Consider a stay at Pelican Inn at Las Dunas Resort and take advantage of free continental breakfast, a free daily manager's reception, and a coffee shop/cafe. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a massage, aromatherapy, or a manicure/pedicure. The on-site restaurant, Pelican Inn Resturant, offers lunch, dinner, and kids' meals. In addition to a garden and 3 bars, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).
Chelem, a neighborhood in Progreso, is home to Pelican Inn at Las Dunas Resort. Paseo de Montejo and Plaza Galerias Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Progreso Beach and Chelem Park. Visit our Progreso travel guide
C.21 1049 x 158 and 160, 14, Progreso, YUC, 97336
What's nearby
Progreso Beach
22 min drive - 13.2 km
Chelem Park
5 min drive - 2.5 km
Progreso Lighthouse
22 min drive - 13.2 km
Progreso Pier
22 min drive - 13.2 km
The Ecological Reserve Corchito
25 min drive - 15.3 km
Getting around
Mérida International Airport (MID)
60 min drive
Restaurants
Playa Dorada
12 min walk
Costa Azul Restaurante
3 min drive
Restaurante Costa Azul II Carretera Chuburna Pto.
17 min walk
Molusk
6 min drive
Lizard Joe's Yucatexa
3 min drive
About this property
Pelican Inn at Las Dunas Resort
Hotel located in Chelem
Free continental breakfast, a free daily manager's reception, and a coffee shop/cafe are just a few of the amenities provided at Pelican Inn at Las Dunas Resort. For some rest and relaxation, visit the outdoor treatment areas, and indulge in a massage, aromatherapy, or a manicure/pedicure. The on-site restaurant, Pelican Inn Resturant, offers lunch, dinner, and kids' meals. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a garden and 3 bars.
You'll also find perks like:
2 outdoor pools
Free self parking
A 24-hour front desk and local meal delivery service
Room features
All guestrooms at Pelican Inn at Las Dunas Resort have comforts such as air conditioning and separate dining areas, as well as amenities like free WiFi.
Extra conveniences in all rooms include:
Bathrooms with shampoo
TVs with cable channels
Balconies, separate dining areas, and daily housekeeping
In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Available in some public areas: Free WiFi
Parking and transportation
Beach shuttle (surcharge)
Free uncovered self parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free continental breakfast available on weekends 8:00 AM to 10:00 AM
3 bars/lounges
A coffee shop/cafe
A restaurant
Couples/private dining
Free daily manager's reception
Private picnics
Snack bar/deli
Restaurants on site
Pelican Inn Resturant
Things to do
2 outdoor pools
Family friendly
2 outdoor pools
Separate in-room dining area
Snack bar/deli
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Proposal/romance packages
Outdoors
Garden
Spa
2 treatment rooms
Aromatherapy
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
Manicures/pedicures
Outdoor treatment areas
Reflexology
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
19 accessible parking spaces
Assistive listening devices
Grab bar in shower
Hand-held showerhead
Height-adjustable showerhead
Portable shower seat
Sign language-capable staff
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchair-width doorways
Wheelchairs on site
More
Designated smoking areas
Room amenities
Bathroom
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
TV with cable channels
Food and drink
Champagne service
Meal delivery service
Restaurant dining guides
Separate dining area
More
Air conditioning
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Children may not be eligible for complimentary breakfast
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number yes
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Does Pelican Inn at Las Dunas Resort have a pool?
Yes, this property has 2 outdoor pools.
How much does it cost to stay at Pelican Inn at Las Dunas Resort?
As of Jul 29, 2026, prices found for a 1-night stay for 2 adults at Pelican Inn at Las Dunas Resort on Aug 8, 2026 start from P4,134, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Pelican Inn at Las Dunas Resort pet-friendly?
Yes, pets are allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Pelican Inn at Las Dunas Resort?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.
What time is check-out at Pelican Inn at Las Dunas Resort?
Check-out is at noon.
Where is Pelican Inn at Las Dunas Resort located?
Located in Chelem, this spa hotel is 1.8 mi (2.9 km) from Chelem Park and within 9 mi (15 km) of Progreso Beach and Progreso Pier. Progreso Lighthouse and Meteorite Museum are also within 9 mi (15 km).
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Reviews
Pelican Inn at Las Dunas Resort Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
6.0
Amenities
8.0
Staff & service
6.8
Property conditions & facilities
Rating 10 - Excellent. 6 out of 15 reviews
10 - Excellent
6
Rating 8 - Good. 1 out of 15 reviews
8 - Good
1
Rating 6 - Okay. 2 out of 15 reviews
6 - Okay
2
Rating 4 - Poor. 3 out of 15 reviews
4 - Poor
3
Rating 2 - Terrible. 3 out of 15 reviews
2 - Terrible
3
Reviews
Verified
10/10 Excellent
Andrea
Feb 8, 2026
Liked: Cleanliness, staff & service, amenities
Incredible staff who are so accommodating and humble! The prices are fantastic. Restaurant very delicious. We will definitely be back!
Check in was fast and host was very nice. I got a room with balcony or thought I did . All rooms are facing the pool and really only the rooms on bottom have an enclosed balcony which I was told cost more . So not sure if I got the right room. When I booked the amenities stated there was free shuttle to beach but I was told it had recently changed by seeing the reviews saw it had changed a day before I arrived on the 21st. The free breakfast included was not the same daily . The first morning it was continental breakfast not sure if they were just lazy to prepare something as stated on the page or they have to update the info. The second day it was a full breakfast meal but there was other people staying beside us. The day we arrived there was a private party feel they should put this on there info. The music was good but we felt limited to using all the premises. The dog poop reviews and staff getting drunk at night is true. My dad stepped on dog poop and we saw thw staff. The place is nice , hard to get to if you dont have a car, not many places to eat near by, and access to beach near by are very uncomfortable as people that live in the area are very territorial they feel like they own the beach too. The rooms are as they show them in the pictures. The room looked clean when we arrived though door is a little lifted from floor and we had to cover with with our luggage as bugs kept getting in. Also not advertised there is no hot water they should post this.
Actualizar la información de su hotel, en Booking decía que tenían traslados a la playa, cosa que no es cierto, al final cumplieron y pagaron los taxis a la playa. Otra situación importante decía Desayuno buffette incluido y no es cierto, tienen un desayuno americano de cortesía.
1.- El check in era a las 2:00 pm y aún no estaba limpias las recámaras, asimismo nos la dieron y la taza de baño estaba manchada popo y solo le echaron una trapeada pero habían muchos cabellos.
2.- No cortaron el servicio de aire acondicionado, agua para bajarle a la casa y para ducharnos.
3.- El desayuno los utensilios estaba sucios y tenían gusano de mosca.
4.- Los mimos empleados en la noche se alcoholizaron en las piscinas, decían cosas obscenas y al otro día estaban con resaca y atendía mal.
5.- En el jardín había mucha caca de perro y no los limpiaban.
6.- El estacionamiento nunca lo cerraron los trabajadores y están muy expuestos nuestros vehículos.
7.- Para hacer el check out nadie nos atendió del personal por miedo de enfrentar las quejas que teníamos.
Entre varias, pero lo más importante son estas.
Maximino
Stayed 1 night in Jul 2026
Verified
4/10 Poor
Jose Armando
Apr 27, 2026
Disliked: Amenities
El cuarto estaba limpio, pero nunca me pude conectar al wifi. A pesar de que sabía que iba a llegar estaba apagado el aire acondicionado por lo que tardó mucho en enfriar el cuarto. El desayuno es continental muy básico, huevo, cereal y pan. El baño de la alberca estaba asqueroso. En el jardín había eses de perro por todos lados. Al personal le falta actitud de servicio, solo te responden lo que preguntas, no te explican nada. Lo único bueno del lugar es la alberca fuera de eso no lo recomiendo
Jose Armando
Stayed 1 night in Apr 2026
Verified
4/10 Poor
Fidencio
Apr 8, 2026
1. El Check inn fue dos horas después por lo que estuvimos esperando parados a que limpiaran la habitación.
2 A pesar de que en la reservación decía que incluye desayuno, nos dijeron que eso no está contemplado, y que eventualmente lo dan.
3 Existe un restaurante, pero en realidad no tiene servicio diario, por lo que fue muy complicado conseguir alimentos debido a que el hotel está a un costado de la carretera entre Chelem y Chuburna, y precisamente lo habíamos seleccionado por anunciar que tiene servicio de restaurante.
4. Me parece bueno que admitan mascotas, pero lo desagradable es encontrar heces fecales en jardines, pasillos y áreas de reposo.
5. Le falta mantenimiento en varias áreas, hay muebles rotos o descompuestos.
6.- No hubo agua la mañana del lunes y no había gente en la oficina ni en la recepción, luego supimos que ese día descansan.
Recibí la habitación y la regadera estaba sucia, se ve que alguien había usado la regadera antes de entregarme la habitación y nadie revisó.
quise llegar a descansar pero junto a la habitación esta el Bar del hotel que es abierto sin paredes, así que mi cama estaba junto a la bocina del karaoke.
En el buscador te aparece que estas en Puerto Progreso y está a 25 minutos del Puerto en Carro.
Mala experiencia