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Hilton Mexico City Reforma

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Luxury
4.5 star property
9.4

Exceptional

Downtown sanctuary with heated pool

Soaring above Mexico City, the hotel's indoor/outdoor pool complex offers a tranquil retreat from bustling streets. The full-service spa awaits after exploring. Three distinct restaurants serve exceptional cuisine with panoramic city views creating an unforgettable backdrop.

Popular amenities

  • Hot tub
  • Pet friendly
  • Air conditioning
The current price is P12,066
P14,418 total
includes taxes & fees
May 29 - May 30

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
For rates including breakfast, it is offered daily for up to 2 adults and 2 children under 5 years old. A breakfast surcharge applies for children ages 5 and above dining in the hotel restaurant.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1085 per pet, per stay, plus a deposit of MXN 5000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 55 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 600.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 399 for adults and MXN 205 for children
  • Fee for in-room wireless internet: MXN 180 per night (rates may vary)
  • Fee for in-room wired internet: MXN 180 per night (rates may vary)
  • Self parking fee: MXN 220 per day
  • Valet parking fee: MXN 220 per day
  • Pet deposit: MXN 5000 per stay
  • Pet fee: MXN 1085 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MXN 600.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Mexico City Reforma have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Hilton Mexico City Reforma?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Hilton Mexico City Reforma on May 29, 2026 start from P12,066, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Mexico City Reforma pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 55 lbs per pet. There's a deposit of MXN 5000 per stay and a fee of MXN 1085 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for MXN 220 per day. Valet parking is available for MXN 220 per day.

What time is check-in at Hilton Mexico City Reforma?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hilton Mexico City Reforma?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hilton Mexico City Reforma located?

Located in Reforma, this luxury hotel is within a 10-minute walk of Alameda Central and Palacio de Bellas Artes. Paseo de la Reforma and Monument to the Revolution are also within 15 minutes. Hidalgo Station is 5 minutes by foot and Juarez Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 913 out of 1147 reviews
Rating 8 - Good. 155 out of 1147 reviews
Rating 6 - Okay. 42 out of 1147 reviews
Rating 4 - Poor. 15 out of 1147 reviews
Rating 2 - Terrible. 22 out of 1147 reviews

Reviews

Verified

10/10 Excellent

Glendys

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, clean rooms
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Darice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Walking distance to shopping stores, food, el zocalo palacio de Bellas artes and more!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness
Staff was very nice !
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. Staff very friendly and helpful.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Carlos Bravo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Hilton was a great experience. The staff was great. The service was one of a kind. Thank you for making our stay wonderful.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great as usual. It's great to see so many familiar friendly faces. We love staying at this location.
Stayed 7 nights in Mar 2026
Verified

6/10 Okay

Mahmoud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor pool was closed . Other than that the property was clean and well maintained
Stayed 5 nights in May 2026
Verified

10/10 Excellent

sandra

Liked: Cleanliness, amenities, property conditions & facilities
The staff was attentive and the location was central to key spots.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was recently remodeled. It was very nice and we had a great view. Staff was great. We will be back.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anahita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean rooms
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Karim

Liked: Cleanliness, staff & service, amenities
Very nice clean room and spacious as well. However, the decor looked much older than in the pictures
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Leodegario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent the service from everyone we encounter was amazing , I would defiantly come back to Hilton ! Made us feel like home and welcomed
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
Everyone on the staff were great! Beautiful and clean hotel, and rooms! Amenities were great!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
great service ,the rooms is very clean
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with extra clean rooms and excellent service. Will definitely be back and recommend to all those that travel to Mexico City.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good, clean the staff amazing
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Dania

Liked: Cleanliness, amenities, property conditions & facilities
Very clean rooms, incredibly helpful staff from front desk to concierge to housekeeping. The breakfast in the executive lounge was incredible too!
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

JOSHUA

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Spotless great locatio
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff was Great and very nice
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
As always, this staff is super friendly. Property is on a super convenient area with many walkable places.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great and exceeded our expectations. We had breakfast at El Cardenal and it was absolutely delicious. The room was beautifully renovated, very comfortable, and the view was amazing. Our stay was wonderful in every aspect, and we truly enjoyed every moment.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Room upgrade was amazing. Great staff
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities
great place . friendly staff and everything was to perfection.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, amenities
Services were outstanding, and so it was the view! The historic Cardenal Restaurant lives up to its prestige! ¡Gracias!
Stayed 2 nights in Jan 2026