4/10 Poor
dana andrew
Traveled with partner
May 17, 2024
Liked: Cleanliness
Disliked: Amenities
Never again will I stay here, reception was terrible, Hidden Fees first day was 100 mil (25$) second day the fee increased to 400mil(102$) Asked why and Hendel O. the consieur got angry and very agressive, this man Hendel O. should not be in customer service. he threatened me and intemidated the women he works with. I decided to move to another hotel, there is no refund of your money, but my safety and enjoyment of vacation is important. This hotel was nice years ago but is no longer a place to stay, A thug at the reception desk is unacceptable. If you want to give Hendel more money everyday this is the place for you. beggars surround the hotel its a bit of a downer, thats medellin now, but the people that hate north americans such as hendel we do not have to tolerate. Avoid this hotel
dana andrew
Stayed 8 nights in May 2024