"The hotel was very pleasant. Check-in was smooth and the room was clean and spacious.
However, upon check-in, the television was on with the Langham introduction addressing me as Mr. despite my booking being for a female guest. This was an unacceptable oversight.
I lodged a complaint after the second night and the issue was rectified.
Apart from the hotel, the pool was underwhelming and was also very crowded. The highlight was the room and the attractive entrance decorated for Easter."