Is Casa Castillo pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 400 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Casa Castillo?

As of Aug 21, 2025, prices found for a 1-night stay for 2 adults at Casa Castillo on Sep 4, 2025 start from P 3,959.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Casa Castillo?

Casa Castillo doesn't offer parking.

What time is check-in at Casa Castillo?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Where is Casa Castillo located?

Located in Reforma, this hotel is within a 10-minute walk of Avenida Presidente Masaryk and Paseo de la Reforma. Angel of Independence Monument and Chapultepec Park are also within 1 mi (2 km). Chapultepec Station is 14 minutes by foot and Sevilla Station is 19 minutes.

Casa Castillo Reviews, Deals & Photos 2025

About the neighborhood

Reforma, a neighborhood in Mexico City, is home to Casa Castillo. Palacio de Bellas Artes and Chapultepec Castle are cultural highlights, and travelers looking to shop may want to visit Paseo de la Reforma and Antara Polanco. Check out an event or a game at Auditorio Nacional, and consider making time for Parque Zoologico de Chapultepec, a top attraction not to be missed.

Visit our Mexico City travel guide

10/10 Excellent

igor

Jun 16, 2025

Liked: Cleanliness, amenities

Great place to stay in Mexico City for a few days

Stayed 2 nights in May 2025

8/10 Good

Carlos

Aug 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Better accessibility to a hot shower.

Stayed 8 nights in Jul 2025

10/10 Excellent

Alejandro A

Apr 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We stayed at Acapulco apartment which has 3 bedrooms, two bathrooms, kitchen, sofa, dining table. Hotel is very clean, staff is very courteous and the hotel is very well located to move around easily. I fully recommend it. My family had a wonderful stay.

Stayed 5 nights in Apr 2025

8/10 Good

Maria

Nov 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful area, nice hotel and excellent staff

Stayed 2 nights in Nov 2024

8/10 Good

Abiola

Nov 13, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Casa Castillo is great if looking for a budget hotel in the heart of Mexico City. It was perfect for my stay.

Stayed 6 nights in Nov 2024

10/10 Excellent

Reginald

Nov 3, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff was very helpful and respectful

Stayed 2 nights in Oct 2024

10/10 Excellent

Brendan

Dec 1, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

The rooms are very comfortable and the property is beautiful.

Stayed 2 nights in Nov 2023

6/10 Okay

Arthur

Feb 25, 2025

Liked: Cleanliness, amenities, property conditions & facilities

A great building, nicely curated inside. However our room had a lot of street noise & could use better black-out curtains. Bed was small and room lacked enough pillows. Front desk was manned by security guard who was mildly helpful when requested water bittle for 2nd night.

Stayed 2 nights in Feb 2025

8/10 Good

Melanie

Oct 31, 2024

Liked: Staff & service, property conditions & facilities

The hotel is pretty. Very noisy, you can hear everything outside your room.

Stayed 2 nights in Oct 2024

8/10 Good

Hilda

Nov 8, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

friendly sraff

Stayed 6 nights in Nov 2024

8/10 Good

Guy

Oct 8, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very noisy facing a main street, location was good for our needs, neighbourhood was great, room was great but small

Stayed 4 nights in Oct 2024

8/10 Good

Jorge

Sep 9, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, small but with all we needed. Minutes away from Museum and Chapultepec park.

Stayed 2 nights in Sep 2023

10/10 Excellent

Carlos

Oct 21, 2024

Excelent

Stayed 1 night in Oct 2024

6/10 Okay

Mildred

Apr 27, 2024

Nice

Stayed 6 nights in Apr 2024

10/10 Excellent

ALLAN

Mar 11, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the room and the staff, in particular, Juan Carlos. The room had an espresso machine, mini refrigerator and an induction cooktop. Plus dishes and silverware if needed. The room was like new and very clean, the staff was attentive and location was great for me. I would stay there again for sure.

Stayed 3 nights in Mar 2024

10/10 Excellent

Judy

Mar 8, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was wonderful, staff were so friendly and helpful. Bed and pillows were very comfortable. Easy access to everything. Would definitely stay there again. Was very charming. Only one complaint, water truck across the street was so noisy everyday!!

Stayed 6 nights in Feb 2024

6/10 Okay

Jean-Yves

Jun 14, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Perfect little hotel with fatal flaw

This is the perfect little hotel except for one fatal issue: It is located directly across the street from the loading docks of a major hotel/conference center. Trucks with idling engines, refrigeration units, etc. are backing into the bays at all hours of the night. It’s loud non-stop. I could not sleep well for three nights. Too bad because the staff is very nice and accomodating, the hotel itself is great and the location very good, otherwise, wedged between Reforma and Polanco.

Stayed 3 nights in Feb 2024

6/10 Okay

kathiuzka

May 12, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The room doesn't have Any air conditioning. Only a fan per room.

Stayed 4 nights in Apr 2024

10/10 Excellent

Johanna

Sep 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, quality & price. Would return!

We loved this little boutique apartment-hotel! It is quaint but updated and has a lot of character. The staff is friendly and helpful. It is in a safe and convenient area of town, right across the street from a little convenience store where we could purchase water and simple snacks. One block from nice coffee shops, ATMs, and a couple of blocks from a small grocery store. We had a 2-bedroom apartment that comfortably slept 5 people (1 bedroom had king-size bed and own bathroom, second bedroom had queen bed, another queen bed in main social area and a second bathroom) with a little kitchenette. The listing wasn't clear on number of bathrooms so we were happy to find there were 2 of them. It was lovely, very clean and very comfortable; the furnishings looked new and updated. The listing for the apartment said it had a twin pull-out sofa too, but it was actually tiny and could only work as a bed for a child, This was not a problem for us as we were only 5 adults, but it certainly wouldn't accommodate 7 adults. The only minor issue we had was that the air conditioner started making loud noises and leaking in the middle of our second night there; we had to turn it off. But they sent someone to look at it that same day. Weather cooled down on the 3rd night so we didn't need to turn it on again. Do keep in mind that this is a 3-story building with no elevator, so if you have issues with stairs, request a ground-level room. The bigger apartments are on the top floors.

Stayed 3 nights in Sep 2024

10/10 Excellent

francia

Jul 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente ubicación, muy bonita propiedad, habitación limpia y cómoda, atención por parte del personal excelente. Ampliamente recomendable!

Stayed 1 night in Jul 2025

10/10 Excellent

Miguel

May 9, 2025

Stayed 1 night in May 2025

10/10 Excellent

Mauricio

Apr 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Increíble atención por parte del portero, muy buena ubicación e instalaciones impecables.

Stayed 3 nights in Apr 2025

10/10 Excellent

Dessire

Apr 25, 2025

Stayed 3 nights in Apr 2025

10/10 Excellent

Arturo

Apr 14, 2025

Stayed 2 nights in Apr 2025

8/10 Good

Marcela

Apr 5, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

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