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Hotel Real Mercedes

3.5 star property
Hotel with free breakfast, near Paseo de Montejo

Choose dates to view prices

Photo gallery for Hotel Real Mercedes

Outdoor pool, sun loungers
Reception
Hallway
Staircase
Terrace/patio
Hotel Real Mercedes offers spa indulgences and practical amenities. Enjoy continental breakfast at Colibri, book massages and manicures/pedicures, or relax at the outdoor pool. Free WiFi and concierge services connect guests to nearby attractions.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Spa
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Pet friendly

Room options

Check availability for these dates

Tonight
Oct 6 - Oct 7
Check availability for tonight Oct 6 - Oct 7
Tomorrow
Oct 7 - Oct 8
Check availability for tomorrow Oct 7 - Oct 8
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

Minibar, desk, free WiFi, bed sheets

Standard Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Bathrobes
Private bathroom
Minibar
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Minibar, desk, free WiFi, bed sheets

Standard Double Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Flat-screen TV
Bathrobes
Private bathroom
Minibar
Cable channels
Desk
Daily housekeeping
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room

Minibar, desk, free WiFi, bed sheets

Junior Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Bathrobes
Private bathroom
Coffee/tea maker
Minibar
Cable channels
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Double Room, 1 Queen Bed

Minibar, desk, free WiFi, bed sheets

Basic Double Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Bathrobes
Private bathroom
Minibar
Cable channels
Desk
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Av. Itzáes, 261, Mérida, YUC, 97070

What's nearby

  • Yucatan International Convention Center - 3 min drive - 2.5 km
  • U.S. Consulate General Mérida - 3 min drive - 2.5 km
  • Paseo de Montejo - 3 min drive - 2.5 km
  • US Visa Applicant Service Center - 4 min drive - 3.6 km
  • Mérida Cathedral - 5 min drive - 3.2 km

Getting around

  • Teya-Merida Station - 33 min drive
  • Mérida International Airport (MID) - 13 min drive

Restaurants

  • ‪El Tio Ciro - ‬9 min walk
  • ‪Las Del Güero By Lily - ‬8 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Burger Quiroz - ‬9 min walk
  • ‪Subway Clinica Mérida - ‬3 min walk

About this property

Hotel Real Mercedes

Hotel near Paseo de Montejo
Take advantage of free continental breakfast, a playground, and a hair salon at Hotel Real Mercedes. Treat yourself to spa services, such as a body treatment, a manicure/pedicure, or a massage. Free in-room WiFi and a 24-hour business center are available to all guests.
Other perks include:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Tour/ticket assistance, concierge services, and smoke-free premises
  • A front-desk safe, a banquet hall, and a 24-hour front desk
Room features
All guestrooms at Hotel Real Mercedes have comforts such as air conditioning and bathrobes, as well as amenities like free WiFi and minibars.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping and desks

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  • Breakfast included
  • Parking included
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Oct 11 - Oct 12
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Pool loungers

Spa

  • Manicures/pedicures
  • Massage

Accessibility

  • No elevator

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 33 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: MXN 250 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Real Mercedes Hotel
Hotel Real Mercedes Mérida
Hotel Real Mercedes Hotel Mérida

Frequently asked questions

Does Hotel Real Mercedes have a pool?

Yes, this property has an outdoor pool.

Is Hotel Real Mercedes pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 33 lbs per pet. There's a fee of MXN 250 per pet, per day. Service animals are exempt from fees.

How much is parking at Hotel Real Mercedes?

Self parking is free at this property.

What time is check-in at Hotel Real Mercedes?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Real Mercedes?

Check-out is at noon.

Where is Hotel Real Mercedes located?

Situated in Mérida, this hotel is 0.2 mi (0.2 km) from Merida Clinic and 1.4 mi (2.3 km) from Paseo de Montejo. Park of the Americas and Zoological Park of Centenario are also within 1 mi (2 km).

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Hotel Real Mercedes Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 42 out of 87 reviews
Rating 8 - Good. 33 out of 87 reviews
Rating 6 - Okay. 4 out of 87 reviews
Rating 4 - Poor. 3 out of 87 reviews
Rating 2 - Terrible. 5 out of 87 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación, excelente atencion y amabilidad del personal
Stayed 2 nights in Aug 2025

10/10 Excellent

Carlos Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel pequeño y eso lo hace confortable
Stayed 1 night in Jun 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 5 nights in Aug 2025

10/10 Excellent

Nidia

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel esta bien ubicado y es comodo y limpio
Stayed 1 night in Feb 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar
Stayed 3 nights in Aug 2024

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 3 nights in Sep 2023

8/10 Good

Jorge Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente,altamente recomendable.
Stayed 1 night in Oct 2024

10/10 Excellent

yuleidys gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente lugar para pasarlo en familia el personal muy amable los recomiendo mucho saludos
Stayed 2 nights in Aug 2023

8/10 Good

Quintana

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente lugar, muy cómodo y limpio
Stayed 1 night in Sep 2023

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 3 nights in Jan 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy bonito y limpio

Un hotel muy bonito, muy limpio, y te da más de lo que esperas por su precio.
Stayed 1 night in Sep 2023

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadía, solo en los alimentos recomendaría un menú más amplio
Stayed 4 nights in Sep 2023

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien ubicado.

Buena ubicación y muy céntrico.
Stayed 2 nights in Dec 2023

8/10 Good

Belkis

Liked: Cleanliness, amenities, property conditions & facilities
The property is super cleaned and they service the rooms daily. The elevator was not working. AC is only in the rooms. Cindy the receptionist was super kind and helpful. She made the difference during my stay. Overall, it's a nice place.
Stayed 5 nights in May 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bien y limpian todo bien y cada día
Stayed 4 nights in Nov 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are spacious . Excellent location to dining options
Stayed 2 nights in Apr 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service
Comfortable rooms!
Stayed 1 night in Jan 2023

8/10 Good

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy comodo
Stayed 1 night in Sep 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Clean and spacious rooms.
Stayed 3 nights in Sep 2023

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Jan 2025

8/10 Good

LUIS MIGUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitaciones limpias y amplias, buen servicio. No cuenta con agua caliente y estacionamiento pequeño.
Stayed 2 nights in Oct 2023

8/10 Good

Norman Alfredo

Liked: Cleanliness, property conditions & facilities, room comfort

Adecuado.

No tienden bien las camas, como que lo hacen a la brava, el internet no funciona del todo, pero si lo quieres para dormir está excelente.
Stayed 2 nights in Sep 2024

8/10 Good

Javier

Medianamente bien no desagradable pero podría mejorarse
Stayed 6 nights in Nov 2024

2/10 Terrible

CLAUDIA ARACELI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

PESIMO SERVICIO

es un hotel sencillo, pero en el tema de la limpieza es pesimo, no te limpian las habitaciones, y la unica respuesta es .. UNA DISCULPA, lo peor es que es recurrente, en el te ma del desayuno, la leche agria, ARREPENTIDOS de estar en ese hotel CERO RECOMENDACION
Stayed 6 nights in Apr 2025

8/10 Good

Monira María del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trato amable del personal, Hace mucha falta reparar el elevador; sobre todo para subir al segundo piso, por adultos mayores y personas con discapacidad; me parece que este es el único gran problema que encontré en el hotel.
Stayed 3 nights in Aug 2024