Merpins Hotels

"As a family of 4 we stayed in one of the apartments at the back of the hotel. It was fine! A bit dated in terms of the furniture / bathroom - but that was balanced out by a good price and easy walking distance into central cognac. "

"Nicely surprised with our stay, the team was lovely, room super clean and in a quiet location. Breakfast was bang on too. Will be back for an overnight stop if required. "

"The room was a great size, property was nice and quiet (April 2). Access to the waterpark is wonderful. My only recommendation is for late arrival check-in process to be easier. I was a guest off-season so I understand staffing, svcs, etc. are reduced (official check-in is a two hour window, 5p-7p). "

"Helpful staff, clean rooms and good value for money"

"Lovely hotel and perfect situation for visiting Cognac with our dogs "

"Large, clean, comfortable rooms. Wonderful staff"

"My ferry was delayed by 4 hours and they held my table until 21.15. I arrived 21.12. They were happy to serve me a full meal which was great and the receptionist remember my breakfast order from last time in October. If you are returning north or going south this is a great stop off.. you could even stay longer as it is so beautiful. Highly highly recommended."

"The bar opens at 17.00 hrs to Midnight lots cognac and there is secured parking. Good breakfast selection "

"One small problem the allocated room had not been cleaned when we arrived, the staff rectified the problem without much of a delay."