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Hotel Casa Azul

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Luxury
4.5 star property
9.6

Exceptional

Historic hacienda with Mérida charm

Shaded by centuries-old trees, this historic hacienda offers a spa and intimate pool near Paseo de Montejo. Attentive staff arrange thoughtful touches like birthday surprises with rose petals. Enjoy cooked-to-order breakfast before exploring nearby Mérida Centro's attractions.

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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P21,272 total
includes taxes & fees
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About this property

Hotel Casa Azul

  • Luxury historic hotel near Paseo de Montejo
  • Yucatan International Convention Center is located near Hotel Casa Azul, which provides a terrace, a garden, and dry cleaning/laundry services. Treat yourself to a massage at the onsite spa. Be sure to enjoy al fresco dining at the on-site restaurant. Free in-room WiFi is available to all guests, along with a bar and a gym.
  • Other perks at this hotel include:
    • An outdoor pool along with sun loungers and pool umbrellas
    • Free self parking and valet parking
    • Cooked-to-order breakfast (surcharge), an area shuttle, and express check-out
    • Express check-in, tour/ticket assistance, and a 24-hour front desk
  • Room features
  • All guestrooms are individually furnished, and offer comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
  • More amenities include:
    • Egyptian cotton sheets and down comforters
    • Bathrooms with designer toiletries and hair dryers
    • HDTVs with premium channels
    • Daily housekeeping, desks, and phones

Awards and affiliations

  • The property is a member of Historic Hotels of the World.

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 500 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Casa Azul have a pool?

Yes, this property has an outdoor pool.

Is Hotel Casa Azul pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Casa Azul?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Casa Azul?

Check-out is at noon.

Where is Hotel Casa Azul located?

Located in Mérida Centro, this luxury hotel is within a 5-minute walk of Paseo 60 and Paseo de Montejo. Casa Montes Molina Museum and Anthropology and History Museum are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

8.8

Location

9.8

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 88 out of 104 reviews
Rating 8 - Good. 8 out of 104 reviews
Rating 6 - Okay. 3 out of 104 reviews
Rating 4 - Poor. 4 out of 104 reviews
Rating 2 - Terrible. 1 out of 104 reviews

Reviews

Verified

10/10 Excellent

Ana Laura Vaca

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience, impecable service. Walking to Calle Montejo. Super nice! We love it!
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Hal

Liked: Cleanliness, amenities, property conditions & facilities
Everything was outstanding! A truly wonderful luxury boutique hotel. The staff the food and of course the setting of this hotel was amazing!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ramon A

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, great room, and perfect place to spend a few days in Merida. Definitely coming back!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very beautiful, peaceful and the staff is excellent
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service, property conditions & facilities
I will always come back! I loved it!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury and service

A luxurious boutique hotel in the center of Mérida in a beautiful turn-of-the-20th century residence. Excellent service and a first-rate breakfast included with our room rate.
Stayed 2 nights in Sep 2022
Verified

10/10 Excellent

ROGELIO JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, staff very friendly, made us feel at home. Breakfast was delicious. Pool si very small. It’s a beautiful boutique hotel at ground level so expect some traffic noise, if you are a light sleeper maybe you better look for a different option, for us it was not an issue and we enjoyed every minute we spent there. Can’t wait to visit them again. Thanks.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Diana Nayelli

Liked: Cleanliness, amenities, property conditions & facilities
Limpio, amplio, muy tranquilo y todo el personal con una amabilidad excepcional. Felicidades
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

JESUS

Liked: Cleanliness, amenities, property conditions & facilities
La habitación espectacular, el hotel impecable y el personal de lo mejor que existe
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Gerardo Francisco

Liked: Cleanliness, staff & service
Exelente atención , agradecido con su personal
Stayed 4 nights in Dec 2025
Verified

2/10 Terrible

GUADALUPE

Liked: Cleanliness, staff & service
Disliked: Amenities
El hotel es bonito, pero el internet falla - en mi habitación no había ni señal ni wifi, tenia que salir para poder usar red. El personal es sumamente amable , es verdad , aunque jamas me indicaron como era el tema del desayuno. Su se adora muy chafa , su televisión minúscula, que obviamente no se ve desde la cama. El concepto esta increíble , el lugar es bonito, pero para nada vale la pena el precio.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

GABRIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Sin comentarios
Stayed 4 nights in Aug 2025
Verified

6/10 Okay

Sanjay

Liked: Cleanliness, staff & service
For the price point and the over all infrastructure of the property - with the eye for detail what cam as a surprise was the following, A) There was no tea or coffee facility in the room. B) basic such as a cookie or even a biscuit wasn’t available with the tea service.C) even water was charged, which really unusual when the quality of water is poor.D) we asked for an extra helping of fruit in the afternoon and we were told that this was not possible. I guess we are just used to a different level and quality of service in Asia
Stayed 3 nights in May 2025
Verified

10/10 Excellent

VICENTE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

BRAVO!!

EXCELENTE ATENCION MUY BUENA UBICACION DESAYUNO DELICIOSO ME SENTI COMO EN MI CASA
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Carlos A Munoz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Atención increible, casa muy bonita, llena de detalles, literalmente es como si te hospedaras en un museo, gracias por hacer nuestra estancia única, llena de detalles y atenciones.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Carlos A Munoz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nuestra estancia en Casa Azul fue excelente!!! Las instalaciones y la atencion por parte del personal que ahi trabaja fue excepcional. Altamente recomendado.
Stayed 7 nights in Nov 2024
Verified

4/10 Poor

Ricardo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Viaje familiar

Si eres un viajero activo, que busca restaurante por la noche, hacer pedido al cuarto a media noche olvídalo no hay. Tomar café en el cuarto no hay. Es un hotel pequeño que no tiene las comodidades de un hotel de cadena. No hay de vamos a bajar al lobby oír musica tal vez tomar algo en el bar, o se me hizo tarde voy a comer o cenar algo en el hotel no hay. Los cuartos no tienen ventilación raro para ser una casa . Las ventanas no se abren. Los trabajadores se esmeran para que tengas una buena estancia. El desayuno y valer parking bien, la limpieza de cuarto bien. La tele vieja y pequeña se desconfiguraba a cada rato. Pero si tu plan es algo tranqui este es el lugar pensando que tomes en cuenta cenar y comer fuera. Y consumir lo del refri si tienes algún antojo.
Stayed 4 nights in Sep 2023
Verified

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esta muy bonito el hotel, pero no corresponde calidad con precio.
Stayed 7 nights in Nov 2022
Verified

4/10 Poor

Sergio

Disliked: Cleanliness, staff & service
It is not a hotel - it is a bed and breakfast. Way overpriced. Room was very hot when arrived and took hour tone on comfortable temp Ninservices
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Mary Ann

Liked: Staff & service, amenities, property conditions & facilities
The property is absolutely beautiful, a historically remodeled hacienda. The staff is amazing. I've never felt so cared for or pampered. Breakfast was excellent. They even wrote "Happy Birthday" on the bed with rose petals when David noticed it was my husband's birthday! It was a lovely stay, and we would certainly go back.
Stayed 5 nights in Jun 2022
Verified

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, peaceful oasis in a great location for walking to all the lovely leafy plazas. Wonderful breakfasts in the most beautiful garden courtyard. The staff are kind, helpful, sweet and generous at all times of day or night. The entire experience of this hotel, from the beautiful front gate to the rooms, setting, colors of walls and fabrics, and fantastic staff… just spectacular. Hermoso y tranquilo oasis en una gran ubicación para caminar a todas las encantadoras plazas frondosas. Maravillosos desayunos en el más bello patio jardín. El personal es amable, dulce y generoso en todo momento del día o de la noche. Toda la experiencia de este hotel, desde la hermosa puerta de entrada hasta las habitaciones, el entorno, los colores de las paredes y las telas, y el fantástico personal... simplemente espectacular.
Stayed 7 nights in Jan 2022
Verified

10/10 Excellent

Evandro

Liked: Cleanliness, staff & service, amenities
Excelente lugar, bien ubicado, el servicio maravilloso, super atentos. Aunque falta algo de mantenimiento a las instalaciones sí lo recomendaría. El desayuno divino.
Stayed 3 nights in Nov 2021
Verified

10/10 Excellent

Alexey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Очень хороший отель , персонал очень Вежливый и все делают очень быстро . Номера уютные и очень красивые . Обязательно вернёмся ещё раз
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honesty the best hotel in Merida, in my opinion. The serenity, luxury/decor, and staff was second to none. I needed a few things done with clothing and other special arrangements and without hesitation it was done with the professionalism of a 5 star hotel that I have come to expect. I will be back again and again.
Stayed 4 nights in Oct 2021
Verified

10/10 Excellent

HANNAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El estilo de la propiedad y el Servicio está muy bien , felicidades . Lastima que no tenia gente, Las almohadas muy chiquitas y no cómodas, no hay suficiente black out y entra luz en la manana, El Internet se puede mejorar, el jacuzzi se vacía solo,
Stayed 2 nights in Aug 2021