Merzdorf Hotels

"Lydia, the receptionist, welcomed us on the day of arrival and gave a clear and easy-to-understand introduction to the hotel. She responded promptly to the questions I had during the stay. Excellent and friendly service throughout."

"the breakfast is okay. you can ask to heat the roll bread. the chef will cook whatever you like for your eggs fried, sunny side up or boiled. you can request if you want soft. food are all the same and very presentable, the staffs are the couple who are the owners. clean and check the room everyday as when we come back bins are emptied and toilets are cleaned. they will not touch you bed unless you say so, they will changed the towel after 2 or 3 days, parking space are okay. the room we had was fantastic, veru spacious, has sitting couch and two double bedroom. it has a small fridge at least we can placed our chocolates and drinks. room rate was affordable. it;s a bit far from the city so we take our car everyday we go out. the good thing was in Germany the accept the blue badge and it is free all day as long as you display your blue badge. it was really good. we also took the 1 week journey ticket for tram, buses and train, the ticket can be used whatever you like and go anywhere within Dresden, all i can say is that the family are very good and very respectable. we took photo with the owner whi is a chef. it's a family business."

"very welcoming service, accomodating to pets, and great restaurant menu"

"It's a nice traditional place, very well located in the old town. Very clean but not very modern, and with a shower-in-tub arrangement that was difficult to deal with and felt quite dangerous. Absolutely lovely breakfast room and excellent breakfast. Very good food and huge portions in the hotel restaurant. No English TV at all, not even CNN or BBC, so that was a disappointment, "

"Receptionist is not "

"Room cold Told to move car to back lot as it was in an electric one even though there are four spaces. No spot available at back so parked beside building. Next morning i see a non electric car parked in the space I was in. Told receptionist this at check out - she offered to reimburse €15 cost but did not know how to refund me. She spoke with her colleague who decided not to offer a refund as I had parked inside. I stated that there was no reason for me to move from my initial parking space and as such was being asked to pay for a parking space I had not got. He didn’t care. Avoid the hotel - hidden charges to park and use facilities - there was no mention of discount for hotels.com gold members either. "