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Crowne Plaza Merida by IHG

4.0 star property
A luxurious retreat near Mérida's historic treasures where guests can enjoy a hearty breakfast before exploring the rich Maya heritage nearby

Choose dates to view prices

AKEN Mind Mérida Hotel sits just steps from the elegant Paseo de Montejo. Travelers start their day with a varied breakfast buffet, stay connected with in-room WiFi, and cool off in the outdoor pool between visits to cultural landmarks like the Great Museum of the Maya World.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is P6,850
P8,254 total
includes taxes & fees
Jun 14 - Jun 15

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 450 per person
  • Pet fee: MXN 1000.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting

We should mention

Pool access available from 9:00 AM to 8:00 PM

Frequently asked questions

Does Crowne Plaza Merida by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:00 PM.

How much does it cost to stay at Crowne Plaza Merida by IHG?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Merida by IHG on Jun 14, 2026 start from P6,850, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Merida by IHG pet-friendly?

Yes, Crowne Plaza Merida by IHG allows dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of MXN 1000.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Crowne Plaza Merida by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Crowne Plaza Merida by IHG?

Check-out is at noon.

Where is Crowne Plaza Merida by IHG located?

Located in the heart of Mérida, this hotel is 0.1 mi (0.1 km) from Paseo de Montejo and within 3 mi (5 km) of Great Museum of the Maya World and Yucatan International Convention Center.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 383 out of 508 reviews
Rating 8 - Good. 68 out of 508 reviews
Rating 6 - Okay. 30 out of 508 reviews
Rating 4 - Poor. 15 out of 508 reviews
Rating 2 - Terrible. 12 out of 508 reviews

Reviews

Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Merida for a family holiday and a very peaceful stay.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Even accommodated a late check out
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Willa

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful spotless modern room with great view. Staff was exceptionally helpful & kind.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Heladio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect nice and excellent people
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Richy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay and very nice staff. Enjoyed the breakfast and meals eaten at Hotel.
Stayed 3 nights in Jun 2025
Verified

2/10 Terrible

Juan Andres Torres

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There is no hot water, while the staff was great and the facilities clean and appealing, plus free parking, if you like hot water for a shower, this place is not right for you. We callee every day and the staff tried to fix the temperature but the “hot” water was lukewarm at best when leaving the water run for about 30min
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Dilip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service , parking and cleanliness !
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with all the comforts!
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our week here especially since the front desk gal waited til 2am for us to check in which was nice of her. Very quiet and comfortable hotel enjoyed our stay for the 5 nights.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

Chantaie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay and dog friendly.
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very clean. The services very excellent. The location good. But too much noise.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, clean hotel. Very helpfully and nice staff. Highly recommend staying here.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Dannine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent quick trip to Mérida

Hotel was in an excellent location, with an amazing staff who were super helpful and attentive. Our room was spacious, updated, with a very comfortable bed. Loved the rain-head shower. Hotel breakfast was so delicious!
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was super modern and clean. Room was super comfortable. Breakfast options could improve as everything was out of a box and seemed old.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel! Everything was very modern and clean, and all of the staff was super friendly. The breakfast buffet was great, and I loved the rooftop pool and easy-to-access parking garage. I would definitely stay here again.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional!
Stayed 6 nights in Nov 2024
Verified

10/10 Excellent

Jon Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. It's 20 minutes by Uber to the historical center.
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly courteous and friendly, offering helpful suggestions on the best places to eat and even showing me where to find the best cenotes.
Stayed 4 nights in Sep 2024
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple retreat

The hotel is well located within walking distance to coffee shops and restaurants. The service was excellent and the room is modern, clean and great view of the city.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great, the vibe is excellent. Maybe the only issue is that at the middle of the night the electric energy in the room turns off and you lose the AC for example or you can't turn on the light in the bathroom, you need to open the room door to reestablish everything.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sören

Very nice staff!
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Julen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe property. The pool on the rooftop is very nice. The gym good enough too. Complete breakfast and good espresso
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique room
Stayed 1 night in Feb 2025
Verified

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
It was good. Not excellent but we felt safe and we were comfortable. The hotel is hard to access, there is commercial offices on the first 2 floors. There isn’t signage telling you where the hotel parking is, or where the actual hotel entrance is. It’s weird. The write up in Expedia said it was pet friendly we brought our small dog. The cost to keep our dog was more than paying for another adult. There are other hotel choices in Merida that don’t charge extra for your pet, or it’s a minimal charge. Breakfast was excellent wait staff fantastic. Good business/Adult stay hotel.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities
Average corporate property great location and convenience for corporate travelers. Not leisure or vacations
Stayed 2 nights in Jun 2024