McBaine Hotels

"My wife stayed here for a college mom’s weekend so of course the price was very high I knew that when I booked it for her so that’s not my issue. My issue is that the front desk is totally unprofessional. Upon check-in late at night and with other people in the lobby, the front desk proceeds to announce her room number, how to get there and then confirms she is alone and only needs one key for the room, which was on the ground floor, which is also a little scary for a solo female guest. I travel for a living and I know this is not acceptable for a front desk person to do anymore - especially with solo female travelers. Room numbers are never announced out loud anymore. I called hotels.com to complain. They contacted the property which has denied this as well as the AC unit not working properly, which was not my man complaint. The issue is the security concern. I paid $610 for 2 nights at a below average hotel during an extremely busy weekend in a college town. The least they could do is train their people properly to alleviate any safety concerns for their guests. Highly recommend avoiding this place. "

"Every thing was wonderful except the $50 dog fee"

"The most expensive Pet stays I have ever paid, they are as much as a room for one night and it’s per pet per night! "

"Room smelled. Shower insert had holes in it. Toilet paper holders were rusty. Needs updating and we didn’t get the room we booked online. "

"The rooms are clean and comfortable. The location is convenient to the two major highways, grocery store and restaurants. We don’t use pools or jacuzzis when we travel, but, they do have them and the area is clean and centrally located on the property. The front counter staff was a bit confrontations when we arrived. We are local residents living in Columbia and the staff member questioned why we were staying with them. Seemed an odd question. Apparently they do not normally allow locals to stay there. I had to explain to him that we had our house completely packed up as we are moving. Why in the world would I need to explain anything to him. We need a room, they are a hotel… The other item we didn’t like is the breakfast. It’s pretty horrible. Food was room temp and the eggs were obviously powdered. Very nominal assortment."

"The rooms were so nicely decorated. High quality linens and very comfortable made for a great night sleep. Exceptionally clean. Great value! Will absolutely stay again. "

"Parking was easy! "

"This was a great hotel! Our suite was huge, clean and comfortable … perfect for our family of 5 and dog. Staff were professional and friendly. We enjoyed the amenities and complimentary laundry services. Breakfast was delicious, too! Would gladly stay here again."

"Disabled bathroom was not very disability friendly. The grab bars were loose, we requested a roll-in shower and got a tub. Bed was not too comfortable, but worked out. The luggage cart had a flat tire, so couldn’t be turned properly. When we reported this fact to the front desk staff, they just shrugged."