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Hilton Garden Inn Mexico City Polanco

3.5 star property
A peaceful retreat in Mexico City's vibrant Polanco district, where travelers can recharge between visits to nearby cultural landmarks and urban green spaces

Choose dates to view prices

Wyndham Garden Mexico City Polanco offers a quiet sanctuary in the bustling capital. Relax in the garden or enjoy a drink at the bar with attentive staff. In-room WiFi and bike rentals available for exploring Chapultepec Castle and the National Museum of Anthropology.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Parking available

Room options

Available filters for rooms
Showing 6 of 6 rooms

Room, 1 Double Bed

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Room, 1 Double Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

Room, 2 Double Beds

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Corner

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Washer/dryer
Blackout drapes/curtains
Down duvet
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Reforma, a neighborhood in Mexico City, Hilton Garden Inn Mexico City Polanco is in the entertainment district and near a boardwalk/promenade. Paseo de la Reforma and Avenida Presidente Masaryk are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chapultepec Park and Alameda Central. Looking to enjoy an event or a game? See what's going on at Auditorio Nacional or Mexico City Arena. Visit our Mexico City travel guide
Map
Leon Tolstoi 22, Mexico City, 11590

What's nearby

  • Paseo de La Reforma avenue and Angel of Independence Monument - Mexico City, Mexico
    Paseo de la Reforma
    2 min walk - 0.2 km
  • Chapultepec Park showing a river or creek and a garden
    Chapultepec Park
    5 min walk - 0.5 km
  • Avenida Presidente Masaryk and Moliere street signs in Polanco, Mexico
    Avenida Presidente Masaryk
    8 min walk - 0.8 km
  • Castillo de Chapultepec which includes heritage architecture and a castle
    Chapultepec Castle
    10 min walk - 0.9 km
  • The Angel of Independence in Mexico City
    Angel of Independence Monument
    14 min walk - 1.2 km

Getting around

  • Mexico City Buenavista Station
    6 min drive
  • Chapultepec Station
    10 min walk
  • Benito Juarez International Airport (MEX)
    25 min drive

Restaurants

  • Los Panchos
    1 min walk
  • Hamburguesas HM
    3 min walk
  • Central de Pizzas
    2 min walk
  • Fonda de la Nalgona
    2 min walk
  • totte para todos
    1 min walk

About this property

Hilton Garden Inn Mexico City Polanco

Hotel near Paseo de la Reforma
Located close to Chapultepec Castle and Chapultepec Park, Hilton Garden Inn Mexico City Polanco provides a casino, a terrace, and a coffee shop/cafe. Free in-room WiFi is available to all guests, along with a garden and a hair salon.
You'll also find perks like:
  • Full breakfast (surcharge), bike rentals, and valet parking (surcharge)
  • Babysitting (surcharge), a TV in the lobby, and concierge services
  • An elevator, meeting rooms, and luggage storage
  • Guest reviews say great things about the helpful staff and location
Room features
All 96 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with showers and tubs or showers
  • 45-inch LCD TVs with satellite channels
  • Free infant beds, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (MXN 160 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: MXN 280 for adults and MXN 280 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Casino
  • Gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • In-room washer/dryer
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 645 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 45-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 280 for adults and MXN 280 for children
  • Covered valet parking fee: MXN 160.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Wyndham Garden Hotel Mexico City Polanco
Wyndham Garden Mexico City Polanco
Wyndham Mexico City Polanco
Wyndham Garden Mexico City Polanco Hotel
Wyndham Garden Polanco Hotel
Wyndham Garden Polanco

Frequently asked questions

Is Hilton Garden Inn Mexico City Polanco pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for MXN 160.00 per night.

What time is check-in at Hilton Garden Inn Mexico City Polanco?

Check-in start time: 3 PM; Check-in end time: 10 PM.

What time is check-out at Hilton Garden Inn Mexico City Polanco?

Check-out is at noon.

Where is Hilton Garden Inn Mexico City Polanco located?

Located in Reforma, this hotel is within a 10-minute walk of Paseo de la Reforma and Avenida Presidente Masaryk. Angel of Independence Monument and Chapultepec Park are also within 1 mi (2 km). Chapultepec Station is 10 minutes by foot and Sevilla Station is 14 minutes.

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Reviews

Hilton Garden Inn Mexico City Polanco Reviews

8.6

Excellent

8.8

Cleanliness

8.2

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 553 out of 1000 reviews
Rating 8 - Good. 263 out of 1000 reviews
Rating 6 - Okay. 95 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

Reviews

10/10 Excellent

Dony

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and location. Our third time staying, even during the earthquake the staff was cool, calm, and collected. I wish I could give them 10 Stars.
Stayed 5 nights in Dec 2025

8/10 Good

Eliseo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly!
Stayed 3 nights in Dec 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and good sized rooms. Hotel felt a bit dated, but was undegoing remodeling. Great access to tourist areas, very walkable.
Stayed 6 nights in Sep 2025

8/10 Good

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the main avenue of the city, and close to many shops and restaurants. Close to transportation options.
Stayed 3 nights in Sep 2025

10/10 Excellent

Maria Rosalba E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was pleasant from check in till check out, I wish we could've stayed longer. This hotel is centrally located and if you enjoy nice walks in the evening walking from here all the way to el zocalo takes about an hr 15 minutes, you will be able to see the angel of Independence, the revolution monument, bellas artes, latin american tower, casa de los azulejos and enjoy street vendors all the way (you can always come back on an uber) highly recommended. Also, steps away from chapultepec castle and good restaurants. I will stay here on my next visit, hopefully soon!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and great location!
Stayed 4 nights in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Roof patio was quiet and great The front desk staff were the best part
Stayed 1 night in Mar 2025

8/10 Good

Anafin

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel, great location
Stayed 1 night in Jul 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place. Bed was comfortable.

Nice place. Bed was comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and hotel is close to everything you need.
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and a short walk away from chapultecpec
Stayed 2 nights in Sep 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and affordable
Stayed 2 nights in Jan 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, quiet area, friendly and helpful staff
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location Cafe on top floor was good
Stayed 9 nights in Feb 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location adjacent to Parque Chapultepec , lots of things to do in the area. Hotel is quiet and comfortable. I’ve stayed before and will do so again
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying at Wyndham Gardens Polanco and will be our hotel of choice in future travels to Mexico City. The staff was professional, courteous, and helpful throughout our stay.
Stayed 4 nights in Jul 2024

4/10 Poor

Daniel

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing / Vergonzoso

Hotel in construction. Main amenities closed such as gym and restaurant upstairs. Rooms are old and hallways need paint asap. Quite expensive for $150 per night. For that price you get a new, clean property with amenities.
Stayed 1 night in May 2025

10/10 Excellent

Abhijit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we checkedin, the bedsheets had stains but was quickly rectified by the housekeeping staff. Overall we had a good experience.
Stayed 1 night in Dec 2024

8/10 Good

Navor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was smaller than described, but the location is excellent.
Stayed 4 nights in Aug 2024

10/10 Excellent

Serafin

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the safety and convenience of the location. I liked that I was able to register from out of country location. Awesome location!! Very nice staff, service was GREAT!!
Stayed 1 night in Aug 2024

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

Great hotel at the entrance of Polanco. Close to all the fun yet fairly quiet in case you need to sleep well. Plenty of restaurants and easy access to public transportation. Front desk was very attentive and friendly! Room was clean and taken care of.
Stayed 4 nights in Apr 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place. Walkable to various locations. Safe area.
Stayed 6 nights in Feb 2024

10/10 Excellent

Sergio Paulo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the place in general. Good location and has parking and valet. Very practical if you travel by car. Breakfast is good and the view on the floor 10 is incredible.
Stayed 1 night in Mar 2024

10/10 Excellent

Amorliz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t get any type of welcome benefit as a VIP member, the front desk was very curt and to the point. However, the restaurant staff is absolutely fantastic, the food and drinks were great. They were extremely welcoming. The view of the castle is a plus. Thank you!
Stayed 4 nights in Nov 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our two night stay at this hotel was great! It is very close to the Chapultepec park, castle, zoo and museums as well as many restaurants and other monuments within 15-20 minute walk. The rooms were large and very clean.
Stayed 2 nights in Aug 2024