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Hotel Plaza by Kavia

2.5 star property
Hotel with free parking, steps from Paseo de Montejo

Choose dates to view prices

Photo gallery for Hotel Plaza by Kavia

Outdoor pool
View from property
1 bedroom, in-room safe, desk, laptop workspace
Front of property
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
The current price is P2,939
P3,556 total
includes taxes & fees
Sep 15 - Sep 16

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Studio Suite

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Studio Suite

Highlights

Deck/patio
Air conditioning
Flat-screen TV
Separate bedroom
Designer toiletries
Hair dryer
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

9.4 out of 10
Exceptional
(25 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Designer toiletries
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio Suite

1 bedroom, in-room safe, desk, laptop workspace

Family Studio Suite

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Designer toiletries
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Superior Room

1 bedroom, in-room safe, desk, laptop workspace

Superior Room

8.4 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Designer toiletries
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Double Room

8.4 out of 10
Very good
(50 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Designer toiletries
Hair dryer
Private bathroom
Coffee/tea maker
Cable channels
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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  • Pool
  • Parking included
  • Free WiFi
The price is P4,541
P5,495 total
includes taxes & fees
Aug 19 - Aug 20
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About the neighborhood

Located in Mérida, Hotel Plaza by Kavia is in the city center. Travelers who have shopping on the agenda can visit Paseo de Montejo and Plaza Altabrisa. Looking to enjoy an event or a game while in town? See what's happening at Estadio de Beisbol Kukulkan or Kukulcan Stadium.
Visit our Mérida travel guideOpens in a new window
Map
Av. Paseo de Montejo, Nº481 Entre 39 y 41, Mérida, Yuc., 97000

What's nearby

  • Paseo de Montejo - 2 min walk - 0.2 km
  • Yucatan International Convention Center - 11 min walk - 1.0 km
  • U.S. Consulate General Mérida - 13 min walk - 1.1 km
  • Parque Santa Lucía - 13 min walk - 1.1 km
  • Mérida Cathedral - 20 min walk - 1.7 km

Getting around

  • Teya-Merida Station - 27 min drive
  • Mérida International Airport (MID) - 17 min drive

Restaurants

  • ‪Piensarosa - ‬3 min walk
  • ‪Dulcería y Sorbetería Colón - ‬2 min walk
  • ‪Hennessy's Irish Pub - ‬2 min walk
  • ‪Yerba Santa - ‬4 min walk
  • ‪Korean Grill & Ice Cream - ‬2 min walk

About this property

Hotel Plaza by Kavia

Hotel near Paseo de Montejo
Close to Yucatan International Convention Center and Mérida Cathedral, Hotel Plaza by Kavia has plenty to offer. Stay connected with free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), an elevator, and tour/ticket assistance
  • Luggage storage, a 24-hour front desk, and smoke-free premises
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Hotel Plaza by Kavia have perks such as laptop-compatible safes and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Designer toiletries, showers, and hair dryers
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free uncovered self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 11:30 AM for a fee: MXN 220 for adults and MXN 220 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 220 for adults and MXN 220 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hotel Plaza by Kavia Hotel
Hotel Plaza by Kavia Mérida
Hotel Plaza by Kavia Hotel Mérida

Frequently asked questions

Does Hotel Plaza by Kavia have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Plaza by Kavia?

As of Aug 16, 2025, prices found for a 1-night stay for 2 adults at Hotel Plaza by Kavia on Sep 15, 2025 start from P 2,939.13, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Plaza by Kavia pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Plaza by Kavia?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Plaza by Kavia?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Plaza by Kavia?

Check-out is at 11:00 AM.

Where is Hotel Plaza by Kavia located?

Located in Mérida Centro, this hotel is within a 15-minute walk of Paseo de Montejo, Yucatan International Convention Center, and U.S. Consulate General Mérida. Cacao Chocolate Museum and Museo Regional de Antropología are just steps away.

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Hotel Plaza by Kavia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 451 out of 726 reviews
Rating 8 - Good. 169 out of 726 reviews
Rating 6 - Okay. 52 out of 726 reviews
Rating 4 - Poor. 25 out of 726 reviews
Rating 2 - Terrible. 29 out of 726 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Yarelis

Liked: Staff & service
Excelente hotel 10
Stayed 4 nights in Jun 2025

6/10 Okay

Yvonne

Liked: Staff & service
Very well located in a great area in Zona Centro. Friendly staff. Property could use some improvements but good if you’re traveling on a budget.
Stayed 6 nights in Jul 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and safe area to walk at night,,,
Stayed 3 nights in May 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, will be back!
Stayed 1 night in Mar 2025

8/10 Good

Victor M

Liked: Cleanliness, staff & service, property conditions & facilities
Confy Hotel in convenient location.
Stayed 3 nights in Apr 2025

6/10 Okay

Angelica

Liked: Cleanliness
Disliked: Amenities
Rooms are very nice but there is no pool or restaurant
Stayed 1 night in May 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 3 nights in May 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Very clean. Highly recommended and in a great area.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ilse Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Execelente
Stayed 1 night in Apr 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money spent. Has all the essentials and very conveniently located. Staff is super friendly. This is not a luxury property but it’s good enough when traveling on a budget
Stayed 6 nights in Mar 2025

8/10 Good

Alejandro

Liked: Cleanliness, property conditions & facilities
D
Stayed 5 nights in May 2025

10/10 Excellent

Stacey

Liked: Cleanliness, property conditions & facilities
Awesome
Stayed 1 night in Apr 2025

10/10 Excellent

ZULMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, spacious hotel. Right on Montejo avenue. Walkable distace to restaurants, museums, downtown. Courteous staff. Just perfect for our 5 days stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Gabino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location
Stayed 2 nights in Jan 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for the money! Staff is friendly, the location is priceless. Highly recommended for someone who is on a budget but doesn’t want to sacrifice being in an area where all the fun happens
Stayed 8 nights in Dec 2024

6/10 Okay

Klaus

Disliked: Amenities
The parking is 400 m away from the hotel. The lock couldn’t be opened so we had to wait for an hour to get it fixed when we left. There are only 2 towels in the room for two… no shower mat. The mattress is pretty comfortable. The window is small.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The parking was convenient and about a block and a half away. The staff was awesome and very helpful. The room was great, although the water was not hot. Perfect location and walking to everything!!! Tons of options for dining!
Stayed 5 nights in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were given a room with a private patio! Hotel is close but not directly in the center. Everything one needs is walkable. Good coffee shop at ground floor for when being adventurous with breakfast isn’t in the cards.
Stayed 6 nights in Dec 2024

8/10 Good

Conchita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Plaza by Kavia located on the Paseo de Montejo was an ideal location for our group. The staff was friendly and accommodating. The Italian restaurant and the cafe next door were excellent. The elevator makes it convenient not to have to walk up flights of stairs. However, the hotel is not geared for the disabled or persons with mobility restrictions. I took my 96 year old Dad and my Mom and they loved the room. However, access on the wheelchair ramp is difficult as it is quite steep and requires strength. A railing would have been helpful for him as he could hold on while walking into the entrance. The bathroom tiles were slippery so we had to buy him a portable shower grab bar and a shower mat so he could be safe. We also bought a soap dish so that used soap would not be placed directly on the counter by the sink. We also had to ask for floor towels for stepping out of the shower and hand towels. The beds, while extremely comfortable, were too high for him so we also had to buy a step stool to help him get into bed. Notwithstanding the above, the rooms were spacious, cool, very comfortable and the staff were very helpful in procuring a wheelchair that he could use temporarily when he needed to leave the room. Joel, especially, was a gem and he unhesitatingly maneuvered the wheelchair out of and into the hotel whenever we had to go out. Joel made our stay a wonderful and special one as this is probably one of the last trips my Dad will make. Thank you, Joel!!
Stayed 4 nights in Aug 2025

10/10 Excellent

alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Na
Stayed 1 night in Jan 2025

4/10 Poor

Barbara

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We found a croach at the room. Not a nice experience
Stayed 1 night in Dec 2024

8/10 Good

William

Liked: Cleanliness, property conditions & facilities, room comfort

clean ,new hotel in good location

I chose this hotel because of location and my late arrival.On Hotels.com this hotel advertises a 24/7 front desk however after booking I received numerous email stating that if I was to arrive after 6 pm to contact the property beforehand. This proved impossible for me and for the help desk at Hotels.com. Eventually ( on the scheduled morning of check-in) I received a message saying someone would be there to welcome me. This mix up offered me hours of worry and consternation that were not necessary if the hotel services had been described correctly on Hotels.com
Stayed 1 night in Jan 2025

4/10 Poor

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

The staff is not very nice . We wanted to see a room before reserved here …. « you can go wherever else you want «  . No smile , no hello …just a strange look at us (I’m not American and my girlfriend is Mexican ) . The rooms are not clean at all . Just a towel . Cleaning outside …hum . I saw 2 days the dishes left besides the elevator which brought ants everywhere .
Stayed 2 nights in Nov 2024

8/10 Good

Stefan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
direkt am Paseo Montejo gelegen. Mondänes Flair
Stayed 3 nights in Aug 2025