Close to University of Melbourne and Queen Victoria Market, Drummond Apartments Services provides a free roundtrip airport shuttle, a garden, and laundry facilities. Guests can connect to free in-room WiFi.
Located in Carlton, a neighborhood in Melbourne, Drummond Apartments Services is in the entertainment district and near a metro station. Melbourne Central and Melbourne Cricket Ground are notable landmarks, and travelers looking to shop may want to visit Collins Street and Queen Victoria Market. Check out an event or a game at Marvel Stadium, and consider making time for SEA LIFE Melbourne, a top attraction not to be missed. Visit our Melbourne travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Drummond Apartments Services
Laundry facilities, express check-out, and tour/ticket assistance are available at this smoke-free apartment building. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a garden and multilingual staff assistance. Each apartment provides a TV with digital channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Added amenities include free WiFi, a pillowtop bed, and a DVD player.
Drummond Apartments Services offers 7 accommodations with DVD players and coffee/tea makers. Beds feature pillowtop mattresses. Digital television is provided. Accommodations at this 3.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include showers and hair dryers.
This Melbourne apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.
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Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Security system
General
7 units
Garden
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 7 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Express check-out available
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The check-in location differs from the property location; go to: [Alston Apartment Hotel]
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 35.00 per day
Cribs (infant beds) are available for AUD 10.00 per stay
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 150 per stay
We have included all charges provided to us by the property.
Optional extras
Crib (infant bed) fee: AUD 10.00 per stay
Rollaway bed fee: AUD 35.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property is professionally cleaned
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
Property is also known as
Drummond Apartments Services
Drummond Apartments Services Carlton
Drummond Services Carlton
Drummond Apartments Services Apartment Carlton
Drummond Apartments Services Apartment
Drummond Apartments Services Carlton
Drummond Apartments Services Apartment
Drummond Apartments Services Apartment Carlton
Frequently asked questions
Is Drummond Apartments Services pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at Drummond Apartments Services?
Check-in start time: 2 PM; Check-in end time: 7 PM. Late check-in is available during limited hours.
What time is check-out at Drummond Apartments Services?
Check-out is at 10 AM.
Does Drummond Apartments Services provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is Drummond Apartments Services located?
Located in Carlton, this apartment building is within a 10-minute walk of Lygon Street and University of Melbourne. Melbourne Central and Princess Theatre are also within 1 mi (2 km). Melbourne Central Station is 23 minutes by foot and Parliament Station is 23 minutes.
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Reviews
Drummond Apartments Services Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Convenient location, close to public transport and eateries
Verified traveler
Stayed 2 nights in Jan 2020
6/10 Okay
Verified traveler
Jan 6, 2020
Liked: Staff & service
Disliked: Cleanliness, amenities
Good points:
- check in easy all information text messaged to me for my late check in
- parking was easy
- sheets/linen was good
- staff were friendly and helpful
Bad points:
- shower and bathroom were gross - mould, black mould. Could so easily be cleaned
- no kettle in the kitchen
- window locks didn't work - a bit unsettling with a ground floor apartment, didn't feel that safe
- bed needs an upgrade, sinks in the middle pretty bad
- garden beds out the front have been left abandoned - it could be made really nice but hasn't been
Overall the property *could* have been great, but some things have obviously been let go and not cared about.
Booked this as the reviews weren't too bad. It didn't have a lift so we had to carry our luggage up the stairs. Note rooms 7-10 are on the top floor. We expected the place to be a little run down but found out it was mainly from the lack of maintenance. Cutlery and crockery a mish-mash - no two forks and spoons or drink-ware were alike.
Pluses: Good location, room layout, shower and electricals (except TV and ventilation fans) and wifi work well, kitchen trash cleared almost daily. Friendly staff at check in and housekeeping.
Minuses: A little stale smelling as a first impression. Base of toilet had urine stains, shower muck on grouting, toilet trash wasn't cleared for the week, TV had 'no signal' (thank goodness for youtube), big spiders (one crawled on me at night and accidentally squashed it when flicking it with my leg, next day killed another one with a body about 8mm long), living room roller blind mechanism free-wheels allowing the blind to crash down onto the sill if not controlled, doesn't stop half way; only fully open or fully closed. No privacy curtains, toilet ventilation fan roars like an engine, kitchen ventilation fan 'chirps' as it struggles to turn.
Lastly security may be of concern as the main stairwell is dark for the first few hours of the night, the main door and room door are run by codes and the chain lock is able to come off even when it is fully slid into place (it's damaged and allows entry with just a little force).
Overall just short of an OK.
Lenz
Stayed 6 nights in Nov 2019
6/10 Okay
Verified traveler
Jun 16, 2019
Liked: Cleanliness, staff & service, amenities
shower drain is blocked , exhaust fan above shower not working, toilet set is loose
We chose these apartments because we were going to the Melbourne Cup and it was advertised as being only 800 mt away. This was only if you were a crow. Reality was 5.3 km away by road or a 2.5 hour walk. Reception was in another building. Had to pay extra for parking which was unexpected. There was no lift and stairs were dirty. It looked ok on first look at apartment but cleanliness was only surface deep. Mould in shower and on ceiling. Removed rubbish bag and bin was disgusting. Took rubbish to bin and found the outside bin area was full of cigarette butts, rubbish and broken glass. Had not been cleaned in months. Cooking utensils all needed replacing, very old and well used. Dining table and chairs old and rocked. No room to put your bags(not good if you have a bad back) and tv in a very low position.
Great location. But The place is run down now, need lot of maintainance and cleaning. I stayed here few month ago, the light in corridor was out and I told them about it. I'm here this time, the same light is still out.
No check in reception in house and have to do it at Askron apartment nearby. Sofa need to change. Very inconvenient to have to come down from car everytime to key in code to open the auto gate. Should lower down the flat rate carpark fee per day for the guest staying in. Overall good place to stay.
As a house keeping supervisor for a hotel i have certain but not unreasonable expectations. However nothing prepared me for the shock of walking in to my assigned room to find it had not been cleaned at all! The bathroom mirror was filthy, the sink had hair in it, the shower had not been wiped down or cleaned, the toilet had stains in it from the previous occupant. The kitchenette had food crumbs and stains all over the bench and there was food waste left in the sink. Then there was the hair all over the room. The only clean thing in the room was the linen on the bed and the towels. On calling reception i received an apology but was asked if i was ok to stay in the room as there was nothing that could be done at that time (6.30pm), so i stayed. Speaking to reception the following day, again i receive an apology but no real suggestion of recompense of any sort, only the promise of a great discount rate for my next stay, as if that might happen.
Extremely disappointed, as no matter how much you pay for your room it should at least be clean and without the presence of the previous occupant.
was a great stay lots of information & great staff
was a great stay lot of information given to us and easy to get to park was a bit of a issue but was good to be able to park in the safely of behind gates after asking.
A great location with everything you need, very helpful and organised staff jut a phone call or text away.
Staying in the heart of Carlton with everything you need a short walk away or several tram trip options around the corner. Plenty of space, a kitchenette and onsite undercover parking with a fast cold air conditioner as needed for a hot few days.
The check in process was very confusing-there is no reception at the Drummond, as I found out after I was dropped off there with all my luggage. I had to walk to the sister apartments, The Alston, on Elgin street, where check in was done. I had missed this, as it was part of fine print under important information. No street address is written for the Alston though, but is left at the entrance to the Drummond.I was offered the choice to remain there, which I did, as a room was available. I'm not sure that the swap was value for money by comparing the two retrospectively. I asked for a free upgrade to late checkout at 12. The coded door, meant that the cleaning service arrived promptly at 9am, loudly banging on door, then entering apartment to clean. After a busy week, I would have appreciated more privacy & a sleep in. Reception said, the cleaner was told I was checking out late. Although clean, the room was small and some street noise filters through. For the high price paid, I would definitely book elsewhere next time.
Apart from the time it took to book in, the stay was great. The location was superb, the manager was very helpful and the room was really quite good.
John
Stayed 1 night in Sep 2017
6/10 Okay
Verified traveler
Mar 27, 2017
Liked: Cleanliness, room comfort
Disliked: Staff & service
Convenient location to transport and shops. Reasonably pricec
Verified traveler
6/10 Okay
joel, Sg
Jan 27, 2017
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Good but inconvenient
Place is well located, surrounding quiet, room well maintained, has the necessities, door is amazingly hard to open, the killer is the lack of an elevator, carrying heavy luggage up a few flight of stairs is a put off.
Excellent size apartment and kitchenette. The bed was excellent, very comfortable. The bathroom is a little out dated. But it was great.
belinda
8/10 Good
Verified traveler
Aug 7, 2016
Liked: Cleanliness, staff & service
Check in is around the corner, not far to walk, so no staff based at the apartments. Pleasant staff at reception.
Verified traveler
6/10 Okay
Verified traveler
Jun 14, 2016
Liked: Cleanliness, staff & service
Excellent location close to Lygon Street, tram sto
Apartment was clean but basic - needs a bit of TLC in the bathroom - cooking pots etc very basic - bath gets very slippery when showering and should have abrasive tapes fitted - living area would be cramped with four people.
Building is well located but carpet in the stairwell is very worn and threadbare in places.
Verified traveler
6/10 Okay
Verified traveler
Mar 25, 2016
Liked: Cleanliness, staff & service, room comfort
Convenient location!
A comfortable stay. However, there were several drawbacks which included a difficult door lock to our apartment which was hard to lock and unlock, a high step up and over the hip bath to the shower was a challenge to "us oldies" and more kitchen utensils would have been appreciated.
Room very poor in cleanless
Very tired in look of the build its back in the 70s but run down
Verified traveler
8/10 Good
Diane, Perth
Mar 19, 2016
Liked: Staff & service, room comfort
Great location
Close to restaurants, shops and tram to city through to South Melbourne beach.
Climbing into bath to shower a bit risky for older clients but fine for short stays.