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Crowne Plaza Merida by IHG

4.0 star property
A luxurious retreat near Mérida's historic treasures where guests can enjoy a hearty breakfast before exploring the rich Maya heritage nearby

Choose dates to view prices

AKEN Mind Mérida Hotel sits just steps from the elegant Paseo de Montejo. Travelers start their day with a varied breakfast buffet, stay connected with in-room WiFi, and cool off in the outdoor pool between visits to cultural landmarks like the Great Museum of the Maya World.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is P6,983
P8,415 total
includes taxes & fees
Jan 9 - Jan 10

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Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Premium Room

In-room safe, desk, laptop workspace, blackout drapes

Premium Room

Highlights

Air conditioning
Smart TV
Cribs/infant beds
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate bathtub and shower
Coffee/tea maker
  • 33 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Corner (Pet Friendly)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Corner (Pet Friendly)

Highlights

Air conditioning
Smart TV
Cribs/infant beds
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate bathtub and shower
Coffee/tea maker
  • 77 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View, Corner

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, City View, Corner

Highlights

Air conditioning
Smart TV
Cribs/infant beds
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Local meal delivery service
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Room

Highlights

Air conditioning
Smart TV
Cribs/infant beds
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Local meal delivery service
  • 35 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Smart TV
Cribs/infant beds
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Local meal delivery service
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, City View

Highlights

Air conditioning
Smart TV
Cribs/infant beds
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Local meal delivery service
  • 48 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds

Highlights

Air conditioning
Smart TV
Cribs/infant beds
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Local meal delivery service
  • 48 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, City View

Highlights

Air conditioning
Smart TV
Cribs/infant beds
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate bathtub and shower
Coffee/tea maker
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Corner

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Corner

Highlights

Air conditioning
Smart TV
Cribs/infant beds
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate bathtub and shower
Coffee/tea maker
  • 77 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View (Pet Friendly)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, City View (Pet Friendly)

Highlights

Air conditioning
Smart TV
Cribs/infant beds
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate bathtub and shower
Coffee/tea maker
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Smart TV
Cribs/infant beds
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Local meal delivery service
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View, Corner

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, City View, Corner

Highlights

Air conditioning
Smart TV
Cribs/infant beds
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate bathtub and shower
Coffee/tea maker
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View (High Floor)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, City View (High Floor)

Highlights

Air conditioning
Smart TV
Cribs/infant beds
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate bathtub and shower
Coffee/tea maker
  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View, Corner

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed, City View, Corner

Highlights

Air conditioning
Smart TV
Cribs/infant beds
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate bathtub and shower
Coffee/tea maker
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds, City View

Highlights

Air conditioning
Smart TV
Cribs/infant beds
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Local meal delivery service
  • 48 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Corner (High Floor)

In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Corner (High Floor)

Highlights

Air conditioning
Smart TV
Cribs/infant beds
Blackout drapes/curtains
Private bathroom
Hair dryer
Separate bathtub and shower
Coffee/tea maker
  • 77 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, City View (High Floor)

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 2 Double Beds, City View (High Floor)

Highlights

Air conditioning
Smart TV
Cribs/infant beds
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
Local meal delivery service
  • 47 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Map
Av. Prolongación Montejo 371, Col. Benito Juarez Nte. Mérida, Mérida, YUC, 97119

What's nearby

  • Paseo de Montejo - 1 min walk - 0.0 km
  • Diamonds Casino - 16 min walk - 1.4 km
  • Great Museum of the Maya World - 3 min drive - 2.6 km
  • Yucatán Siglo XXI Convention Center - 3 min drive - 2.6 km
  • Plaza Galerias Mall - 4 min drive - 3.3 km

Getting around

  • Teya-Merida Station - 32 min drive
  • Mérida International Airport (MID) - 25 min drive

Restaurants

  • ‪Starbucks Campestre - ‬3 min walk
  • ‪Pastor Suizo - ‬1 min walk
  • ‪Sanbravo - ‬3 min walk
  • ‪La Gibba - ‬4 min walk
  • ‪La Tratto Península - ‬2 min walk

About this property

Crowne Plaza Merida by IHG

Upscale hotel near Paseo de Montejo
Located close to Great Museum of the Maya World and Yucatan International Convention Center, Crowne Plaza Merida by IHG provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a conference center.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), a reception hall, and local meal delivery service
  • Coffee/tea in the lobby, a ballroom, and a porter/bellhop
Room features
All 136 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
Extra amenities include:
  • Free toiletries and hair dryers
  • 55-inch Smart TVs with digital channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 713 reviews
The price is P9,748
P11,746 total
includes taxes & fees
Jan 18 - Jan 19
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: MXN 450 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center (3,789 square feet of space)
  • Coworking space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible bathtub
  • Accessible shuttle
  • Area rugs in public areas
  • Elevator (60 inch wide door)
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 800 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 450 per person
  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Parties and events are allowed on site
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting

We should mention

Pool access available from 9:00 AM to 8:00 PM

Frequently asked questions

Does Crowne Plaza Merida by IHG have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM–8:00 PM.

How much does it cost to stay at Crowne Plaza Merida by IHG?

As of Jan 5, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Merida by IHG on Jan 9, 2026 start from P 6,983.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Merida by IHG pet-friendly?

Yes, Crowne Plaza Merida by IHG allows dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a fee of MXN 800 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Crowne Plaza Merida by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Crowne Plaza Merida by IHG?

Check-out is at noon.

Where is Crowne Plaza Merida by IHG located?

Located in Colonia Campestre, this hotel is 0.1 mi (0.1 km) from Paseo de Montejo and within 3 mi (5 km) of Great Museum of the Maya World and Yucatan International Convention Center.

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Reviews

Crowne Plaza Merida by IHG Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 360 out of 476 reviews
Rating 8 - Good. 66 out of 476 reviews
Rating 6 - Okay. 28 out of 476 reviews
Rating 4 - Poor. 11 out of 476 reviews
Rating 2 - Terrible. 11 out of 476 reviews

Reviews

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parkiing was convenient. We did not est breakfasts at the property
Stayed 6 nights in Oct 2025

10/10 Excellent

luciano

Liked: Cleanliness, property conditions & facilities
Great stay!
Stayed 3 nights in May 2025

10/10 Excellent

Richy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay and very nice staff. Enjoyed the breakfast and meals eaten at Hotel.
Stayed 3 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but expensive
Stayed 1 night in Jul 2025

10/10 Excellent

Dilip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service , parking and cleanliness !
Stayed 1 night in Jul 2025

8/10 Good

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very clean. The services very excellent. The location good. But too much noise.
Stayed 3 nights in Jul 2025

10/10 Excellent

Janeth

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel, I went everytime I need a break
Stayed 1 night in Apr 2025

10/10 Excellent

Dannine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent quick trip to Mérida

Hotel was in an excellent location, with an amazing staff who were super helpful and attentive. Our room was spacious, updated, with a very comfortable bed. Loved the rain-head shower. Hotel breakfast was so delicious!
Stayed 3 nights in Jul 2025

10/10 Excellent

Arjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 6 nights in Jan 2025

6/10 Okay

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
It was good. Not excellent but we felt safe and we were comfortable. The hotel is hard to access, there is commercial offices on the first 2 floors. There isn’t signage telling you where the hotel parking is, or where the actual hotel entrance is. It’s weird. The write up in Expedia said it was pet friendly we brought our small dog. The cost to keep our dog was more than paying for another adult. There are other hotel choices in Merida that don’t charge extra for your pet, or it’s a minimal charge. Breakfast was excellent wait staff fantastic. Good business/Adult stay hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service
Excelente
Stayed 1 night in Jul 2025

10/10 Excellent

Abraham

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our week here especially since the front desk gal waited til 2am for us to check in which was nice of her. Very quiet and comfortable hotel enjoyed our stay for the 5 nights.
Stayed 5 nights in Mar 2025

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was super modern and clean. Room was super comfortable. Breakfast options could improve as everything was out of a box and seemed old.
Stayed 1 night in Jun 2025

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with all the comforts!

10/10 Excellent

Felipe

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, clean hotel. Very helpfully and nice staff. Highly recommend staying here.
Stayed 2 nights in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is great, the vibe is excellent. Maybe the only issue is that at the middle of the night the electric energy in the room turns off and you lose the AC for example or you can't turn on the light in the bathroom, you need to open the room door to reestablish everything.
Stayed 2 nights in Jul 2025

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excelente
Stayed 3 nights in May 2025

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel! Everything was very modern and clean, and all of the staff was super friendly. The breakfast buffet was great, and I loved the rooftop pool and easy-to-access parking garage. I would definitely stay here again.
Stayed 7 nights in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful experience. This is a fully 5-star hotel!
Stayed 2 nights in Apr 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Chantaie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay and dog friendly.
Stayed 3 nights in Dec 2023