a fridge. It had a card stating that. The cleaning staff, Sophia was excellent. Thanks, Gina
Stayed 3 nights in Jan 2026
Verified review

4/10 Poor

Liked: Property conditions & facilities
Disliked: Amenities
Room was in good condition, however the tv could not connect to Internet, wifi, Netflix, nothing. But the main thing was the fact that the hotel's main amenities (the pool) was unsanitary to enter since there was a very sexual type of party upstairs and the front desk did not notify this at all.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, very clean and connected to a mall which is very convenient. Most of the staff was wonderful except for the lady that was at the time of our check in. She did not tell us anything about the hotel, except for our room numbers and wifi info. Nothing else. We didn’t know about breakfast, pool, dining options etc.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Staff in this hotel everyone was wonderful and friendly! The lady at the front desk Yoku was extremely helpful. I used the restaurant for breakfast and lunch and room service. I truly enjoy the property and definitely I will come back 🙏
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 12 nights in May 2026