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"Fantastic experience! The staff was above and beyond the best! Very friendly, informative, helpful in every way. The ice hotel experience was something I will never forget! The coolest experience ever! I highly recommend this adventure and I would love to come back to this area again maybe in the summer next time. "

"Staff were helpful and English excellent. The cabins are well designed and spotlessly clean. If you’re sick of your cabin there r plenty of spaces in lobby to sit, people watch (power points scattered around), look at snow. Neat gift shop and hires snow gear. Bar seems to be avail most of day. Food/restaurant excellent choices; the breakfast buffet is superb everything from health shots (beetroot with vitamins) to pancakes, yoghurt, even have wam milk. The only drawback is location w/out car … taxi fr train stn, airport bus is a 15min walk BUT if it’s snowed consider a taxi. Streets can be very slippery. I wish I had stayed longer - it’s the perfect place to relax. I would’ve stayed 4 days. No nearby shops etc if that’s your jam. Price was very reasonable esp as includes b’fast."

"Fantastic hotel and exceptional service."

"room was clean ..staff was good .."

"amazing time ..cute igloo ..staff gave special care . easy to co ordinate and talk on what’s app "

"Clean room, good amenities."

"We enjoyed so much the place. So nice welcoming and the beds were super comfortable and the room big with all you need and great style. Highly recommended"

"Cozy room and super comfortable bed. Convenient to have the restaurant on site. Plenty of spots to sit and relax inside, and plenty of options for tours and activities. Information centre was closed during the stay, but still able to access information to be able to self navigate. Lots of tracks and points of interest to explore nearby that are well marked. Checkin/out was straightforward"

"Very nice. "