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"The pool was enjoyable. I participated in the aqua aerobics and I loved it. Blanca one of the instructors had great style and enthusiasm! Great beach-the rocky water break made swimming and wading very safe. Short walk from the pool onto the beach. The staff were amazing! I celebrated my birthday and Esmeralda, Rosario and Pedro sang happy birthday and brought me a dessert at breakfast! All of the server staff were so happy and helpful!"

"Overall everything was very good. Food and drinks and service was excellent. Very nice facilities. No complaints. We enjoyed our stay and would book this again in the future."

"What made our stay truly excellent was the outstanding service staff. Ruben, Manuel, and Santos from the Eden Pool went above and beyond every day. Ruben not only brought us our food and drinks promptly, but he also carried great conversation and made us feel right at home. Jesús at the lobby bar was amazing—he even did a TikTok with us! Velentin at the Market buffet provided exceptional service with a warm smile each morning. It was the perfect place to celebrate my daughter’s birthday, and it’s amazing staff like them that keep us coming back to the Hard Rock. Highly recommend!"

"We had several outstanding employees we would like to note Gary- poolside bar tender awesome dude Estabon- spanish class lots of fun laughing and sounding rubi- sales checking to make sure everything is great with our stay and last but not least so many others also America- dinner waitress very smart and amazing lady she is more than awesome and uncle eddy THANKS AGAIN KEITH AND LINDA"

"The Hotel Mio offers first class service. Hotel manager Christina is great and her staff are all very friendly and welcoming. Fidel and Alan were so good and very helpful in making our stay a great one. The breakfast is very good and offers a great selection of choices. The pool on the 11th floor is perfect. It feels like a quiet sanctuary. Overall this hotel is well located and the staff make you feel welcomed. "

"Everything was nice except for the losses in the casino. "

"Wonderful Checkin staff and very clean rooms Thank you!!"

"The beach view unobstructed, the balcony offer a nice view/"

"Lobby restroom can use an update/remodel. Entry door did not open completely. "