Hotels near Memorial Hermann Southwest Hospital

"Parking lot was not secure at all, and was full of damaged property. The floor on the elevator was broken, along with some of the buttons in the elevator. The entire hotel stunk. Carpet everywhere was dirty and dingey. Vanity lights would NOT turn off, so I had to unscrew the bulbs. Roaches. Found a "pipe" in the drawer underneath the TV. Literally checked out early to book into another hotel nearby. I'm usually not one to leave negative reviews, especially this scathing, but this place genuinely kind of needs to be condemned at this point. I will say, the staff that I did interact with was nice and polite. None of the above is likely their fault. But the owners of this place need to be held accountable."

"The hotel was very nice and comfortable. I felt safe, the staff was extremely nice and professional. I would definitely rebook. "

"Receptionist was rude when i asked about my rooms air conditioning not working. Very dismissive and didn't seem to care about my dilemma. Sad considering how much i spent and that i was a returning customer. "

"Loud , roaches , parking lot drama all day and people fighting at 3am."

"Yes"

"Couches in the room needs deep cleaned had stains other then that everything was great"

"Everything was durty, when we got to our rooms, bed had blood stains in it, same as the floor, seems like they havent washed the carpet in decades, I asked to be chaged of room, didnt make any difference because it was the same story, roaches in the bathroom, open patches in the walls. Just a terrible experience, on top of that they asked for DEPOSIT, not sure for what, that building is crumbling bybthe minute."

"The staff were so helpful. Long was the best!"

"Roaches. I get it’s Texas but I’ve stayed at other comfort inns in Texas and no roach issues. Bed was sinking in, no hot water second day but they did get it repaired later on. Hallways smelled liked weed . "