Melrose Addition hotel rooms a the Best Western

"Everything was great once the check in got straightened out as they mistakenly gave our room to another guest but we didn’t find out until we went to our room. The poor girl working alone on graduation weekend finally figured out the staff member before her coded our room by accident to the other guest and that the room that was meant for them was empty so we got their room. It worked out in the end which was a big relief as everything else in town was booked because of both the college and high school graduations happening the same weekend."

"Nice room Comfortable bed Friendly Nice breakfast"

"Check in was rough due to a new person working and the person training was to busy on her cell phone to help her. Made an error checking me in and at this point have paid for the room twice, so a $450 stay turned into a $900 stay. When I checked out I was told that the "boss" was the only person that could fix it and won't be back until Tuesday. Was also told that since she is the "boss" nobody else needs to know how to do it. Room was very loud with screaming children most of the two nights I was there. Outside was horrible from potholes big e ough to swallow small cars to people working in their cars, doing oil changes etc. Very disappointing stay! Would not recommend anyone stay at this hotel."

"Loved the pool/spa experience. We stayed in rm226 and one of the beds has a sharp "something" about 2" long sticking out that I cut my leg on!!! I think the building and furniture is just old and outdated. The water had a bad smell to it? There is mold in the bath area."

"There was a curry and stale cigarette smell, bathroom panels broken off, pillows were trash, trash in the hallways, mattress laying everywhere, and too much to list. Do not recommend, save your money."

"Nice stat"

"Wonderful, clean, updated, and very nice experience. Walls are thin, but an extremely pleasant visit."

"Everything is new and clean"

"Very quiet hotel. Comfortable beds! Climate control that actually works great! I will be back foresure!!"